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Agent Press reviews
Agent Press helps companies automate internal support to drastically reduce response times
Verified true human experiences
How these Agent Press interviews are verified
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- Recorded interviews
- 1
- Recorded between
- 2025
- Named reviewers
- 1
- Topics covered
- 3
1 customer has recorded a first-hand video interview about Agent Press, a real estate & property business. team, hiring or delegation wins was the most commonly volunteered theme, appearing in 1 interview. Interviews were recorded in 2025.
About Agent Press
Agent Press helps publishing houses and corporate teams achieve rapid internal support automation. According to 1 verified Share.one video interview, customers praise their AI agent deployment via Slack, citing outcomes like reducing employee response times from five minutes to under thirty seconds. This automation handles up to 40 daily requests using a golden data set, allowing teams to save 200 minutes daily while maintaining a human-centric experience.
Agent Press provides AI-driven agents designed to automate internal employee requests through platforms like Slack. Their technology utilizes specialized data sets to handle high volumes of daily inquiries, significantly decreasing the manual workload for HR and support departments.
At a glance
- Industry
- Publishing House
- Primary Use Case
- Internal HR support agent via Slack
- Response Time Reduction
- From 5 minutes to under 30 seconds
- Daily Time Savings
- Up to 200 minutes per day
- Automation Volume
- 5 to 40 Slack requests daily
Changes customers chose to talk about
Based on 1 open-ended customer interview. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen. Each theme links to a supporting interview.
Team & hiring, mentioned in 1 interview
“We wanted to get them the answers that they needed, but my team was getting pulled in all kinds of different directions, and we weren't able to the experience that we were hoping for and get them the answers that they…”
Beth McClelland's interview →Family & relationships, mentioned in 1 interview
“They had a relationship, our CEO was really impressed with their skill sets, what they were able to deliver, and told me, "hey, let's go out and hire them." So it didn't feel like, hey, I'm just talking to this bot th…”
Beth McClelland's interview →
What people worried about first
“time is money and it definitely would have cost my team in terms of time.”
Beth McClelland →
Research about Agent Press
Aggregated counts of outcomes and timeframes described in these recorded interviews.
A customer story about Agent Press
Who reviewed Agent Press
- Beth McClelland · Agent Press
Beth McClelland, VP of People at Anaconda, used Agent Press to deploy an AI agent that reduced employee request response times from 5 minutes to under 30 seconds. By automating 5 to 40 daily Slack requests with a 'golden data set,' the team saved up to 200 mi…
Questions people ask about Agent Press
How does Agent Press impact employee support response times?
Based on verified customer evidence, Agent Press can reduce employee support response times from five minutes to between 15 and 30 seconds.
Which platforms does the Agent Press AI agent integrate with?
Evidence shows the AI agent is deployed via Slack to manage and automate internal employee requests.
What is the reported efficiency gain for support teams?
Teams using Agent Press have reported saving up to 200 minutes per day by automating between 5 and 40 daily requests.
How does Agent Press ensure the quality of AI responses?
The platform utilizes a 'golden data set' to automate requests while maintaining a high-empathy, human-centric experience for employees.
Is an AI agent capable of handling sensitive employee situations with empathy?
Yes. Beth McClelland noted a specific instance where the agent, 'Ask Kate,' recognized a sensitive life event regarding a spouse's layoff and responded with genuine empathy, which was a 'proud moment' for the team.
Answered by Beth McClelland →Should I choose Agent Press over other AI solutions?
Beth McClelland recommends running an A/B test. Anaconda was initially on the fence but decided to test Agent Press against another solution to see which performed better before moving forward with the winner.
Answered by Beth McClelland →How does Agent Press handle internal data for AI agents?
Agent Press built an agent for Anaconda based on a 'golden data set' provided by the People team, ensuring the AI delivers accurate, up-to-date, and company-specific information to employees.
Answered by Beth McClelland →Topics covered in Agent Press interviews
Reviewer profiles
Stories on ShareOne Reviews are recorded by the customers themselves.