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Agent Press reviews
Agent Press helps organizations automate internal support to drastically reduce response times
- Recorded interviews
- 1
- Recorded between
- 2025
- Named reviewers
- 1
- Topics covered
- 1
1 customer has recorded a first-hand video interview about Agent Press, a real estate & property business. 1 of them (100%) described team, hiring or delegation wins in their own words. Interviews were recorded in 2025.
About Agent Press
Agent Press helps organizations achieve rapid internal support resolution through AI-driven automation. According to 1 verified Share.one video interview, customers praise their Slack-integrated AI agents, citing outcomes like reducing employee response times from five minutes to under 30 seconds. By leveraging a 'golden data set,' the platform automates dozens of daily requests, allowing teams to save up to 200 minutes per day while maintaining a high-empathy, human-centric experience for employees.
Agent Press provides AI agents designed to automate internal employee support requests via Slack. Their solution utilizes verified company data to provide instant, accurate responses to common HR and operational inquiries.
At a glance
- Industry
- Publishing House
- Primary Use Case
- Internal HR support agent via Slack
- Response Time Reduction
- From 5 minutes to under 30 seconds
- Daily Time Savings
- Up to 200 minutes per day
- Automation Volume
- 5 to 40 Slack requests daily
What customers say changed
Counted across 1 recorded Agent Press interviews. Each figure links to the interview it came from.
1 of 1 described team & hiring
“We wanted to get them the answers that they needed, but my team was getting pulled in all kinds of different directions, and we weren't able to the experience that we were hoping for and get them the answers that they…”
Beth McClelland's interview →1 of 1 described family & relationships
“They had a relationship, our CEO was really impressed with their skill sets, what they were able to deliver, and told me, "hey, let's go out and hire them." So it didn't feel like, hey, I'm just talking to this bot th…”
Beth McClelland's interview →
What people worried about first
“time is money and it definitely would have cost my team in terms of time.”
Beth McClelland →
Research about Agent Press
Aggregated counts of outcomes and timeframes described in these recorded interviews.
A customer story about Agent Press
Who reviewed Agent Press
- Beth McClelland · Agent Press
Beth McClelland, VP of People at Anaconda, used Agent Press to deploy an AI agent that reduced employee request response times from 5 minutes to under 30 seconds. By automating 5 to 40 daily Slack requests with a 'golden data set,' the team saved up to 200 mi…
Questions people ask about Agent Press
How does Agent Press improve employee support?
Agent Press deploys AI agents that integrate with Slack to handle employee requests automatically, reducing wait times from minutes to seconds.
What kind of time savings can teams expect?
Evidence shows that by automating up to 40 daily requests, teams can save approximately 200 minutes of manual work per day.
Does the AI maintain a human-centric experience?
Yes, users report that the AI agents maintain a high-empathy experience while providing fast, data-driven responses.
What data does the AI agent use?
The agent is trained on a 'golden data set' to ensure that the automated responses are accurate and aligned with company information.
Is an AI agent capable of handling sensitive employee situations with empathy?
Yes. Beth McClelland noted a specific instance where the agent, 'Ask Kate,' recognized a sensitive life event regarding a spouse's layoff and responded with genuine empathy, which was a 'proud moment' for the team.
Answered by Beth McClelland →Should I choose Agent Press over other AI solutions?
Beth McClelland recommends running an A/B test. Anaconda was initially on the fence but decided to test Agent Press against another solution to see which performed better before moving forward with the winner.
Answered by Beth McClelland →How does Agent Press handle internal data for AI agents?
Agent Press built an agent for Anaconda based on a 'golden data set' provided by the People team, ensuring the AI delivers accurate, up-to-date, and company-specific information to employees.
Answered by Beth McClelland →Topics covered in Agent Press interviews
Reviewer profiles
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Stories on ShareOne Reviews are recorded by the customers themselves.