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Customer story · pinnacle integrative orthopedic sports and medicine

Avoided Shoulder Replacement Surgery and Reduced A1C from 8.1 to 5.7

Toby Arnold · Recorded 6/13/2025

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Share One · June 13, 2025
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Toby Arnold achieved significant recovery at Pinnacle Integrative Orthopedic Sports and Medicine, avoiding a scheduled shoulder replacement. By utilizing platelet and bone marrow treatments alongside lifestyle changes, Arnold reduced his A1C from 8.1 to 5.7, lost 35 pounds, and regained the ability to perform his job as a field technician without severe pain.

At a glance

Primary Use Case
Avoiding total shoulder replacement surgery
Reported Result
A1C dropped from 8.1 to 5.7 and 35lb weight loss
Time to Value
Improvements noted within 5 months
I went from an 8.1 in April A1C to a 5.7 and losing about 35 pounds.
It costs a lot, yes, but can you afford not to do it? And that's where I was, and I couldn't afford not to take this chance.
I've been able to allow her to go to sleep right there, and be holding her. And just overall at work, I'm able to do my job a whole lot more efficiently now.

The interview

What specific health transformations have you experienced recently?

I went from an 8.1 in April A1C to a 5.7 just three weeks ago and lost about 35 pounds. It's the lifestyle change that incorporates into Dr. Schacter's approach to joint health, and I think that's springboarding everything into healing and repair.

What is your professional background and where are you located?

My name is Toby Arnold. I live in Seymour, Texas, an hour west of Wichita Falls, and I work for a John Deere dealership as a field technician.

What led you to seek treatment at Pinnacle Integrative?

I figured out that I was overweight, and my A1C was really high at 8.1 at 52 years old. I'd had a previous shoulder surgery repair for labrum, rotator cuff, bicep tendon and some bone spurs. The ortho said I'd have about five years before I needed a replacement, and this is the third year after surgery. I was waking up in the middle of the night with shoulder pain.

What treatments did you receive and why did you say 'yes' to them?

I've done one platelet and one bone marrow treatment. I said yes because I didn't want another surgery or a shoulder replacement. After watching the webinar with Dr. Schacter and seeing testimonials on YouTube, I thought it was worth the shot.

Were there any obstacles that almost prevented you from joining the program?

If there was one thing that would prevent me, it would perhaps have been the cost. It costs a lot, yes, but can you afford not to do it? I couldn't afford not to take this chance.

What other treatments had you tried previously that failed?

The things that I tried in the past that did not work were physical therapy, Biofreeze, and other pain relievers. I was on a pretty heavy regimen of ibuprofen and Tylenol three to four times a day, but it was just masking it.

What surprised you most about working with the Pinnacle team?

They made me feel like I was just part of their team. Being able to just personally reach out to Dr. Schacter and the whole office—the overall personal feel that you get, and the care. They listen.

How has your daily life changed since the treatment?

My wife is a hugger, and I couldn't hold her with my left arm for less than a minute without shooting pain. Now, I've been able to allow her to go to sleep right there while holding her. Also, at work, I'm able to do my job a whole lot more efficiently now. I still have a little pain, but it's nothing of a severe, uncomfortable level.

Frequently asked

Is Pinnacle Integrative Orthopedic Sports and Medicine worth the cost?

Toby Arnold admitted that while the program 'costs a lot,' he ultimately decided he couldn't afford not to take the chance to avoid surgery. He found the investment worthwhile because it provided a long-term solution rather than just masking pain with medication.

Can regenerative medicine help with chronic shoulder pain after surgery?

Yes, Toby Arnold sought treatment three years after a major shoulder surgery when he began waking up with night pain. After one platelet and one bone marrow treatment at Pinnacle, he reported that life has been 'a lot better' and his pain is no longer at a severe level.

What is the patient experience like at Pinnacle Integrative?

Toby Arnold highlighted the personal care, noting that the staff made him feel like 'part of their team.' He specifically valued the ability to personally reach out to Dr. Schacter and felt that the office truly listened to his concerns.

Full transcript

Toby Arnold (00:00) I'll tell you, I went from... from April to just three weeks ago from an 8.1 in April A1C to a 5.7 and losing about 35 pounds. it's the lifestyle change that incorporates into Schacter's approach to joint health and I think that's springboarding everything into healing and repair. My name is Toby Arnold. I live in Seymour, Texas, an hour west of Wichita Falls, and I work for a John Deere dealership, and I'm a field technician. I figured out that I was overweight, and my A1C was really high at 8.1 at 52 years old. That's not good. I'd had a previous shoulder surgery repair for labrum, rotator cuff, bicep tendon and some bone scurs. It's fairly major and the ortho had said I'd had about five years and I would probably need a replacement and this is the third year after the surgery, and... middle of the night, waking up with shoulder pain, and my wife had watched the video with Josh and we got on board and started taking some treatments. I've done one platelet and one bone marrow and life's been a lot better. What made me say "yes" to Pinnacle was just the fact that I didn't want another surgery. I didn't want to face a shoulder replacement. night was a big issue. But just seeing the webinar with Dr. Schacter, and... I did watch some testimonials on YouTube, and I really thought that it was just worth the shot. If there was one thing that would prevent me with the program would perhaps have been the cost. it costs a lot, yes, but can you afford not to do it? And that's where I was, and I couldn't afford not to take this chance. The things that I tried in the past that did not work were, physical therapy, bio freeze, other pain relievers. I think that this was kind of detrimental, but I was on a pretty heavy regimen of ibuprofen and Tylenol three to four times a day. But it was just masking it. What surprised me the most with Pinnacle was just... they made me feel like I was just part of their team. Being able to just personally reach out to Dr. Schacter and the whole office. Just the overall personal feel that you get, and the care. They listen. To me it's very amazing. And that was my experience with them and encourage everyone else just to... at least just sit down and talk with them. What I'm doing now after Pinnacle, before - not to get too personal - but my wife is a hugger, and laying in bed, I'm on her right side, and my left shoulder was the one with all the pain and I couldn't, for... less than a minute's time, be able to hold her with my left arm without it just shooting pain. I've been able to allow her to go to sleep right there, and be holding her. And just overall at work. I'm able to do my job a whole lot more efficiently now. I still have a little pain but it's nothing of a severe, uncomfortable level where I I have recommended Pinnacle to five friends so far, and I'll continue. I definitely recommend it to everybody that I can.

About pinnacle integrative orthopedic sports and medicine

pinnacle integrative orthopedic sports and medicine

Official site: www.pinnaclesportsmedicine.com

Pinnacle Integrative Orthopedic Sports and Medicine specializes in regenerative joint health and lifestyle-based healing. Led by Dr. Schacter, the clinic serves patients seeking non-surgical alternatives for major joint issues, such as rotator cuff tears and bone spurs. Their approach combines advanced treatments like platelet and bone marrow therapy with comprehensive lifestyle changes to facilitate long-term repair and recovery.

Industry
Regenerative Orthopedic Medicine

Topics

  • regenerative medicine
  • orthopedic sports medicine
  • shoulder pain
  • lifestyle transformation
  • field technician
  • joint health

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