From Shy Student to Top Manager with Financial Freedom and Soft Skills

Hannah Phillips (00:00) people 100 % are my second family. I get emotional talking about this because truly life changing experience. Like, the people, my mentors are just the best - not only people, but just human beings. We get to travel to different places. We've gotten to go all across the world with these funny, whenever I come back to school from Boston, back to Maryland where I'm the first people that I see aren't even my high school friends. It's like my cut co-friends, like my managers, my old coworkers, old assistant managers. It's just that connection is just... just so deep. Hi, my name is Hannah Phillips, and I come from the Rockville, Maryland location. So I'm actually studying a few different things. I'm studying marketing and applied psychology human development. I started about two and a half years ago and being able to have those soft skills that are not normally just found in like a college classroom or just reading a textbook, But also just confidence for me, too. I was pretty shy in high school, so going to college, I didn't want to talk to many people, I was kind of just an introvert, but being able to kind of express myself, my opinions, my thoughts, my feelings with not only coworkers, but also clients has been really helpful too. vector, I worked at, like, a small little preschool. It was below minimum wage - not even sure how that was even allowed, but it was. And I wanted more financial freedom and just so could help my parents out, but also. be able to afford living in Boston saying "yes" to things I wanted to do there, especially my first year. got a message on LinkedIn the position. I was like, "OK, like, marketing, I could do that, I think." And haven't looked back since. It wasn't until I started actually doing well that people were like, "Oh, you she's actually taking this seriously and she's doing, you awesome things with it." And now 2 1/2 years later, as a full-time manager managing one of the top offices in the country. Definitely had some of that initial kind of judgment at first, but you know, after like, actually saw the presentation, they're like, "Oh wow, this actually is really cool." I've had many, many customers throughout my 2 1/2 years of being I had a customer that had grandma's cut coat from 1950. So 75 years old. Actually helped them to replace it all for free, get a new set for their house, cause they actually just got married, had their first kid, and so they wanted Cutco in their family, in their collection. So just little stories like that over and over again. You'll hear, "Oh I've had mine for 50+ years!" Just seeing that social proof really helps me too. Honetly, just like, the flexibility. as manager I have more set hours now, but as a sales rep, hey having that freedom to kind of just do whatever you want, but also I just love how there was no minimums, maximums, or quotas either. I didn't feel pressured to kind of perform - was mostly an internal motivation thing. Obviously I wanted to do well. having the flexibility was really important for me. Might as well just try it. If it isn't for you, no worries. But hey, whatever you're studying, whether you're in school or not, these soft skills that you just need to have. Talking to people over the phone, having professional phone call, right? not just texting people or Snapchatting them, but hey, having a real face-to-face human interaction. Being able to talk to somebody and form a relationship and a connection, that is such an undervalued skill that you just need in