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Customer story · Birches Health

Specialized Online Counseling for Gambling Addiction Recovery and Work-Life Balance

Joey Gdovin · Recorded 1/20/2026

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Share One · January 20, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Joey Gdovin, a licensed counselor at Birches Health, highlights how the platform addresses the silence of gambling addiction through specialized online counseling. By transitioning from substance abuse treatment to Birches Health, Gdovin provides patients with visual aids for debt management and strategies to overcome 'emotional hijacking,' resulting in improved work-life balance and recovery.

At a glance

Primary Use Case
Specialized online counseling for gambling and process addictions.
Reported Result
Improved work-life balance for clinicians and structured recovery for patients.
Key Methodology
Addressing emotional hijacking and replacing maladaptive coping skills.
Addiction thrives in silence and I think the recovery comes from being able to learn to open up and connect and realize, like, hey, first and foremost, you're not alone in this.
The old adage, you're only as sick as the secrets you keep really kind of holds true in those regards.
If it's 1% better today than the day before and 1% the next day, then you're moving in the right direction.

The interview

Can you introduce yourself and your professional background?

My name is Joey Gdovin. I'm a licensed chemical dependency counselor located outside of San Antonio and Spring Branch. I've been working in the field for approximately seven and a half, almost eight years now, coming from the substance abuse realm.

Why did you choose to work with Birches Health?

I wanted more of that work-life balance to be entirely honest with you, so that I can go see my family in between sessions. That was also really important, being able to work from home and still be a little bit more engaged with family.

What are the common struggles of the individuals you work with?

I work with individuals struggling with gambling addiction in all varying degrees. Usually it funnels down into the same thing: this has become too much and I need to take some action. It is much more than just losing finances; they are losing relationships and losing time.

How does silence affect the recovery process?

Addiction thrives in silence. The longer you stay in silence, the longer you're going to suffer. Recovery comes from being able to learn to open up and connect and realize you're not alone. We need to address those cycles of shame, secrecy, or embarrassment.

What is 'emotional hijacking' in the context of gambling?

It's that emotional hijacking where you go from proactively thinking about how you're going to gamble in a more responsible way to just reacting to how you're gambling in the moment. It causes individuals to act more impulsively, take out more money, and chase the illusion that a few more spins will get them back to where they were.

How do you help patients confront the reality of their financial situation?

Most individuals just rattle off a guesstimate number for their debt. When they put pen to paper and actually lay all that out in an Excel sheet or a piece of paper and write out what's owed, where, and how much, it becomes the visual aid for them to stop chasing the illusion of losses.

What is the connection between substance abuse and gambling addiction?

The two are very synonymous. I've seen people stop drinking and start gambling, or stop gambling and start drinking. We're giving up one behavior to replace it with another unhealthy behavior to cope. If we address the unhealthy behavior and ways to cope, the hope is you don't turn to other maladaptive coping skills.

What advice do you give to those starting their recovery journey?

You don't have to do this alone. My big thing is hitting one little micro goal daily across mental, physical, spiritual, and emotional areas. It doesn't have to be a grandiose change overnight, but if it's 1% better today than the day before, you're moving in the right direction.

Frequently asked

Is there specialized help available specifically for gambling addiction?

Yes. Joey Gdovin notes that many patients previously struggled to find help because psychiatrists often didn't understand the addiction component and GA meetings felt foreign. Birches Health fills this gap by providing specific dialogue and understanding of how gambling affects the individual.

How does Birches Health help patients visualize their gambling debt?

Joey Gdovin explains that while most individuals only have a 'guesstimate' of their debt, he has them put pen to paper using Excel sheets or paper to lay out exactly what is owed. This creates a visual aid that helps patients stop chasing the illusion of losses.

Can I work with a counselor remotely for gambling addiction?

Yes, Joey Gdovin highlights that the remote nature of Birches Health allows for a better work-life balance, enabling clinicians to be more engaged with family between sessions while still providing high-quality care to those struggling with addiction.

Full transcript

Addiction thrives in silence and I think the recovery comes from being able to learn to open up and connect and realize, like, hey, first and foremost, you're not alone in this. My name is Joey Gdovin. I'm a licensed chemical dependency counselor. I'm located outside of San Antonio and Spring Branch. And I've been working in the field for approximately seven years, seven and a half, almost eight years now. Coming from working in the substance abuse realm of things was the study of addiction coming from there. And so then being able to relate my background and knowledge from utilizing substance abuse to really like in your process addictions and kind of creating a lot of the parallels between the two. I wanted more of that work-life balance to be entirely honest with you, so that I can go see my family in between sessions. That was also really important. Think just taking a step back from the hustle and bustle of the day-to-day stuff to being able to, like, work from home and still be a little bit more engaged with family. So, I work with individuals struggling with gambling addiction and all varying degrees, but usually it all funnels down into the same thing. This has become too much and I need to. Take some action. This is much more than just losing finances. I'm losing relationships. I'm losing time. And if you're not going to be alone in this, then we need to maybe address some of those cycles that you keep creating for yourself where you have to feel like you have to remain silent, whether that be shame or secrecy or embarrassment or whatever people want to refer to it as. The longer you stay in silence, the longer you're going to suffer. There's usually so much more to that. That just led to gambling as wind up being your escape. It's that emotional hijacking you go from proactively thinking about how you're going to gamble in a more responsible way to just reacting to how you're gambling in the moment. And I think that causes individuals to then act more impulsively, take out more money, chase that illusion that if I just play a few more spins or just put a few more hundred dollars down, then I can get back to where I was. That's not the case. It's no different than a pack of cigarettes and people still smoke. So. Knowing what some of those risks are is equally as important. think sometimes we're just an autopilot and it starts off as fun and then it switches to the there's an emotional attachment. The old adage, you're only as sick as the secrets you keep really kind of holds true in those regards. Like I was too nervous to tell my spouse that I gambled a thousand dollars, but you were willing to take the risk of gambling a thousand dollars instead of talking to your spouse. So these things I think that we're afraid of are the narratives that get developed through that emotional hijacking to try to rationalize. The behavior, I think, is the biggest aha moment. I do talk a lot about guilt and shame and because I think that that's a lot of what keeps people silent, right? If recovery from really anything is going to be dependent upon opening up and connecting with people, you can't do that if you're going to continue to not be honest with yourself. If you can't be honest with somebody else, you're definitely not going to be honest with yourself either. Most individuals, when I say, what's your total amount of debt caused by gambling? And they just rattle off a guesstimate number when they put pen to paper and actually Lay all that out in an Excel sheet or a piece of paper and they write out what's owed, where and how much, it becomes the visual aid for them. So chasing the illusion of the losses is probably the biggest one. But then honestly, a lot of it is not knowing that there's actually help out there for this. So I talked to a lot of people that say like, I didn't know where to go prior to this. You know, I was having anxiety or depression and I was seeing, you know, a psychiatrist, but they didn't really understand the addiction component of things. Or I would go to a GA meeting, but then I felt so foreign to me because I didn't have any dialogue or understanding about how this was actually affecting me. So it can be kind of layered, I guess, but the biggest thing is not knowing that there's actually help out there. The clients that I'm working with that are on more of the mild scale, where I'm starting to believe this was a problem and yeah, there's a couple thousand dollars worth of debt and they kind of catch it early because maybe they were a little bit more self-aware enough to kind of speak out against some of that silence. I've worked in the substance abuse field longer than in working with gambling addiction. And I can tell you that the two were very synonymous with one another, right? I stopped drinking, I started gambling, I stopped gambling, I started drinking. So we're giving up one behavior to replace it with another unhealthy behavior to cope. If we just address the one unhealthy behavior and ways to cope with it, then my hope would be that you don't turn to some of these other maladaptive coping skills as a backup. You don't have to do this alone. And there's help out there. My big thing is, you know, mental, physical, spiritual and emotional, try to At least hit one little micro goal on those daily. So it doesn't have to be this grandiose change overnight, but if it's 1 % better today than the day before and 1 % the next day, then you're moving in the right direction.

About Birches Health

Birches Health is a specialized online healthcare provider focused on treating gambling addiction and other behavioral compulsions through confidential, insurance-covered counseling. They serve individuals struggling with gambling, porn, sex, or video gaming addictions, as well as their loved ones. Patients transition from the struggle of compulsive behaviors to a higher quality of life through personalized recovery plans and professional support.

Industry
Digital Mental Health

Topics

  • gambling addiction
  • telehealth
  • behavioral health
  • licensed counselor
  • recovery support
  • mental health

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