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Customer story · Anago of Phoenix

Six Years of Pristine Commercial Cleaning with Remarkable Attention to Detail

Bobby Moseley · Recorded 8/7/2026

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Share One · August 7, 2026
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Bobby Moseley of Nebula Scientific recommends Anago of Phoenix for their remarkable attention to detail and reliability. Over a six-year partnership, Anago has delivered consistent daily, weekly, and monthly cleaning segments. Mosley highlights their professional scheduling, quarterly follow-up reports, and the fact that their high-quality service requires zero hand-holding or management oversight.

At a glance

Primary Use Case
Daily, weekly, and monthly segmented commercial cleaning for a scientific facility.
Reported Result
Six years of consistent service without the need for management intervention or hand-holding.
Time to Value
Immediate; services were inherited and maintained for six years due to high quality.
They do a remarkable job here at the office, and they pay very close attention to detail.
It's always been very pleasurable to work with them, because they're always on top of everything, and that makes it really easy for me here because I don't have to hold their hand.
I've never felt the need to move away from OnGo because the services provided are so pristine.

The interview

Can you introduce yourself and your role?

My name is Bobby Moseley. I live in Tempe, Arizona, and I am the production engineer and manager for Nebula Scientific and Mayer Labs here in Tempe.

How long have you been using Anago of Phoenix and how did the relationship start?

When I first took over this facility six years ago, this was already facilitated by this management company for cleaning and everything here at the office. So we just continued services, and we haven't changed since. It's been great.

What is your assessment of their cleaning quality and attention to detail?

They do a really good job, really good detail, attention to detail, especially when it comes down to, like, all the little minors. You got your daily, you got your weekly, and then you pretty much got, like, a monthly cleaning. And they're all three different segmented, compartmentalized parts of the services that OnGo provides for us.

How do they handle scheduling and communication for additional requests?

From the scheduling, so obviously they're always here, they're on time, they're always signed in, and they do their scheduled cleaning. Any additional cleaning that we may request, I'm able to log into the information book that we have up front as kind of an analog of what we have for OnGo. They respond to that letterhead and provide the services.

What is their follow-up process like?

Follow-up, we get a representative come in, I want to say once every quarter, to do follow-ups, and we do an initial report of satisfactory of services provided. They always are very performative. Making the initial requests, they were very timely in their response and were very accurate to the description of the request and fulfilling of services.

Have you ever experienced issues or discrepancies with their work?

Me, myself, I've never had a situation where I've had to go to them and request additional due to discrepancy or delinquency within their job duties. So it's always been very pleasurable to work with them, because they're always on top of everything, and that makes it really easy for me here because I don't have to hold their hand.

Would you recommend Anago of Phoenix to others?

Of course I would recommend anyone that's doing an excellent job, especially when they're as attentive to detail as they are. You got a lot of competition in this market. You got a lot of cleaning services. I get them all the time. However, I've never felt the need to move away from OnGo because the services provided are so pristine and so very good services provided.

Frequently asked

How does Anago of Phoenix handle special cleaning requests?

Bobby Moseley notes that he can log additional requests into an information book kept up front. Anago responds to these requests on their letterhead and fulfills the services accurately and in a timely manner.

Is Anago of Phoenix reliable for long-term commercial contracts?

Yes, Bobby Moseley has utilized their services for six years at Nebula Scientific. He reports they are always on time, always signed in, and perform their duties so consistently that he never has to 'hold their hand' or navigate them through their jobs.

How does Anago of Phoenix ensure quality control?

According to Bobby Moseley, a representative visits the facility approximately once every quarter to perform follow-ups and complete an initial report of satisfactory services provided.

Full transcript

They do a very professional job, and they're v- very diligent. My name is Bobby Moseley. I live in Tempe, Arizona, and I am the production engineer and manager for Nebula Scientific and Mayer Labs here in Tempe. When I first took over this facility six years ago, this was already facilitated by this management company for cleaning and everything here at the office. So we just continued services, and we haven't changed since. It's been great. They do a really good job, really good detail, attention to detail, especially when it comes down to, like, all the little minors. You got your daily, you got your weekly, and then you pretty much got, like, a monthly cleaning. And they're all three different segmented, compartmentalized parts of the services that OnGo provides for us. So my experience with them has been very well. They do a remarkable job here at the office, and they pay very close attention to detail. From the scheduling, so obviously they're always here, they're on time, they're always signed in, and they do their scheduled cleaning. Any additional cleaning that we may request, I'm able to log into the information book that we have up front as kind of an analog of what we have for OnGo. They respond to that letterhead and, um, provide the services. And follow-up, we get a representative come in, I want to say once every quarter, to do follow-ups, and we do an initial report of satisfactory of services provided. They always are very performative. Making the initial requests, they were very timely in their response and were very accurate to the description of the request and fulfilling of services. And so me, myself, I've never had a situation where I've had to go to them and request additional due to discrepancy or delinquency within their job duties. So it's always been very pleasurable to work with them, uh, because they're always on top of everything, and that makes it really easy for me here because I don't have to hold their hand. I don't have to, you know, navigate them through what their job duties are. They're just always performed. We've been with them for, you know, um, six years now. They've always provided a very, very well service. And so of course I would recommend anyone that's doing an excellent job, especially when they're as attentive to detail as they are. You got a lot of competition in this market. You got a lot of cleaning services. I get them all the time. However, I've never felt the need to move away from OnGo because the services provided are so pristine and so very good services provided. And good feedback's always a great thing, and when you got a service that provides such, you know, attention to detail, why wouldn't you want to share that with everyone else? So of course, I would recommend them to anyone.

About Anago of Phoenix

Anago of Phoenix provides expert commercial cleaning and janitorial services throughout the Phoenix, Scottsdale, and Mesa areas. They serve diverse sectors including medical facilities and manufacturing plants, utilizing certified disinfection protocols to maintain professional environments. For clients like Bobby Mosley at Nebula Scientific, Anago delivers reliable, segmented cleaning plans that ensure facilities remain pristine without requiring constant client oversight.

Industry
Commercial Cleaning Service

Topics

  • commercial cleaning
  • janitorial services
  • production manager
  • scientific lab
  • reliability
  • long-term partnership

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