Customer story · Disk.com
Scaling from Two Products to Global E-commerce Growth with Trusted Logistics Support
Tyler Hall
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Tyler Hall of My Golfing Store, Inc. credits Disk.com for enabling his company to scale from just two products and 30 SKUs to a major e-commerce operation. Hall highlights their dedicated representation and Amazon integration expertise as critical factors in making informed business decisions based on real-time shipping economics.
At a glance
- Primary Use Case
- E-commerce fulfillment and Amazon integration
- Reported Result
- Scaled from 2 products and 30 SKUs to a larger enterprise
- Key Benefit
- Dedicated rep for real-time shipping cost analysis
“We grew our business with Disk by starting off with, I think it was only two products and somewhere around 30 SKUs.”
“They've always just been there as a trusted partner of mine and I've always worked really close with them.”
“I can make good business decisions based off of the information I'm getting pretty quickly.”
The interview
What surprised you most about working with Disk.com?
What surprised me the most about working with Disk is just the ease of anything you want to get done. They give you the dedicated rep, you can call in or you can email them, you can pass them off to team members. They're so interactive with your team.
How do you use Disk.com to evaluate new business ideas?
When new ideas pop up, I can always shoot my rep a quick email being like, 'hey, what would this cost?' and they just get back to you. And that's how you know if you can start a new project or not, if the economics makes sense from a shipping standpoint.
How long have you worked with Disk.com and why do you stay?
I've been a lifer at Disk. I've had several other companies obviously try to take me away from Disk, but I've always stayed with them and I have a really close working relationship with them and everybody over there is always super helpful. My whole e-commerce career has actually been with Disk.
How did Disk.com support you when you were first starting out?
Several people in the industry that I know, whether it be fitness or tactical or whatnot, they also were using Disk. So when issues did arise when I was first learning the business, they were always super quick to help educate or hold my hand through everything.
Can you describe the growth you've experienced while using Disk.com?
We grew our business with Disk by starting off with, I think it was only two products and somewhere around 30 SKUs. Now we've really over the years scaled up the company and we've used Disk every step along the way. They've also helped us figure out integrations with Amazon.
Why would you recommend Disk.com to another company?
I would recommend Disk to another company because they're knowledgeable in their field, and I trust everything that they're giving me for information. I can make good business decisions based off of the information I'm getting pretty quickly. They're also very knowledgeable in the online space and shipping world.
Frequently asked
Is Disk.com reliable for long-term e-commerce growth?
Yes, Tyler Hall describes himself as a 'lifer' at Disk.com, having used them for his entire e-commerce career. He notes that despite other companies trying to take his business, he stays because of their helpfulness and trusted partnership.
How does Disk.com handle complex integrations like Amazon?
According to Tyler Hall, Disk.com helped his team figure out integrations with Amazon specifically. This technical support allowed them to scale their company every step of the way while maintaining a team they could trust.
Can Disk.com help with new product cost analysis?
Tyler Hall uses his dedicated rep to quickly determine if new projects are viable. By emailing his rep to ask 'what would this cost,' he receives the economic data needed to decide if a project makes sense from a shipping standpoint.
Full transcript
About Disk.com
Disk.com
Official site: disk.comDisk.com is a fulfillment and logistics partner specializing in helping e-commerce brands scale their operations. They serve businesses ranging from startups with a few SKUs to established companies requiring complex Amazon integrations. By providing dedicated representatives and deep knowledge of the shipping world, they transform logistics into a predictable component of business growth.
- Industry
- E-commerce Fulfillment and Logistics
Topics
- e-commerce fulfillment
- shipping and logistics
- amazon integration
- scaling
- business owner
- order fulfillment
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How this story was recorded
Who recorded this video testimonial for Disk.com?
Tyler Hall recorded it themselves — no film crew, no studio. Disk.com sent a single Share One link, and the story was captured straight from Tyler Hall's own phone or laptop browser. Any business can collect the same kind of first-person video at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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