From Squatter Headaches to Passive Income with Expert Property Management

james bruner (00:00) I recommend Hartford PM to any landlord that I've come in contact with. In fact, I need to talk to Mitch about a commission or something. This is getting ridiculous. I love those guys and, to whomever needs to have their property watched over safely, I recommend Mitch, and Jennifer, and Arthur at James Bruner, Amelia Island, Florida. I decided to work with Hartford Property Management because after many years of being a do-it-yourself landlord, I ran into the Mack truck known as the squatter. I'm a busy person. I can't vet to the degree that's needed to vet out potential squatters. That's when I met Arthur Vieira, who is the front man of Hartford Property Management. And what an excellent service personnel he is, and showed me what Hartford Other issues that confronting snowbirds like myself, that want to rent out their seasonal home repairs. And when you're 1500 miles away in sunny Florida and your tenant calls saying the furnace has quit, that's a problem. This actually happened to Mitch in his own right is a contractor. He knows what needs to be done to a house. To have someone with that background watching over your house, and in this case, get the furnace fixed - I think in two days - and keep that tenant happy is amazing. It's worth every penny that they charge. My ownership experience has been transformed by Hartford Property Management. Transformed in that, I don't think about it. I just look at my phone and say, "I see we've been paid." Their platform for taking care of that payment and handling the repairs that we've had to do is second to none. It is so easy to manage something now, because I have a team. The response time that HPM responds by is incredible. Jen is the main go-to and I am going to say within minutes, we are communicating. Maybe it's I have to visit the property and want to let the tenant know. Jennifer gets that comminication done immediately, and texts back to me saying, "You're all set to go." when it's heavier issues, maybe it's a furnace repair or blown pipe or something like that, Mitch is on it with the details that are relevant to the problem at hand. So it's not like he's just texting back on, " okay!" He's coming back with details as to what is needed for that particular repair job. I give him a solid 10 on quick response time. My overall experience with Hartford PM is they're fantastic. They've transformed my landlord-tenant relationship with the properties that I own. They're a fine family company and I look forward to doing business with them for many years.