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Customer story · Infusive

Streamlining Multi-Location Inventory and Protecting Margins During Global Supply Shortages

Tami Lev · Recorded 3/11/2026

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Share One · March 11, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Tami Lev, VP of Clinical Operations at Drip Diabetic Therapy, credits Infusive with transforming their multi-location inventory management from manual Excel spreadsheets to a universal reporting platform. Infusive safeguarded their operations during a saline shortage and matched manufacturer pricing to maintain profitability despite new tariffs, allowing the team to focus on clinical excellence rather than supply chain chaos.

At a glance

Primary Use Case
Multi-location inventory and micronutrient supply management
Reported Result
Universal reporting structure for leadership and investors
Operational Impact
Zero disruption during national saline shortages
We didn't even feel the brunt of that shortage because Infusive worked tirelessly to make sure that we have what we need.
Infusive thinks about the things that we don't need to think about.
It really is geared towards the micronutrient space and there really isn't anybody else who does that.

The interview

What surprised you the most about working with Infusive?

What surprised me the most about working with Infusive is how adaptable they are. The fact that Infusive is able to make changes to the website and make changes to their platform specific to our needs was very surprising and probably why our relationship works so well.

How does Infusive handle product sourcing and supply shortages?

I think the fast turnaround time that they have for us, that we need a product and they'll find it for us, or when there was a saline shortage. We didn't even feel the brunt of that shortage because Infusive worked tirelessly to make sure that we have what we need.

What was your operational situation before starting with Infusive?

Before we started working with Infusive, we were managing several different office locations and it was very difficult to manage all of the inventory and all of the micronutrients and the supplies for so many different satellite offices. We were basically using Excel spreadsheets, different files and forms and Word documents, but nothing was really universal.

Did you have any hesitations before signing up with Lauren and Darren?

There were some hesitations. Of course, we were a new business. We were really just starting to get off the ground and when you're starting a new business, of course, there are so many different people selling you things. Soon and early on, all my hesitations went away after seeing the platform.

How has Infusive impacted your reporting and leadership communication?

Nothing was able to be shared and put into a reporting structure that we could report up to our executive leadership team or to report up to our investors. Infusive changed that. My overall experience has been amazing; they are building out even more parts of their platform for us specifically.

How has your relationship with suppliers changed since joining Infusive?

We've gone from using our own suppliers and our own manufacturers to pretty much only using what Infusive offers because they're always looking to better the product. We've even created certain products with certain manufacturers and Infusive was able to match that pricing, especially now with all these new tariffs.

How does Infusive contribute to the profitability of your clinic?

Infusive is truly a partner to make sure that we are able to get the product that we need at the price that makes sense, that we are able to still make a profit, but really give the best quality product to our nurses who are out in the field. They're going to help manage the supplies that you have in stock and make sure those are utilized first.

Frequently asked

Is Infusive worth the investment for a new business just starting out?

Tami Lev initially had hesitations because Drip Diabetic Therapy was a new business being approached by many vendors. However, seeing the platform's specific capabilities for the micronutrient space caused those hesitations to disappear early on.

How does Infusive handle supply chain disruptions like saline shortages?

According to Tami Lev, the clinic 'didn't even feel the brunt' of the saline shortage because the Infusive team worked tirelessly to ensure they had the products needed to service their patients.

Can Infusive replace manual Excel spreadsheet tracking for clinics?

Yes, Tami Lev notes that before Infusive, they relied on disconnected Excel files and Word documents that couldn't be shared or reported to executive leadership; Infusive provided a universal platform to solve this.

Full transcript

What surprised me the most about working with Infusive is how adaptable they are. The fact that Infusive is able to make changes to the website and make changes to their platform specific to our needs was very surprising and probably why our relationship works so well. And I think the fast turnaround time that they have for us, that we need a product and they'll find it for us, or when there was a saline shortage. We didn't even feel the brunt of that shortage because Infusive worked tirelessly to make sure that we have what we need and that they're servicing all of our Hi, I'm Tami Lev. I live in Chicago, Illinois, and I am a nurse, but I'm the VP of Clinical Operations for Drip Diabetic Therapy. So before we started working with Infusive, We were managing several different office locations and it was very difficult to manage all of the inventory and all of the micronutrients and the supplies for so many different satellite offices. And Infusive actually reached out to us, set up a meeting and showed us their platform. And it seemed like a really good solution First started talking to ⁓ Lauren and Darren at Infusive, there were some hesitations. Of course, we were a new business. We were really just starting to get off the ground And when you're starting a new business, of course, there are so many different people selling you things, wanting you to utilize their product. working with Infusive and really seeing their platform and they really showed us what they have to offer. Soon and early on, all my hesitations went away. Before we started working with Infusive, we were basically using Excel spreadsheets, different ⁓ files and forms and Word documents, but nothing was really universal and nothing was able to be shared and put into a reporting structure that we could report up to our executive leadership team or to report up to our investors. My overall experience working with Infusive has been, it's been a wild ride. think that because we are different and we're not just the mainstream product, we utilize all aspects of Infusive and they are building out even more parts of their platform for us specifically. So what has been my overall experience has been, it's been amazing. We've gone from using our own suppliers and our own manufacturers to pretty much only using what Infusive offers because they're always looking to better the product, give us what we need. We've even created certain products with certain manufacturers and Infusive was able to match that, the pricing. And especially now with all these new tariffs and whatnot with pricing. Infusive is truly a partner to make sure that we are able to get the product that we need at the price that makes sense, that we are able to still make a profit, but really give the best quality product to our nurses who are out in the field as well. Infusive thinks about the things that we don't need to think about. Infusive has brought so many pieces of this business to the table that I would not even be able to manage, think about, or figure out a process for managing it. going to help with your profitability. They're going to help manage the supplies that you have in stock and make sure that those are utilized first. Really is geared towards the micronutrient space and there really isn't anybody else who does that. Every team member that I work with at Infusive is willing and ready to help you in any way possible think that there really are better experts in the micronutrient space

About Infusive

Infusive is a dedicated supply chain management service and software platform specifically built for wellness and IV clinics. They provide a combined team and software solution that handles inventory, vendor relationships, and procurement to eliminate operational chaos. For clinics like Drip Diabetic Therapy, Infusive shifts the business from manual spreadsheets to a streamlined back-office that safeguards margins and supports rapid growth.

Industry
Cybersecurity Solutions

Topics

  • inventory management
  • wellness clinics
  • vp clinical operations
  • supply chain stability
  • reporting and analytics
  • iv therapy

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How this story was recorded

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Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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