Skip to main content

Customer story · Healthee

Healthee Saves Time by Centralizing Healthcare Benefits and Plan Details via AI

Dominick DiFiore · Recorded 4/14/2025

0:000:00
Captured on
Share One · April 14, 2025
Content fingerprint
bd4b6dc6bcbd76f7
FNV-1a-32x2 over this page's video URL, capture timestamp and transcript — recompute it to confirm nothing was altered after publication.
See the signed provenance record — issued by Share One, the original recorder of this video.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Dominick DiFiore, Senior Finance Controller at NewNext, uses Healthee to eliminate the time-consuming process of calling insurance providers. By importing personalized plan data, the platform allows him to track his deductible progress and use AI functionality to instantly verify coverage details, such as gym memberships, without searching through twenty-page plan documents.

At a glance

Primary Use Case
Centralizing insurance cards and verifying plan coverage via AI.
Reported Result
Eliminated manual calls to providers and searching through 20-page documents.
Key Feature
Real-time deductible tracking on the app homepage.
Healthee really took away a lot of that process and I'm very thankful for that.
On the homepage of the app it actually shows you what percent of your deductible you've hit.
I'm able to just ask any question related to my plan as opposed to having to scroll tirelessly through my documents.

The interview

What was your life like before working with Healthee?

Before working with Healthee, my life was a lot of calling my insurance provider to get details to figure out what was covered, what wasn't covered and then also having to dig pretty deep to figure out which providers were in network.

What made you say 'yes' to Healthee?

What made me say 'yes' to Healthee was the accessibility. The mobile app was very easy to use, it's very user-friendly. I like the interface. Previously I would have to carry around all of my physical cards, I would have to use different platforms and it was extremely time-consuming and now everything is in one place.

What value have you seen since starting with Healthee?

The value I've seen has been in saving a lot of time and effort. Specifically with the AI functionality, I'm able to just ask any question related to my plan as opposed to having to scroll tirelessly through my documents, through my plan—twenty page documents—to figure out what was included, what wasn't.

Can you give an example of how the AI helped you recently?

The other day I wasn't sure if I was covered for a gym membership, so I went ahead, I asked the AI and they told me very concisely. Unfortunately I wasn't, but it let me know and saved me that time.

What surprised you the most about the platform?

I guess what surprised me the most about Healthee has been how easy it is, how user-friendly it is and how accessible healthcare can be. Because previously, none of these things were true and if I had even the slightest question, I couldn't just Google the answer because it had to be specific to my plan.

How do you know the information in the app is accurate?

With Healthee, I can tell that the information is going to be accurate because my healthcare information is imported. So whatever I find is always personalized to me and that saves me a lot of headaches.

Frequently asked

How can I find out if a specific service is covered by my insurance without calling?

Dominick DiFiore uses Healthee's AI functionality to ask specific questions about his plan. He notes that because his healthcare information is imported, the AI provides concise, accurate answers tailored to his specific coverage.

Full transcript

I have recommended Healthee to a couple colleagues. I recommend that they sign up, that they download the app and all this stuff because of the tremendous amount of time and effort that it has saved me. It also has helped me most recently because on the homepage of the app it actually shows you what percent of your deductible you've hit. And that's something that's not really easy to keep track of or to find. So just having that there really helps me to get my healthcare and my spending order and that's been tremendously useful. Hi, my name is Dominick DiFiore, I work at NewNext as the senior finance controller and I live in Long Island, New York. So, before working with Healthee, my life was a lot of calling my insurance provider to get details to figure out what was covered, what wasn't covered and then also having to dig pretty deep to figure out which providers were in network. So Healthee really took away a lot of that process and I'm very thankful for that. What made me say "yes" to Healthee was the accessibility. The mobile app was very easy to use, it's very user-friendly. I like the interface. Previously I would have to carry around all of my physical cards, I would have to use different platforms and it was extremely time-consuming and now everything is in one place and that just made my life a whole lot easier in that aspect. So, the value I've seen since starting with Healthee has been in saving a lot of time and effort. Specifically with the AI functionality, I'm able to just ask any question related to my plan as opposed to having to scroll tirelessly through my documents, through my plan - twenty page documents - to figure out what was included, what wasn't. For example, the other day I wasn't sure if I was covered for a gym membership, so I went ahead, I asked the AI and they told me very concisely. Unfortunately I wasn't, but it let me know and save me that time, so... I guess what surprised me the most about Healthee has been how easy it is, how user-friendly it is and how accessible healthcare can be. Because previously, none of these things were true and if I had even the slightest question, I couldn't just Google the answer. I couldn't just search it because it had to be specific to my plan. But now with Healthee, I can tell that the information is going to be accurate because my healthcare information is imported. So whatever I find is always personalized to me and that saves me a lot of headaches.

About Healthee

Healthee provides a digital platform designed to make healthcare benefits accessible and easy to navigate. By importing personalized plan data, it allows employees to track deductibles, find in-network providers, and get instant answers about their coverage through an AI-powered interface. The service transforms the complex experience of managing insurance into a streamlined, mobile-first solution.

Industry
Health Benefits Technology

Topics

  • benefits administration
  • finance controller
  • time savings
  • healthcare navigation
  • mobile app
  • ai assistant

Watch next

How this story was recorded

What equipment did Dominick DiFiore need to record this story?

Nothing beyond a phone or laptop with a camera. Share One handles the prompts, recording, editing, transcription, and publishing, which is why stories like Dominick DiFiore's about Healthee sound natural instead of scripted. Try it at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

Collect your own customer stories at share.one