Experienced Manager Secures Three New Referral Sources After Neuroscience-Based Sales Training

Robyn Foley (00:00) The one thing that really helped me in the field that I received from the program was really just kind of Opening up my referral sources. just from working with the program and some of the recommendations, that I had not previously considered. that was very helpful for me. Hi, my name is Robyn Foley. I am the business development manager with AccuCare and I've been in the home care sales role for about seven years. Before the training, some of the areas that I found challenging were really just trying to figure out new referral sources since I was coming from a different... agency, I was coming from a Medicaid agency to private duty, my referral sources did not really transfer over to private duty. So that was the challenge before working with home care sales. When my Director of Operations told me about the Home Care Sales Program, because I've been in the industry for quite some time, I really did not think that I needed this program. So I was very hesitant. But I'm very glad that I opened up to the possibilities of what the program could offer. after the first couple of sessions, I realized that I could benefit from a lot of the information that was being provided. Since the training, the goal of course was to get three new referral sources and I have done that and from those referral sources I have received referrals. It was from the hospice contact that you know it was encouraged for me to partner with as well as I started to really look more into the hospital relationship and also I felt to mention that it was also recommended to kind of double back on some of those accounts that I wasn't really able to penetrate. And so in doing that, I was able to really forge a relationship with a new social worker. And that was an account where the previous social worker, I wasn't really getting any, you know, leverage with them. But then just from the encouragement of just really continuing to go back, it was a new social worker and I was able to schedule a lunch with them and I do see some ⁓ possibilities in the foreseeable future. just that encouragement really beneficial for me. I would to those people that are in my position that have a lot of experience to just be open-minded because you are guaranteed to come away with some really good nuggets that you didn't think that you gonna be able to get because you're worth. You know, you felt you were so experienced, but you will be able to learn a lot from this program.