Atlas Assistants EA Delivers Seamless Maternity Cover Through Intensive Training and Support

Sheila Ngaruiya (00:00) They're really keen on their EAs to support them, for the EAs to feel My name is Sheila Ngaruiya, and I'm based in Nairobi, Kenya. And my executive, She works in a company, but she just wants us to support her personal life. What I wanted more from my EA career is I wanted to learn and also be involved with my executive. Atlas gives you training, everyday follow up. And also if you're not able to do something, they're always available to assist. why I decided to consider Atlas is, they are really keen on their EAs. And that is something that I really wanted to have. though I'm working with the executive, I know that there are people who, if I have any concerns, if I'm not able to do something, I'm able to rely on them. And then also the constant trainings that we are having so that we can be top-notch EAs for our executives. Atlas training and support system has really helped me love my work in so many ways. the EA for the executive was going on maternity leave, and I was able to step in. I was supposed to step in for a month, but now I'm still there, going three months. my account manager was always there asking me, "are you okay? I see you've been given this task. Are you sure you're able to do it?" And then I'm always telling her, "yes, I'm able to do it." If I'm not able to do it, I just reach out to her. we hop on a call. i was happy that the executive never noticed any glitch. she didn't feel like I'm missing my EA. And this is because the account manager and myself, We were able to deliver everything that she wanted. When I realized that I was a strategic partner with my executive was when she had given me a research project. She was going somewhere and she wanted to find outfits for herself so that she can look very nice. She told me to help her stand out and that is what I really did. when I presented them to her, she told me, "Sheila, pick for me. What do you think I should wear?" And I gave her my top three, and from the top three, she picked one. So that really showed me that she valued what I gave her. I've really grown for the few months I've been at Atlas. I'm very confident on if my executive gives me a task Also, I'm loving the era that we are in of AI. You're able to put everything inside there to help What I would tell another EA if they're considering Atlas is that Atlas is the place to be. I've been in other places where I've been an EA, but at Atlas they focus on you. the training that we have before we get an executive is really intense. It helps you to grow and to shape you as an EA. the CEO is always in the meetings helping us, guiding us And also it gives the floor to the EA's to ask questions Being at Atlas really helps EAs grow and if they come to Atlas, they will see that this is really true.