Customer story · Don & Cyndi Shurts - Keller Williams
Relocating from Virginia to Dayton with Expert Neighborhood Guidance and Rapid Offer Strategy
Mark Klancik · Recorded 9/14/2026
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- Share One · September 14, 2026
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Mark and Teresa Klansek worked with Don & Cyndi Shurts - Keller Williams to relocate from Virginia to Dayton, Ohio. Don utilized video tours and deep local knowledge to help them pivot from general amenities to a community-focused neighborhood in Oakwood, successfully securing a home with a same-day offer to meet their tight timeline.
At a glance
- Primary Use Case
- Out-of-state relocation from Virginia to Dayton, Ohio
- Reported Result
- Purchased a home in Oakwood with a same-day offer response
- Service Delivery
- Remote video property tours and neighborhood matching
“I knew he had other clients at the time, but he made us feel like we were truly his only clients at the time.”
“I got the feeling that his ambition was more in our best interest, rather than just getting the sale done.”
“Don really provided some of that context and nuance to this older neighborhood that we found here. That all comes from experience.”
The interview
Who are you and where did you move to?
Hi, my name is Mark Klancik. And I'm Teresa Klancik. And we live now in Oakwood, and we bought from Don. We moved from Virginia.
Why did you choose to work with Don & Cyndi Shurts?
Our daughter used them as real estate agents, and she and her husband were very impressed on how Don helped them. We had no contacts in Ohio, therefore, no better recommendation than from family members. That's why we went with Don.
What were you looking for in a real estate agent?
We wanted to move near our daughter, and we really did not know the area very well. So we were really looking for someone who was very knowledgeable with the different neighborhoods and cities around the Dayton area, and Don fit right in.
How did Don handle the process while you were still in Virginia?
Don went above and beyond because he actually would go and visit the properties. We weren't present. We were in Virginia, and he would take his phone and show a video of the prospective property. We loved his candor and his commentary on each of the properties. He really helped us whittle down the market pretty quickly to just a handful of houses.
What was Don's approach to the home search and offer process?
He recognized our needs and had a very high ethical standard. We were looking at a house, and he knew it just came on the market, and we really wanted to move on the house. He said, 'Well, let's put in an offer and let's give them until 10:00 PM that night to be able to respond.' I thought usually these things took multiple days. But Don really helped us move on a property that was really the perfect fit for us.
How did Don help you navigate the financial and timing constraints of your move?
We really had kind of a tight timeline. We were selling a property in Virginia, and we wanted the sale of that to be very close to what we would purchase just so we wouldn't have to carry a mortgage. Don understood that and worked within that timeline, which is very stressful.
How did Don help you find the specific neighborhood you ended up in?
It was a very conversational approach. We had stated we're interested in an area that has these amenities. And then as we were driving around, he mentioned, 'Oh, this neighborhood here is like living in Mayberry. People hang out on their porches at night.' And it's like, oh, well, forget the amenities. I think we wanna live there and be part of this community. So he was able to pivot on what we originally wanted to what we really wanted.
Frequently asked
How can I buy a home in Dayton if I live in another state?
Mark and Teresa Klansek managed their move from Virginia by having Don Shurts visit properties in person and provide video tours via his phone. Don provided candor and commentary on each property, allowing them to whittle down the market quickly without being physically present.
Can a real estate agent help with tight closing timelines?
Yes, Don Shurts helped the Klanseks coordinate their purchase with the sale of their Virginia property to avoid carrying two mortgages. He also implemented a strategy to give sellers a 10:00 PM same-day deadline for offers to move quickly on the perfect property.
How do I find the right neighborhood in Dayton without knowing the area?
Don Shurts used a conversational approach to filter the Klanseks' preferences, eventually pivoting them from a list of amenities to a community-focused neighborhood he described as 'living in Mayberry.' His years of experience provided the necessary context for older neighborhoods and local price points.
Full transcript
About Don & Cyndi Shurts - Keller Williams

Don & Cyndi Shurts - Keller Williams
Official site: www.miamivalleydreamhomes.comDon & Cyndi Shurts - Keller Williams is a real estate agency specializing in buying and selling homes in the Dayton, Ohio area. They serve home buyers and sellers, including families and those relocating from out of state, by providing deep market insights and home valuations. Their mission is to help clients transition from home seekers to proud homeowners through professional guidance and extensive local resources.
- Industry
- Real Estate
Topics
- real estate agency
- home buyers
- relocation
- dayton ohio
- neighborhood expertise
- first-time home buyers
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