Customer stories
Netgain Property Management reviews
Netgain Property Management optimizes rental income and provides responsive tenant support

Verified true human experiences
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- Recorded interviews
- 2
- Recorded between
- 2025
- Named reviewers
- 2
- Topics covered
- 1
2 customers have recorded a first-hand video interview about Netgain Property Management, a real estate & property business. 1 of them (50%) described feeling heard and supported by the provider in their own words. Interviews were recorded in 2025.
About Netgain Property Management
Netgain Property Management helps property owners and residents achieve financial growth and peace of mind. According to 2 verified Share.one video interviews, customers praise their market-accurate pricing and maintenance responsiveness, citing outcomes like significant increases in rental income and full AC replacements. Owners report a measurable reduction in personal stress and improved work-life balance, while tenants value their personable communication and proactive support during financial hardships.
Netgain Property Management provides professional oversight for residential portfolios and tenant support services in Cedar City, Utah. Their services include market-based rental pricing, maintenance coordination, and community resource assistance for residents.
At a glance
- Primary Use Case
- Professional oversight for multi-door portfolios
- Reported Result
- Significant rental income increase and stress reduction
- Maintenance Outcome
- Full AC replacement and responsive repairs
- Communication Style
- Personable with proactive lease reminders
What customers say changed
Counted across 2 recorded Netgain Property Management interviews. Each figure links to the interview it came from.
1 of 2 described felt supported
“They are super responsive in getting back to me if I ever have a problem. is awesome.”
Arin Hoagland's interview →1 of 2 described better sleep
“And second, I can sleep better at night because I know my properties are being taken care of, and also I know I get paid on time.”
Alison Kovac's interview →1 of 2 described mood & stress
“A really interesting benefit that I've experienced by working with NetGain is the stress relief.”
Alison Kovac's interview →1 of 2 described revenue growth
“Since we've been using Netgain we've also increased our income significantly.”
Alison Kovac's interview →1 of 2 described team & hiring
“As soon as we started working with Derek and his team, I was able to sleep so much better.”
Alison Kovac's interview →1 of 2 described family & relationships
“First of all, I have more time for myself, and with my family and for travel, and for doing whatever I want.”
Alison Kovac's interview →
What people worried about first
“I was always too nervous or I didn't know what the market was, and I wasn't sure where I should be.”
Alison Kovac →
Research about Netgain Property Management
Aggregated counts of outcomes and timeframes described in these recorded interviews.
Customer stories about Netgain Property Management
Who reviewed Netgain Property Management
- Arin Hoagland · Netgain Property Management
Arin Hoagland recommends Netgain Property Management for their exceptional tenant support and maintenance responsiveness in Cedar City, Utah. Netgain successfully managed a full AC replacement after multiple summer outages and provided critical community reso…
- Alison Kovac · Netgain Property Management
Alison Kovac reports that Netgain Property Management transformed her investment experience by increasing her rental income significantly through market-accurate pricing. By handling maintenance and tenant relations, Netgain allowed her to stop working 24/7,…
Questions people ask about Netgain Property Management
How does Netgain Property Management impact rental income?
Netgain increases rental income by utilizing market-accurate pricing strategies to ensure properties are performing at their full potential.
What kind of support do tenants receive?
Tenants report highly responsive maintenance, including major equipment replacements, and access to community resources during financial difficulties.
What are the benefits of switching from self-management to Netgain?
Owners report significant stress relief, better sleep, and more family time as Netgain handles 24/7 maintenance and tenant relations.
Where does Netgain Property Management operate?
Evidence highlights their property management and tenant support services specifically within Cedar City, Utah.
How does Netgain Property Management handle emergency maintenance?
According to Arin Hoagland, they are very responsive when problems arise. When her AC went out three times in one summer, they were 'super good' at getting technicians out and eventually replaced the entire unit.
Answered by Arin Hoagland →Would you recommend Netgain Property Management to others?
I would recommend Netgain to future [tenants] and I have recommended people because Shawna and Derek really get to know somebody. They were super understanding and supportive, and that's what really touched me and has made me such a loyal tenant. I probably won't go anywhere else as far as renting goes because I love…
Answered by Arin Hoagland →What has your experience been living in a property managed by Netgain?
My own experience with living in a property that's managed by Netgain has been awesome. They're really good at getting in contact with me. Anytime I have a problem, they've always come and fixed it.
Answered by Arin Hoagland →Can I manage my own rental properties to save money?
Alison Kovac initially tried to manage her properties herself to reach a specific door count, but found she was working 24/7 and failing to achieve true passive income. She discovered that Netgain actually increased her income by pricing rentals correctly, which she was previously too nervous to do herself.
Answered by Alison Kovac →How does Netgain Property Management handle communication?
Unlike other companies that hide behind email or text, Alison notes that Derek and his team at Netgain actually answer their phones. They take the time to talk to owners, get to know them, and explain processes thoroughly.
Answered by Alison Kovac →Topics covered in Netgain Property Management interviews
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Every account here was recorded on camera by the customer, not written for them.