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Customer story · Berk Labs

Dr. Isabel Sharkar Achieved Dramatic Revenue Growth and Local Brand Awareness

Dr. Isabel Sharkar

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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Dr. Isabel Sharkar of Berk Labs reports that working with the agency for over four years resulted in dramatic revenue growth and increased local brand awareness. By leveraging Berk Labs' expertise in outreach and marketing, her family-based integrative clinic successfully expanded its business and established a prominent presence within the local community.

At a glance

Primary Use Case
Local community outreach and brand awareness
Reported Result
Dramatic increase in revenue and business growth
Time to Value
Over four years of consistent growth
It shows dramatically in our increased revenue and just how our business growth has happened over the last four years.
The guidance, the expertise, the communication, the hand holding has been absolutely foundational to the way our business has grown.
I would recommend BERK Labs to any colleague that is looking to put their business on the map and also to be able to have greater outreach.

The interview

Why did you initially decide to work with BERK Labs?

We've been working with BERK Labs for over four years and the reason why we started working with BERK Labs is because we were really looking to have more extensive outreach in our local community.

What has been the result of your partnership with BERK Labs over the last four years?

After working with BERK Labs, we're definitely on the map and it shows dramatically in our increased revenue and just how our business growth has happened over the last four years.

What specific qualities were you looking for in a marketing partner?

We were looking to expand our business and take our business to the next level and so we were looking for someone who is not just competent but also we're a family based practice, so we wanted to work with somebody who felt like that as well, who felt part of the family but is also really knowledgeable and really skilled.

How did BERK Labs help with your clinic's specific goals?

We felt like we finally found someone who really understood what our company goals were and also being able to have more outreach in the community so that ultimately we can let our local community know that we're here and so it was really about brand awareness and also being able to market our integrative clinic to more people.

What is it like working with Josh and the team at BERK Labs?

We've closely worked with Josh and it has been such an incredible relationship over the years but we really felt cared for, we felt like he understood our needs. He works with an incredible team that is ever growing.

What is the number one benefit you have experienced?

The number one benefit that we have experienced in working with BERK Labs is being able to expand our business and to also just stretch into unknown territories that are not familiar with us but also to be able to have the guidance, the expertise, the communication, the hand holding has been absolutely foundational.

How would you describe the customer service and responsiveness?

Customer service with BERK Labs has always been so on point. There has never been a moment where we've reached out to Josh and he hasn't had the most prompt service and also the most prompt response time which for me is personally very surprising.

Frequently asked

How does Berk Labs handle communication with clients?

Dr. Isabel Sharkar noted that customer service is a standout feature, describing the response time from Josh as exceptionally prompt and reliable. She highlighted the 'hand holding' and guidance provided as foundational to their business growth.

Can Berk Labs help a small family-based practice grow?

Yes, Dr. Sharkar specifically sought a partner that felt like 'part of the family' while maintaining high competence. She found that Berk Labs understood their specific company goals and helped their family practice reach the next level.

What is the main benefit of working with Berk Labs for a local business?

According to Dr. Sharkar, the primary benefit is putting the business 'on the map.' This includes expanding into unknown territories and significantly increasing outreach within the local community to drive revenue.

Full transcript

Hi, my name is Dr. Isabel Sharkar and we've been working with BERK Labs for over four years and the reason why we started working with BERK Labs is because we were really looking to have more extensive outreach in our local community. After working with BERK Labs, as were definitely on the map and it shows dramatically in our increased revenue and just how our business growth has happened over the last four years. I highly recommend BERK Labs because if you're looking for a company that actually cares about your business, understands your business needs and you're looking for someone who is experienced who can also take you to what your growth needs are BERK Labs is definitely the place to go So we were looking to expand our business and take our business to the next level and so we were looking for someone who is not just competent but also we're a family based practice, so we wanted to work with somebody who felt like that as well, who felt part of the family but is also really knowledgeable and really skilled. So we felt like we finally found someone who really understood what our company goals were and also being able to have more outreach in the community so that ultimately we can let our local community know that we're here and so it was really about brand awareness and also being able to market our integrative clinic to more people. So we've closely worked with Josh and it has been such an incredible relationship over the years but we really felt cared for, we felt like he understood our needs. He works with an incredible team that is ever growing. The number one benefit that we have experienced in working with BERK Labs is being able to expand our business and to also just stretch into unknown territories that are not familiar with us but also to be able to have the guidance, the expertise, the communication, the hand holding has been absolutely foundational to the way our business has grown and also our outreach in our local community has been incredible. Customer service with BERK Labs has always been so on point. There has never been a moment where we've reached out to Josh and he hasn't had the most prompt service and also the most prompt response time which for me is personally very surprising. I would recommend BERK Labs to any colleague that is looking to put their business on the map and also to be able to have greater outreach. Just to be able to be better known in the community.

About Berk Labs

BERK Labs specializes in helping businesses grow by attracting more customers through innovative solutions. They serve businesses looking to increase their customer base by transforming outreach strategies to gain more clientele. As demonstrated by Dr. Isabel Sharkar's experience, they provide expert guidance and brand awareness for integrative clinics and family-based practices.

Industry
Growth Marketing and Business Consulting

Topics

  • customer outreach
  • integrative clinic
  • revenue growth
  • brand awareness
  • business growth
  • marketing solutions

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How this story was recorded

Was Dr. Isabel Sharkar paid or coached to say this about Berk Labs?

No. Share One records unedited answers to a fixed set of questions, so what Dr. Isabel Sharkar says is what Dr. Isabel Sharkar said. That's the point of video: you can judge the tone yourself. Businesses collect these honest stories at share.one.

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