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Customer story · Press Forward

From Conceptual Product to a Global Scale Engine for AI Readiness

Avni Trivedi · Recorded 3/11/2026

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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Avni Trivedi, CEO of Mass Next Gen, credits Neal Conlon of Press Forward with transforming her startup from a conceptual product into a global scale engine. By challenging her to move beyond small B2B and school targets, Conlon implemented an expansive mindset that secured new revenue streams and established the company as AI readiness infrastructure.

At a glance

Primary Use Case
Strategic growth advisory and revenue stream expansion
Reported Result
Shifted from small B2B focus to global scale engine
Transformation
Conceptual work evolved into AI readiness infrastructure
We went from just finding a solution for a problem to a scale engine that is looking beyond just small impact to a really big impact globally.
He truly is that expansive mindset for me that I honestly use not only as a sounding board, but also one that will test me on just pushing myself a little bit further.
He really brought it all to a head and said, OK, we've now focused completely on being this AI readiness infrastructure for schools in a very different way.

The interview

What is the core transformation Mass Next Gen experienced with Neal Conlon?

We went from just finding a solution for a problem to a scale engine that is looking beyond just small impact to a really big impact globally. Neal brought in the thinking mindset that I needed. As a founder, you always need those advisors who push you and press you in areas that you never thought about.

How did Neal challenge your initial business strategy?

I was thinking B2B, I was thinking schools, I was thinking small. And he really pushed me to think, you need to go bigger with how you're going to drive this change. Everything from partnerships to revenue streams that are different.

Can you describe your company and its mission?

My name is Avni Trivedi, I'm the CEO and founder of Mass Next Gen. Mass Next Gen is a gamified learning platform where we are empowering an AI-ready generation with the skills they need to be resilient and truly have digital safety in a way that's never seen before.

What stage was the business in when you started working with Press Forward?

Before finding Neal, we had just started on the conceptual work—it was a concept not really built into the product. We were early enough to question everything that we're doing, but not early enough to not have market validation that this is the right way to go.

How did you first connect with Neal Conlon?

Neal was actually introduced to me through my chief information security officer. I met him in his early days in Austin. He's very methodical about how he actually approaches networking. We realized there was synergy and met at a coffee shop.

What makes Neal's approach different from other advisors?

What Neal does better than anybody is that he has an experience that nobody else has had. From being a veteran to a mailroom boy in a hedge fund to driving deals, it's that story and his experience that really differentiate his thinking power. He just helped me break the norm.

How involved is Neal in your day-to-day operations and major events?

We bring Neal here all the time to talk about everything from raising to revenue streams to revenue conversations. He is an extension of the team; for example, we're doing South by Southwest here and he's going to be my spokesperson.

Frequently asked

Is Neal Conlon just another cybersecurity advisor?

Initially, Avni Trivedi wondered if he was just offering another social security awareness program. However, she found that his personal experience with online safety and his unique background—from the Marine Corps to hedge fund deal-making—differentiated his thinking power from standard advisors.

How does Press Forward help with market positioning?

Neal Conlon pushed Mass Next Gen to move beyond 'thinking small' with schools and local B2B. He helped Avni Trivedi reframe the company as a foundational AI readiness infrastructure, expanding their reach to global partnerships and diverse revenue streams.

What is it like working with Neal Conlon as a founder?

Avni Trivedi describes the relationship as a true team collaboration where Neal acts as an extension of the team. He serves as a sounding board who tests the founder, pushing them to be uncomfortable with the 'next level' of growth.

Full transcript

We went from just finding a solution for a problem to a scale engine that is looking beyond just small impact to a really big impact globally. And I'm saying this very intentionally because Neil brought in the thinking mindset that I needed. As a founder, you always need those advisors who push you and press you in areas that you never thought about. I was thinking B2B, I was thinking schools, I was thinking small. And he really pushed me to think, you need to go bigger with how you're going to drive this change. Everything from partnerships to revenue streams that are different He truly is that expansive mindset for me that I honestly use not only as a sounding board, but also one that will test me on just pushing myself a little bit further and being a little bit more uncomfortable with the next level. My name is Avni Trivedi, really nice to be here. I'm the CEO and founder of Mass Next Gen. And I'm coming to you from Austin, Texas. Mass Next Gen is a gamified learning platform where we are empowering an AI-ready generation with the skills they need to be resilient and truly have digital safety in a way that's never seen before. So we're very excited to have this be part of the world now as a foundational life skill. Before finding Neal, we had just started on the conceptual work ⁓ it was a concept not really built into the product. early enough to question everything that we're doing, but not early enough to not have market validation that this is the right way to go. I come from the cyber security world and then I'm veering from cyber security to digital safety, which I think is a huge distinction. A lot of it has come through this comes this partnership with Neil, just honing in on that Neil was actually introduced to me through my chief information security officer. So I met him, like in his early, early days in Austin. And he's very methodical about how he actually approaches networking. So he is one of those people who's out there quite a bit. And so that's how we got connected and realized, okay, maybe there's some synergy, or we can talk about a meeting at a coffee shop. Initially, Neil was like, another social security awareness program. Great. Like I've heard them all. But as soon as we started chatting, his own personal story in this space is what really hit me, where his son had actually been through a pretty deep and disturbing experience with a stranger online, and it just felt like the right place and the right time to meet, honestly. Since then, we've never looked back. When Neil came on board, with all that was all we were doing; it really brought it all to a head and said, OK, we've now focused completely on being this AI readiness infrastructure for schools in a very different way. What Neil does better than anybody is that he has an experience that nobody else has had. If you've ever heard Neil's story of how he started and how he went from, a veteran to being a mailroom boy in a hedge fund to actually driving deals, being in the forefront of a lot of scaling mechanism. It's that story and his experience that really differentiate his thinking power. He just helped me break the norm. And I love that because we need that. thinking beyond the box and he brings that to the table. We bring Neil here all the time to talk about everything from raising to revenue streams to revenue conversations. And what it has truly done for me is given me that feeling of we are a team. And Neil is part of it and he's an extension of not only the team but also the extension of how, for example, we're doing South by Southwest here, he's going to be my spokesperson so would say it's true team collaboration that having him on the team has brought me, where he truly is an extension of our thought process, our mission, and what we're going to do with all that we're going to do in 2026.

About Press Forward

Press Forward, led by Neal Conlon, provides high-performance coaching and strategic advisory for founders and CEOs looking to scale revenue or prepare for exits. As a Marine Veteran and 4x founder, Conlon helps leaders collapse time and accelerate growth by implementing precision systems and elite strategy. The firm specializes in moving entrepreneurs from high-pressure grinds to operational freedom and market-ready liquidity events.

Industry
Journalism Nonprofit

Topics

  • growth strategy
  • ai technology
  • founder coaching
  • revenue scaling
  • strategic advisory
  • market expansion

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It's auto-generated by Share One from Avni Trivedi's recording, then lightly cleaned so it stays readable and searchable. Every Press Forward story published here gets the same treatment. You can publish your own customer stories the same way at share.one.

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