Customer story · Dr Tom Moorcroft
Overcoming Chronic Fatigue and Neurological Symptoms Through Root Cause Functional Medicine
Julia Burnham · Recorded 11/20/2024
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- Share One · November 20, 2024
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Julia Burnham achieved significant health improvements working with Dr. Jess at Dr. Tom Moorcroft’s Origins of Health. After struggling with chronic fatigue, unexplained rashes, and neurological tingling, Burnham reported that many symptoms have vanished. She now experiences increased daily energy, improved mood, and the ability to walk without extreme fatigue through a structured, layered treatment plan.
At a glance
- Primary Use Case
- Chronic fatigue and unexplained neurological symptoms
- Reported Result
- Significant symptom reduction and increased daily energy
- Care Model
- Remote functional medicine via online platform
“She came into the first appointment knowing my full background. I could tell that she did the research on me and she was present and focused.”
“I've had huge progress in the way that I feel, so many of my symptoms have gone away. I know the path that I'm on now and what we're working towards.”
“I feel a lot more energy on a day-to-day basis, I can get out and go on my walks without feeling extreme fatigue, my mood has improved greatly.”
The interview
Would you recommend Dr. Tom’s program or working with Dr. Jess?
I would definitely recommend Dr. Tom's program or working with Dr. Jess if you have a chronic illness because you will have someone on your team, someone who is tuning into every detail of what's happening with your health and you will have somebody who you can reach at any point when you're struggling.
What was your experience with previous doctors before finding Origins of Health?
I had been working with a functional doctor locally for a couple years before I met Dr. Jess but I was starting to feel really discouraged by the practice and the level of organization and attention. I needed a level of care where I felt like I left every appointment knowing what the next plan was.
What specific symptoms were you struggling with?
I was struggling with chronic fatigue, unexplained rashes, different neurological symptoms, tingling pain in my arms, chest pain that I was worried was my heart. My symptoms were kind of all over the place and I didn't have clear answers for what was causing it.
How did you decide to work with Dr. Jess?
I had been listening to a lot of Dr. Tom's lectures and learning more about Lyme. At the time Dr. Tom wasn't taking new patients and I saw that his apprentice Dr. Jess was and I just knew if he was training other doctors that I would be in great care. From the moment I met her I knew I was safe; she came into the first appointment knowing my full background.
What makes the care at Origins of Health different?
I think the thing that makes Origins of Health different is that focus on root cause. It became a layered approach where I felt like we had a plan and there was a goal that we had set and at each appointment we knew what would come next in my treatment plan. The level of organization and the way they know how to start at one point and move through as we see progress is different.
Were you hesitant about the telehealth or online format?
The thing that I felt most hesitant about was working with a practitioner that was across the country. I didn't know how it would be meeting with someone online. But the minute I met with Dr. Montalvo on our first appointment, I felt great about it. I felt like the level communication online was perfect and it didn't create any barriers.
What physical and emotional changes have you noticed since starting treatment?
I've had huge progress in the way that I feel, so many of my symptoms have gone away. I feel a lot more energy on a day-to-day basis, I can get out and go on my walks without feeling extreme fatigue, my mood has improved greatly, and I'm not feeling the chronic pain like I was before.
Frequently asked
Is remote or online treatment effective for chronic illness?
Julia Burnham was initially hesitant about working with a practitioner across the country, but found the online communication perfect. She stated that the platform created no barriers and she felt fully heard and seen by Dr. Jess.
How does Origins of Health approach complex medical mysteries?
The practice uses a layered, root-cause approach that starts with the basics, such as the immune system. Julia Burnham noted that each appointment provided a clear, organized plan for what would come next in her treatment.
What results can I expect from Dr. Tom Moorcroft's team?
Julia Burnham reported that many of her symptoms have gone away, her mood has improved, and she can now go on walks without feeling extreme fatigue. She described the progress as making her feel like herself again.
Full transcript
About Dr Tom Moorcroft

Dr Tom Moorcroft
Official site: www.originsofhealth.com/about/drtomOrigins of Health is a medical clinic specializing in osteopathic and functional medicine to diagnose and treat complex, chronic medical mysteries that conventional medicine often overlooks. They serve patients struggling with Lyme disease, mold toxicity, and chronic fatigue, shifting them from unexplained suffering to a rational, root-cause treatment course. Led by Dr. Tom Moorcroft, the practice utilizes a highly organized, layered approach to help patients regain their health and energy.
- Industry
- Medical Clinic
Topics
- chronic illness
- functional medicine
- lyme disease
- patient story
- telehealth
- recovery
Watch next
How this story was recorded
How was Julia Burnham's testimonial for Dr Tom Moorcroft filmed?
It was filmed remotely through Share One: Dr Tom Moorcroft shared a recording link, Julia Burnham clicked it, answered the interview questions on camera, and the video, transcript, and highlights were generated automatically. You can set up the same flow in a few minutes at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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