Skin Addicts Maui Upgrades to Sturdy Motorized Spa Beds with Affordable Hawaii Shipping

Hi, I'm Nikki Matsuoka. I am from Wailuku, Maui, and my business is called Skin Addicts Maui. I had seen on a fellow esthetician's Instagram that she had gotten the shipment in, and I kind of reached out and was like, "Hey, where did you get that from? I'm very interested in upgrading my bed that I currently have," and figured out it was from Spa Source. And then when I reached out, because shipping is a huge factor for us here in the islands, I got in touch with Rob. And so from there, I was like, "Oh, let's move forward with this." He was really quick at communicating, getting back to me. And then I had asked him a bunch of questions over the course of a few days, and he was very patient with me. I was trying to coordinate buying multiple beds, figuring out the mobility package, figuring out shipping, and he answered everything really quickly, and he was really patient, so that made a huge difference. I haven't heard about Spa Source before. It's kind of a newer name for me personally. So there was a little bit of hesitation, and I also had a lot of hiccups with my last order from a different company, so I was very hesitant to order a new bed from anyone, really. I liked the equipment. I liked all the information provided on the website. It was very clear, very easy to read. It had everything that I needed as far as specification-wise. But it really was his customer service that sold me on it. He was very quick to get back to me. Sometimes with other companies, they take a very long time to get back to you. [laughs] And by that time, I'm very much a person that's like, "Okay, I'm gonna buy it right now, and I'm gonna get it," and if you take a week to get back to me, I'm gonna change my mind, and be like, "You know, actually, I don't wanna do it anymore." The number one value with working with Spa Source for me is the cost of the bed was affordable, the cost of shipping was affordable, and the customer service was great. The main thing that surprised me is that Spa Source was actually shipped to Hawaii. So that was the biggest factor. [laughs] If you're thinking about working with Spa Source, I definitely recommend reaching out with any questions that you have or concerns, and they'll be really quick to get back to you with any answers that they might have to be able to help you, ease some of your nervousness, and guide you through the process. Okay, so here's the bed. I love it. It fits perfectly in the studio. It has all the functions I need as far as how to move the client. It raises, drops, lifts the head, lifts the legs. I don't need any extra bolsters or any extra pillows. It's super comfy, and it is very sturdy.