Skip to main content

Customer stories

Brand Guarde reviews

Brand Guarde helps Amazon brands recover sales by removing unauthorized sellers

Real Human Certified

Verified true human experiences

How these Brand Guarde interviews are verified

Share One guarantees that every testimonial published here is a true representation of a human experience — a real person, a real experience, and the business they are discussing.

  • Every interview is conducted live by a trained Share One producer.
  • We verify the identity of every person interviewed.
  • Each interview describes a real experience with the business.
  • Production costs are paid by the business; we say so plainly.
  • We are transparent about how testimonials are gathered and shared.
Read the full Share One standard →
Recorded interviews
3
Named reviewers
3

3 customers have recorded a first-hand video interview about Brand Guarde, a marketing & creative business. team, hiring or delegation wins was the most commonly volunteered theme, appearing in 2 interviews.

About Brand Guarde

Brand Guarde helps e-commerce brands and Amazon sellers achieve profit margin stability by eliminating unauthorized resellers. According to 3 verified Share.one video interviews, customers praise their monitoring technology and professional enforcement team, citing outcomes like a 95% immediate compliance rate. This systematic approach allowed one user to recover 5-10% of total sales previously lost to gray market competition while enabling increased marketing spend.

Brand Guarde provides brand protection services designed to identify and remove unauthorized sellers on digital marketplaces. Their solution combines monitoring technology with a professional enforcement team to restore brand control and recover lost revenue.

At a glance

Primary Use Case
Removing unauthorized Amazon sellers to protect profit margins.
Reported Result
95% of unauthorized sellers removed immediately upon contact.
Sales Recovery
Recovered 5-10% of total sales lost to unauthorized sellers.
Time to Value
Significant recovery noted within five months of implementation.

Changes customers chose to talk about

Based on 3 open-ended customer interviews. These are themes people mentioned without being asked to rate every possible outcome. If someone did not mention a change, that does not mean it did not happen. Each theme links to a supporting interview.

  • Team & hiring, mentioned in 2 interviews

    “So we really realized we were spending too much money not really utilizing the tools that we needed and needed to go to a more automated support team that could really do the vast majority of monitoring and enforcement.”
    Vicki Tilghman's interview →
  • Better systems, mentioned in 1 interview

    “So we really realized we were spending too much money not really utilizing the tools that we needed and needed to go to a more automated support team that could really do the vast majority of monitoring and enforcement.”
    Vicki Tilghman's interview →
  • Felt supported, mentioned in 1 interview

    “So we really realized we were spending too much money not really utilizing the tools that we needed and needed to go to a more automated support team that could really do the vast majority of monitoring and enforcement.”
    Vicki Tilghman's interview →
  • Mental clarity, mentioned in 1 interview

    “Brand Guarde has allowed me to focus on my business because due to being able to remove the unauthorized sellers, we can maintain our normal profit margin and that allows us budget to do cover operations and marketing…”
    Bowie Martin Jr's interview →
  • Revenue growth, mentioned in 1 interview

    “Blade and rubber sales are up and our profit margin is better.”
    Bowie Martin Jr's interview →

What people worried about first

  • “If there was something that made me hesitant, it would have been the fact that their price was so amazing for all of the things they were telling me they were going to do, it sounded too good to be true. But quite honestly, it was hundreds of thousands of dif…”

    Vicki Tilghman →
  • “It was doing a process we've never done before and not understanding the legal issues. The next challenge was explaining it to our partners in Japan who were reluctant because they weren't sure what ramifications could happen. Joe explained to them that they…”

    Bowie Martin Jr →

Customer stories about Brand Guarde

Who reviewed Brand Guarde

  • Vicki Tilghman · Brand Guarde

    Vicki Tilghman of Amerock reports that Brand Guarde transformed their chaotic multi-channel business by automating MAP monitoring and enforcement. By consolidating three tools into one, Amerock recovered 95% of their time, reduced daily manual labor to a 30-m…

  • Bowie Martin Jr · Brand Guarde

    Bowie Martin Jr. of Brand Guarde reports that implementing their own brand protection services recovered 5-10% of total sales previously lost to unauthorized sellers. By utilizing Brand Guarde’s monitoring technology and professional team, they achieved a 95%…

  • Mark Karlan · Brand Guarde

    Mark Karlan recommends Brand Guarde for their ability to deliver dramatic improvements in Amazon Buy Box ownership and unauthorized reseller management. By implementing their turnkey solution, Karlan’s business successfully policed unauthorized sellers, which…

Questions people ask about Brand Guarde

What is the success rate for removing unauthorized sellers?

Brand Guarde has achieved a 95% immediate compliance rate from unauthorized sellers through their monitoring and enforcement process.

How does Brand Guarde impact a company's bottom line?

Evidence shows that by removing unauthorized sellers, brands can recover between 5% and 10% of total sales and restore profit margins.

How long does it take to see results with Brand Guarde?

Customers have reported seeing significant sales recovery and seller removal results within five months of implementing the service.

Is Brand Guarde's pricing too good to be true?

Vicki Tilghman initially felt hesitant because the price was hundreds of thousands of dollars less than competitors for the same scope of work. However, she found they were true to their word, focusing on efficient solutions rather than overcharging for simple problems.

Answered by Vicki Tilghman →

How does Brand Guarde handle unauthorized sellers?

They curate unauthorized sellers by monitoring marketplaces and searching three pages deep into Google results. Vicki Tilghman noted this 'one umbrella' approach stopped disruptions across all marketplaces where their products were being sold without oversight.

Answered by Vicki Tilghman →

What is the reporting like with Brand Guarde?

Brand Guarde builds custom reporting that allows teams to easily communicate pricing and policy status both internally and externally. This replaced a chaotic system where the team previously juggled three different tools.

Answered by Vicki Tilghman →

What are the legal risks of removing unauthorized Amazon sellers?

Bowie Martin Jr. was initially hesitant due to a lack of understanding regarding legal issues and potential ramifications for international partners. Joe Kovacs at Brand Guarde addressed these concerns by explaining the process and citing successful case studies with other Japanese clients.

Answered by Bowie Martin Jr →

How effective are cease and desist letters for Amazon sellers?

According to Bowie Martin Jr., the response to Brand Guarde's cease and desist communications has been very positive, with approximately 95% of companies immediately removing their products from the marketplace.

Answered by Bowie Martin Jr →

Reviewer profiles

Every account here was recorded on camera by the customer, not written for them.