Recovered 10% Sales Loss and Achieved 95% Unauthorized Seller Removal Rate

Hi, my name is Bowie Martin Jr. I'm shooting this video because five months ago we were losing a tremendous amount of business, maybe 5-10% of our total sales due to unauthorized sellers. After implementing Brand Guarde, my business is healthy again. Blade and rubber sales are up and our profit margin is better. I highly recommend Brand Guarde because of the great staff. They have excellent customer service and strong technology. Before working with Brand Guarde, my business monitoring products and prices, where we would quarterly look at Amazon, the products on Amazon and the prices. What made me trust Brand Guarde was Joe Kovacs. He did a good job explaining the process and what they were all about. We had to work with our vendor from Japan to get the necessary documents and paperwork and then that took a while. Once we did, Brand Guarde moved quickly and Joe introduced me to his team once we reached an agreement, and everything's been wonderful since. There was something that made me hesitant initially. It was doing a process we've never done before and not understanding the legal issues. But Joe explained it to us. Then the next challenge was explaining it to our partners in Japan. They were reluctant because they weren't sure what ramifications could happen. But then Joe explained to them that they have other clients from Japan and they've been very successful. Also, when the cease and desist emails and letters are sent, the response has been very positive. Most, I would say 95% of the companies just immediately take their products off. Brand Guarde is protecting us by removing the unauthorized sellers, primarily from Japan, from Amazon USA. What surprised me the most about Brand Guarde was the team, spearheaded by Christian Lopez, was just as professional as Joe had been in presenting the proposal and showing us the concept. Christian, we meet with him monthly and he gives us a good overview of how it's going. And then his team as well has been very supportive. If we ever have questions, he responds quickly. And also there's a wealth of information on the website which he has shown us. And so a lot of times we can just find the information needed on their website. Brand Guarde has allowed me to focus on my business because due to being able to remove the unauthorized sellers, we can maintain our normal profit margin and that allows us budget to do cover operations and marketing expenses. I would recommend Brand Guarde because they have a great team. I trust the people firstly, and then secondly, the technology. The website is very good.