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Custom Box Agency Helps Author Achieve 33% Social Media Mention Rate and Enhanced Customer Experience

Daniel Den

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Daniel Den reviewed Custom Box Agency after partnering with them to launch the first-ever interactive book box for his business. Den reported a significant boost in organic marketing, noting that one out of every three buyers posted positively about the experience on social media without being asked, effectively breaking through market noise.

At a glance

Primary Use Case
Launching an interactive book box experience for 'Ideas That Influence'
Reported Result
1 out of 3 buyers posted on social media organically
Key Benefit
Increased conversion rates and customer consumption
One out of every three buyers of our box started posting about it on social media in a very positive way.
It's not just another swag box, it's an entire journey, an entire experience and that's the big difference.
I am going to be the first person ever to launch not only a free plus shipping book but a free plus shipping interactive book box experience.

The interview

What problem was your business facing before working with Custom Box Agency?

We were a business all about helping business owners break through the noise. We were selling a lot of courses and had people attending trainings, but with all the competition, we needed to start practicing what we preached even more to break through the noise.

What was the 'big idea' for your project?

I was going to launch my book, 'Ideas That Influence,' just as a book. But sitting in a mastermind with Mark Stern, I decided I was going to be the first person ever to launch not only a free plus shipping book, but a free plus shipping interactive book box experience.

Why did you choose to work with Custom Box Agency specifically?

My values aligned really well with Mark Stern. Both of us were really big on customer experience and understood that it is a great way to differentiate your business, break through the noise, and grow.

What specific results have you seen from your customers?

The response has improved in a really big way. We started to track social media mentions and noticed that one out of every three buyers started posting about it on social media in a very positive way, without us even asking. We've never had a product where that happened before.

What was the main reason you almost didn't start the project?

The number one reason why I almost didn't start working with Custom Box Agency was because of cash flow issues.

How does this approach differ from standard 'swag' boxes?

Mark explained the difference between his types of boxes and how it increases consumption from the customer aspect. It creates an experience; it's not just another swag box, it's an entire journey and an entire experience.

What was the experience like working with the team and their tools?

It was pretty cool because I got introduced to a lot of really cool tools that help facilitate and streamline the process where everything was in a central location. I would receive notifications when things got updated, making it simple to make changes. If we needed to go in depth, we just jumped on a Zoom call.

Frequently asked

What is a common barrier to working with Custom Box Agency?

Daniel Den noted that his primary hesitation was due to cash flow issues. However, he decided to move forward after realizing the potential for the box to double his business results and differentiate his brand in a crowded market.

How does Custom Box Agency improve social media engagement?

By shifting from a standard product to an interactive experience, Den found that 33% of his customers shared their purchase on social media. This high engagement occurred naturally without the company having to ask for mentions.

Is the Custom Box Agency process easy to manage?

Yes, Daniel Den highlighted the use of centralized tools and notifications that streamlined communication. He found it simple to make changes, share new ideas, and resolve complex issues via Zoom calls with the team.

Full transcript

Hey, this is Daniel Den and so I had the great privilege of creating a box with Custom Box Agency for my business. We're a business that's all about helping business owners to break through the noise and we were running into a problem because we were selling a lot of courses and we had a lot of people attending our trainings but it got to the point that with all the competition going on that we also needed to start following and practicing what we preached even more and we needed to break through the noise even more. So we got to the point where we had this big idea and this big project and I was going to launch this book right here ideas that influence just as a book but were the do things differently guys so at one point, when I was sitting in a mastermind with Mark Stern in Mexico, I was sitting next to Mark Stern, I was sitting next to Ashley and Josh Vladimir and we were talking about the age of experience and differentiating our products and services and this was right around the time when my book was almost ready to get launched and then I was sitting there and I said, I am going to be the first person ever to launch not only a free plus shipping book but a free plus shipping interactive book box experience, it's going to be the absolute first one on the market and I turn to the Vladimirs and Mark and they ask me the question they say, if you do this do you think it's going to double your results? And I said yes, I think it will and then they said, then you have to do it and I am so glad I did because I've put this book out there as an interactive book box experience with the help of Custom Box Agency and it is a book and an experience and a program that absolutely breaks through the noise. I highly recommend Custom Box Agency. I wanted to start working with Custom Box Agency because my values aligned really well with Mark Stern. Both of us were really big on customer experience. We both understand that through customer experience, it's a great way to differentiate your business and break through the noise and grow your business so the response for my customers has improved in a really big way since working with Custom Box Agency Box. One of the biggest ways, one of the most exciting ways is we actually started to track how many mentions we got on social media once we started getting our boxes out and what we noticed was out of the first buyers, one out of every three buyers of our box started posting about it on social media in a very positive way and this was without us even asking about it and this was just so exciting because we've never had a product or service that we put out there where one out of every three buyers started posting about us on social media. The number one reason why I almost didn't start working with Custom Box Agency was because of cash flow issues. I knew Custom Box Agency was perfect for me when I went to another event with Mark Stern, we were hanging out it was at a Russell Brunson event in Idaho and we were hanging out and Mark, he brings out one of these boxes. My first thought is customer experience, age of experience and so I go over and I'm like what's this box all about? This is amazing, this is great. He starts to explain the difference between his types of boxes and how it increases consumption from the customer aspect, it creates an experience and it's not just another swag box, it's much more than a swag box, it's an entire journey, an entire experience and that's the big difference and he started talking about also how this helps increase conversion rates and I said, that is what I'm looking for. Custom Box Agency is the absolute best at really understanding that in 2024, it really is all about the experience because we all have access to enough information and enough products and enough services but what we all still crave in 2024 is an amazing experience. My experience with working with the Custom Box Agency team was pretty cool because I got introduced to a lot of really cool tools that help facilitate and streamline the process where there was everything in a central location back and forth and I would receive notifications when things got updated and it made it really simple to make changes and give new ideas. Also, if there was ever an issue that needed for us to speak about and go more in depth about we just simply jumped on a Zoom call and hashed it out. If you're sitting on the fence about Custom Box Agency, ask yourself this simple question, if working with Custom Box Agency is going to double my results, if the answer is yes, you gotta go for it. Custom Box Agency is the bomb much better than anything that would be delivered by your mom, if you have some time to check it out this is definitely the spot for where everything is going to be all about.

About Custom Box Agency

Custom Box Agency specializes in creating interactive box experiences that go beyond traditional packaging to drive customer engagement and consumption. They help business owners and authors differentiate their brands by turning products into immersive journeys. By focusing on the 'age of experience,' they enable clients to increase conversion rates and generate organic social media buzz.

Industry
Marketing and Experience Design

Topics

  • interactive packaging
  • author
  • social media mentions
  • custom box design
  • customer experience

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How this story was recorded

How was Daniel Den's testimonial for Custom Box Agency filmed?

It was filmed remotely through Share One: Custom Box Agency shared a recording link, Daniel Den clicked it, answered the interview questions on camera, and the video, transcript, and highlights were generated automatically. You can set up the same flow in a few minutes at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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