Customer stories
GeneMetrics reviews
GeneMetrics provides customizable genetic testing and science-based reporting for precision medicine practitioners

Verified true human experiences
How these GeneMetrics interviews are verified
Share One guarantees that every testimonial published here is a true representation of a human experience — a real person, a real experience, and the business they are discussing.
- Every interview is conducted live by a trained Share One producer.
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- Recorded interviews
- 3
- Recorded between
- 2024 – 2025
- Named reviewers
- 3
- Topics covered
- 5
3 customers have recorded a first-hand video interview about GeneMetrics, a other business. 2 of them (67%) described feeling heard and supported by the provider in their own words. Interviews were recorded between 2024 and 2025.
About GeneMetrics
GeneMetrics helps medical practitioners and health institutes achieve precision medicine through tailored genetic reporting. According to 3 verified Share.one video interviews, customers praise their unparalleled customizability and expert R&D access, citing outcomes like increased client engagement and satisfaction. Users highlight the platform's ability to deliver actionable nutrition insights and lifestyle recommendations based on peer-reviewed SNPs rather than speculative data, all at a superior price point.
GeneMetrics offers a platform for customizable genetic testing and reporting designed for precision medicine providers. The company focuses on delivering science-backed data and actionable health insights to improve patient understanding and clinical outcomes.
At a glance
- Primary Use Case
- Tailoring genetic tests and reports to individual patient needs
- Key Advantage
- Direct access to major decision-makers and R&D experts
- Key Differentiator
- Focus on SNPs with relevant peer-reviewed data
- Reported Result
- Improved client satisfaction and engagement
What customers say changed
Counted across 3 recorded GeneMetrics interviews. Each figure links to the interview it came from.
2 of 3 described felt supported
“We are able to offer useful, actionable testing that is priced much better than what's available elsewhere.”
Dr. Adam Friedlander's interview →1 of 3 described more clients
“And as new SNPs come out, as new genetic reporting comes out and new science and research around genetics, they're constantly integrating it and coming up with new reports and new data points that we can use to contin…”
Dr. Tracy Gapin's interview →1 of 3 described team & hiring
“I have a team and it was very important for me, when we first started using GeneMetrics, that it was easy for my team to be able to use and not need me to support them in that.”
Dr. Tracy Gapin's interview →
What people worried about first
“And we can customize each individual test for each individual patient without the need to make it astronomically expensive.”
Dr. Adam Friedlander →
Research about GeneMetrics
Aggregated counts of outcomes and timeframes described in these recorded interviews.
- Topic researchHealth Coaching49 recorded interviews analysed
- Topic researchPersonalized Nutrition28 recorded interviews analysed
- Topic researchBiotechnology24 recorded interviews analysed
- Topic researchGenetic Testing17 recorded interviews analysed
- Topic researchDna Testing13 recorded interviews analysed
Customer stories about GeneMetrics
Who reviewed GeneMetrics
- Dr. Adam Friedlander · GeneMetrics
Dr. Adam Friedlander of Buoyant chose GeneMetrics for its unparalleled customizability and expert R&D team. By utilizing their platform, he successfully delivered precision medicine through tailored genetic reports that update with the latest science. He high…
- Dr. Tracy Gapin · GeneMetrics
Dr. Tracy Gapin of the Gapin Institute uses GeneMetrics to provide science-based lifestyle recommendations rather than guessing. By integrating their user-friendly genetic reports, the institute has improved client satisfaction, engagement, and understanding…
- Cesar Aguilar · GeneMetrics
Cesar Aguilar of Unbound uses GeneMetrics to provide high-ticket coaching clients with surgeon-like health insights. By utilizing their robust DNA reporting, Aguilar reduced results turnaround time from eight weeks to just two or three weeks, validating a dec…
Questions people ask about GeneMetrics
How does GeneMetrics support precision medicine?
GeneMetrics enables practitioners to deliver personalized health plans by providing customizable genetic reports that update with the latest science and actionable nutrition insights.
What makes GeneMetrics reporting different from competitors?
The platform prioritizes science-based reporting, focusing on SNPs with relevant peer-reviewed data to avoid speculative results and ensure data-backed lifestyle recommendations.
What are the reported benefits for medical institutes?
Institutes report increased client satisfaction, better patient understanding of health plans, and a user-friendly experience for staff members.
How does GeneMetrics compare on pricing and support?
Customers cite a superior price point for popular testing and benefit from direct access to the company's expert R&D team for platform customization.
How does GeneMetrics handle updates in genetic science?
According to Dr. Adam Friedlander, GeneMetrics stays a step ahead of new data and trends. Any report generated is continually updated with the latest science, ensuring deliverables change as the research evolves.
Answered by Dr. Adam Friedlander →Can doctors customize the insights in GeneMetrics reports?
Yes, Dr. Friedlander notes that he can make edits directly in the report to add his own counseling style. These edits can be set to be patient-specific or persist across all reports for a particular SNP.
Answered by Dr. Adam Friedlander →What is the customer support experience like at GeneMetrics?
Dr. Friedlander found the responsiveness incredible, stating that unlike other vendors who shunt users to low-level staff, GeneMetrics allows him to be on a meeting with major decision-makers almost immediately.
Answered by Dr. Adam Friedlander →Is GeneMetrics reporting easy for patients to understand?
Yes, Dr. Tracy Gapin highlights that the reports are 'beautiful' and designed to help clients understand complex data without feeling overwhelmed. The portal is specifically built to be user-friendly for both the practitioner and the consumer.
Answered by Dr. Tracy Gapin →How does GeneMetrics compare to other genetic testing companies?
Dr. Gapin notes that many other companies sell reports not based on real data, which he characterizes as 'garbage.' He chose GeneMetrics because they are 'obsessed with the actual science' and only include SNPs with supported utility.
Answered by Dr. Tracy Gapin →Topics covered in GeneMetrics interviews
Reviewer profiles
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Every account here was recorded on camera by the customer, not written for them.