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Customer story · GeneMetrics

Dr. Adam Friedlander Delivers Precision Medicine Through Customizable Genetic Testing and Reporting

Dr. Adam Friedlander · Recorded 3/24/2025

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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Dr. Adam Friedlander of Buoyant chose GeneMetrics for its unparalleled customizability and expert R&D team. By utilizing their platform, he successfully delivered precision medicine through tailored genetic reports that update with the latest science. He highlights that GeneMetrics offers the most popular, actionable testing for his patients at a superior price point.

At a glance

Primary Use Case
Tailoring genetic tests and reports to individual patient needs
Reported Result
Most popular testing offering with superior pricing and customizability
Key Advantage
Direct access to major decision-makers and R&D experts
The type of practice that we have really demanded that we have a genetic solution that let us tailor every test and every report to exactly what each individual patient needed.
With GeneMetrics I can make a phone call and be on a meeting with one of the major decision-makers, essentially, right away.
All of the types of testing that we sell to patients, this has been by far the most popular.

The interview

Why did you choose GeneMetrics over other genetic testing companies?

I chose GeneMetrics primarily for their customizability and the fact that they have such a great R&D team behind the scenes. Most other companies were one-size-fits-all, offering either not enough or way too much, whereas our practice demanded a solution that let us tailor every test and report to exactly what each individual patient needed.

What specific benefits have you experienced working with them?

Anytime a new paper comes out or there's new science, data, or even a new trend, GeneMetrics usually is a step ahead of that. I know that any report I generate is going to be continually updated with the latest science and that if something changes, our deliverables change with that.

What has surprised you most about the partnership?

What surprised me most has been how easy it is to work with them. With other vendors, I'm often shunted to someone with no decision-making capability. With GeneMetrics, I can make a phone call and be on a meeting with one of the major decision-makers essentially right away. That level of connection and responsiveness has been incredible.

How has GeneMetrics impacted your quality of care?

GeneMetrics has really helped me improve the quality of care we can deliver by giving us the type of data we need to deliver real precision medicine. The customizability and depth of knowledge we get from a GeneMetrics report and their testing is unparalleled.

Can you describe a unique customization feature you use?

If there's something in a report I want to elaborate on or put my own special twist on for counseling, I can make the edit right there in the report. I can choose if I want something to be patient-specific or persist through all of my reports for a particular SNP, which is something I can't do with other platforms.

How do patients respond to these tests compared to other offerings?

Out of all the types of testing that we sell to patients, this has been by far the most popular. We are able to offer useful, actionable testing that is priced much better than what's available elsewhere, without it being astronomically expensive.

What would you say to someone on the fence about GeneMetrics?

I can confidently say that GeneMetrics is the best offering currently available. I was involved in several other startups prior to my current company and had experience with a variety of other genetic testing companies. There's just absolutely no other company that compares to GeneMetrics today.

Frequently asked

How does GeneMetrics handle updates in genetic science?

According to Dr. Adam Friedlander, GeneMetrics stays a step ahead of new data and trends. Any report generated is continually updated with the latest science, ensuring deliverables change as the research evolves.

Can doctors customize the insights in GeneMetrics reports?

Yes, Dr. Friedlander notes that he can make edits directly in the report to add his own counseling style. These edits can be set to be patient-specific or persist across all reports for a particular SNP.

What is the customer support experience like at GeneMetrics?

Dr. Friedlander found the responsiveness incredible, stating that unlike other vendors who shunt users to low-level staff, GeneMetrics allows him to be on a meeting with major decision-makers almost immediately.

Full transcript

So, out of all the genetic testing companies we considered, I chose GeneMetrics primarily for their customizability and also the fact that they have such a great R&D team behind the scenes. Most of the other companies we looked at were very one-size-fits-all, either offering not enough or way too much for most people. And the type of practice that we have really demanded that we have a genetic solution that let us tailor every test and every report to exactly what each individual patient needed. And with GeneMetrics we can do that. My name is Dr. Adam Friedlander and I am the physician/owner of Buoyant, which is a healthcare company in Atlanta. Georgia. A benefit I've experienced as a result of working with GeneMetrics is that anytime a new paper comes out or there's new science, new data or even a new trend, GeneMetrics usually is a step ahead of that. Also I know that any report I generate is going to be continually updated with the latest science and that if something changes our deliverables change with that. What surprised me the most about GeneMetrics has just been how easy it is to work with them. We work with a lot of vendors where after the initial sales call, if any issue comes up, I'm shunted to some person with really no decision-making capability or really the ability to help me with what I need help with. And with GeneMetrics I can make a phone call and be on a meeting with one of the major decision- makers, essentially, right away. And that level of connection and responsiveness has been incredible. GeneMetrics has really helped me improve the quality of care we can deliver by giving us the type of data we need to deliver real precision medicine. Genetics are critically important to the direction healthcare is taking in the new millennium, and the customizability, depth of knowledge that we can get from a GeneMetrics report and from their testing is unparalleled. A unique customization feature for my practice has been that, if there's something in a report that I want to elaborate on or put my own special twist in the way that I like to counsel patients or provide genetic insights, I can make the edit right there in the report and I don't have to do it every single time. I can choose if I want something to be patient-specific or persist through all of my reports to anyone getting that particular piece of information about a particular SNP. And that's something that I can't do with other platforms. So, all of the types of testing that we sell to patients, this has been by far the most popular. We are able to offer useful, actionable testing that is priced much better than what's available elsewhere. And we can customize each individual test for each individual patient without the need to make it astronomically expensive. If you're on the fence about which genetic testing company to choose, I can confidently say that GeneMetrics is the best offering currently available. I was involved in several other startups prior to my current company and had experience with a variety of other genetic testing companies. There's just absolutely no other company that compares to GeneMetrics today.

About GeneMetrics

GeneMetrics is a genetic testing company that provides highly customizable testing and reporting solutions for healthcare providers. They serve practitioners looking to deliver precision medicine by offering actionable data backed by a dedicated R&D team. Their platform enables clinicians to tailor genetic insights to individual patient needs while ensuring reports stay current with the latest scientific research.

Industry
Genetic Testing and Biotechnology

Topics

  • genetic testing
  • precision medicine
  • healthcare provider
  • custom reporting
  • r&d
  • patient care

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How this story was recorded

Who recorded this video testimonial for GeneMetrics?

Dr. Adam Friedlander recorded it themselves — no film crew, no studio. GeneMetrics sent a single Share One link, and the story was captured straight from Dr. Adam Friedlander's own phone or laptop browser. Any business can collect the same kind of first-person video at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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