Customer story · GeneMetrics
Dr. Adam Friedlander Delivers Precision Medicine Through Customizable Genetic Testing and Reporting
Dr. Adam Friedlander · Recorded 3/24/2025
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Dr. Adam Friedlander of Buoyant chose GeneMetrics for its unparalleled customizability and expert R&D team. By utilizing their platform, he successfully delivered precision medicine through tailored genetic reports that update with the latest science. He highlights that GeneMetrics offers the most popular, actionable testing for his patients at a superior price point.
At a glance
- Primary Use Case
- Tailoring genetic tests and reports to individual patient needs
- Reported Result
- Most popular testing offering with superior pricing and customizability
- Key Advantage
- Direct access to major decision-makers and R&D experts
“The type of practice that we have really demanded that we have a genetic solution that let us tailor every test and every report to exactly what each individual patient needed.”
“With GeneMetrics I can make a phone call and be on a meeting with one of the major decision-makers, essentially, right away.”
“All of the types of testing that we sell to patients, this has been by far the most popular.”
The interview
Why did you choose GeneMetrics over other genetic testing companies?
I chose GeneMetrics primarily for their customizability and the fact that they have such a great R&D team behind the scenes. Most other companies were one-size-fits-all, offering either not enough or way too much, whereas our practice demanded a solution that let us tailor every test and report to exactly what each individual patient needed.
What specific benefits have you experienced working with them?
Anytime a new paper comes out or there's new science, data, or even a new trend, GeneMetrics usually is a step ahead of that. I know that any report I generate is going to be continually updated with the latest science and that if something changes, our deliverables change with that.
What has surprised you most about the partnership?
What surprised me most has been how easy it is to work with them. With other vendors, I'm often shunted to someone with no decision-making capability. With GeneMetrics, I can make a phone call and be on a meeting with one of the major decision-makers essentially right away. That level of connection and responsiveness has been incredible.
How has GeneMetrics impacted your quality of care?
GeneMetrics has really helped me improve the quality of care we can deliver by giving us the type of data we need to deliver real precision medicine. The customizability and depth of knowledge we get from a GeneMetrics report and their testing is unparalleled.
Can you describe a unique customization feature you use?
If there's something in a report I want to elaborate on or put my own special twist on for counseling, I can make the edit right there in the report. I can choose if I want something to be patient-specific or persist through all of my reports for a particular SNP, which is something I can't do with other platforms.
How do patients respond to these tests compared to other offerings?
Out of all the types of testing that we sell to patients, this has been by far the most popular. We are able to offer useful, actionable testing that is priced much better than what's available elsewhere, without it being astronomically expensive.
What would you say to someone on the fence about GeneMetrics?
I can confidently say that GeneMetrics is the best offering currently available. I was involved in several other startups prior to my current company and had experience with a variety of other genetic testing companies. There's just absolutely no other company that compares to GeneMetrics today.
Frequently asked
How does GeneMetrics handle updates in genetic science?
According to Dr. Adam Friedlander, GeneMetrics stays a step ahead of new data and trends. Any report generated is continually updated with the latest science, ensuring deliverables change as the research evolves.
Can doctors customize the insights in GeneMetrics reports?
Yes, Dr. Friedlander notes that he can make edits directly in the report to add his own counseling style. These edits can be set to be patient-specific or persist across all reports for a particular SNP.
What is the customer support experience like at GeneMetrics?
Dr. Friedlander found the responsiveness incredible, stating that unlike other vendors who shunt users to low-level staff, GeneMetrics allows him to be on a meeting with major decision-makers almost immediately.
Full transcript
About GeneMetrics
GeneMetrics
Official site: www.genemetrics.comGeneMetrics is a genetic testing company that provides highly customizable testing and reporting solutions for healthcare providers. They serve practitioners looking to deliver precision medicine by offering actionable data backed by a dedicated R&D team. Their platform enables clinicians to tailor genetic insights to individual patient needs while ensuring reports stay current with the latest scientific research.
- Industry
- Genetic Testing and Biotechnology
Topics
- genetic testing
- precision medicine
- healthcare provider
- custom reporting
- r&d
- patient care
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How this story was recorded
Who recorded this video testimonial for GeneMetrics?
Dr. Adam Friedlander recorded it themselves — no film crew, no studio. GeneMetrics sent a single Share One link, and the story was captured straight from Dr. Adam Friedlander's own phone or laptop browser. Any business can collect the same kind of first-person video at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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