Scaling Nationwide With Safeguarded Supply Chains and Enhanced Medical Compliance

Katie Gilbert (00:00) overall experience with infusive is phenomenal. absolutely adore the team behind them. They have earned our I respect them so much. I see how hard they work. They care so much about their clients. They care so much about the industry. Hi, I'm Katie Gilbert and I am the founder, CEO and franchisor of Hydrate IV Bar, located here in Denver, Colorado. at Hydrate IV Bar, we began franchising in 2020 and have grown rapidly since. That was the perfect time for us to find a partner like Infusive to really help us grow and scale, not only with systems and technology, but most importantly, safety and compliance. They have been a strategic and such an important partner to us to really help kind of across the board. With any new technology in the system, there's always a little bit of resistance teammates, it's just change and learning something new. so luckily with Infusive, not only is it an amazing technology platform, but there are incredible people behind the scenes to really hold our hand and help and make it so personable. And so that has been one of the biggest differentiators between other technologies and partners that we work with is truly how personable and amazing the whole team is behind Infusive and how helpful they are. what surprised me the most about working with Infusive is truly how much they care about our team and our day to day. They really go above and beyond. just really grateful that they have, you know, plan A, B, C, D. They've thought of it. They have a really strong team to support us and can cover us seven days a week. It's hard to list the number one benefit of working with Infusive because there are so many But really, as a founder CEO with multiple locations nationwide, being able to sleep at night, that safety and compliance is top of mind for everyone. It doesn't matter how hard we work on marketing or admin or just what we do in the spas if the safety and compliance isn't there. So having a partner like them that have extra eyes on everything that we're doing our medical protocols, vetting the pharmacies and the vendors that we're working with to be sure that what we're administering is safe and compliant. tangible improvements that we have noticed ⁓ since working with Hydrate IV Bar and Infusive is really the control on the supply chain. My work-life balance has switched. I'm not now in the weeds keeping track of our supply chain and what is being on backorder or what is being discontinued. is hugely beneficial and really helps me lead and focus on other areas. this most recent hurricane that hit the Carolinas. In my 10 years of business with HydroDig V-Bar, this has maybe been our third or fourth big natural disaster that's really impacted our supply chain. And years prior to working with Infusive, we were scrambling, trying to hold onto inventory, trying to secure our And this was the first time that we really didn't skip a you are on the fence about working with a partner like Infusive, whether it's... you know, the price or the technology, do we really need this? I really would just encourage you to do it. The manpower, the time, the energy, the stress, there's so many components that are under their umbrella that they can help you with as a founder, owner, clinician, the scalability of having a partner like this is immense and they can really help you get to that next level.