Customer story · SPA SOURCE LLC
Dr. Laura Burns Optimizes Clinic Space with Versatile Electronic Exam Tables
Laura Burns · Recorded 6/4/2026
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- Share One · June 4, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Dr. Laura Burns of IB Ocean Therapy chose Spa Source for its versatile, electronic exam tables that transition from a compact chair to a full Trendelenburg-capable table. She highlights the reasonable pricing, high-quality accessories, and excellent customer service communication during shipping to Hawaii as key factors in her positive experience.
At a glance
- Primary Use Case
- Space-saving electronic exam table for medical aesthetics and procedures
- Reported Result
- Versatile layout optimization with high-end aesthetic appeal
- Shipping Experience
- Great communication and proactive updates for Hawaii delivery
“The pricing was very reasonable compared to some other companies out there. So I was happy with that.”
“The customer service was great. Keeping in contact, just letting me know where we're at with the shipment, what's going on.”
“It's not just a chair to me, 'cause it fully extends down into a full exam table as well.”
The interview
Who are you and what is your practice?
My name is Dr. Laura Burns and I am with IB Ocean Therapy and we are located in Honolulu, Hawaii.
What specific requirements did you have for your exam table?
I don't need my exam table out at all times, so I needed it to be able to fold up into a chair so it doesn't eat up as much space. And then when I do need it to lay down flat for procedures or exams, then I can fold it out. I wanted it to be electronic, where I can move it around and easily move it.
Why did you choose Spa Source over other providers?
My nurse practitioner that works for me that does medical aesthetics has a Spa Source chair and absolutely loves it. I saw the reviews, very great reviews on it. But the best thing is word of mouth when other practitioners are using these and saying it's fantastic. That and I love the color, the accessories that came with it, the little slip covers, and all of the additions.
How did you find the pricing and shipping process?
The pricing was very reasonable compared to some other companies out there. I'm kind of used to the fact that everything takes forever to ship to Hawaii; I wasn't too set back on the shipping costs. The customer service was great, keeping in contact and letting me know where we're at with the shipment.
What advice would you give to others considering Spa Source?
Do your due diligence, look at your reviews, reach out to a sales representative, and learn about the product. Learn about all the accessories that come with the different chairs. I picked one that worked very well with my space and layout. There was a large selection to choose from, different colors, different accessories, and different models.
What are the functional capabilities of the chair you selected?
It's not just a chair to me, 'cause it fully extends down into a full exam table as well. So if I need to make them hang upside down like Batman and Trendelenburg, I'm like, 'Woo!'
Frequently asked
How does Spa Source handle shipping to remote locations like Hawaii?
Dr. Laura Burns noted that while shipping to Hawaii typically takes time, Spa Source provided great customer service by keeping in constant contact and providing regular updates on the shipment's status.
Are Spa Source chairs suitable for small clinical spaces?
Yes, Dr. Burns specifically chose a model that worked well with her space and layout, noting that the ability to fold the table into a chair prevented it from eating up too much room when not in use.
What is the build quality and aesthetic of Spa Source equipment?
Dr. Burns described the equipment as 'handsome' and was particularly impressed by the color options and the quality of included accessories like slip covers.
Full transcript
About SPA SOURCE LLC

SPA SOURCE LLC
Official site: www.SpaSource.comSpa Source LLC is a leading professional wholesale provider of high-quality spa equipment, medical exam chairs, and procedure tables. They serve medical professionals, dermatologists, and aesthetic clinicians by offering advanced motorized systems and ADA-compliant designs. Their products help practitioners like Dr. Laura Burns upgrade to durable, comfortable, and versatile clinical environments.
- Industry
- Medical Spa Equipment
Topics
- medical aesthetics
- space optimization
- practitioner
- electronic furniture
- equipment upgrade
- clinical environment
Watch next
How this story was recorded
How was Laura Burns's testimonial for SPA SOURCE LLC filmed?
It was filmed remotely through Share One: SPA SOURCE LLC shared a recording link, Laura Burns clicked it, answered the interview questions on camera, and the video, transcript, and highlights were generated automatically. You can set up the same flow in a few minutes at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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