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Customer story · Now Health

Avoiding Knee Replacement and Achieving Better Health Through Root-Cause Functional Medicine

Terry Snyder

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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Terry Snyder reports that working with Now Health resulted in her being "far healthier" today than when she started, despite being older. Most significantly, through the clinic's integrative efforts and partnership with a physical therapist, she successfully avoided a planned knee replacement surgery while benefiting from a subscription-based model that prioritizes longevity.

At a glance

Primary Use Case
Transitioning from traditional insurance to a root-cause subscription model for longevity and chronic pain.
Reported Result
Avoided knee replacement surgery and achieved better overall health than in previous years.
Time to Value
Not stated
I'm older today, much older today than when I started seeing her but I'm far healthier, so that's been a really nice surprise.
I really thought I was headed to knee replacement and through her efforts and the efforts of a really, really good physical therapist that she works with I'm avoiding it.
She's an MD so when she has to throw hard guns at something she will but she really is your partner in health.

The interview

Who are you and what is your background?

I'm Terry Snyder. I live in Alaska and I am currently retired. I was just a normal Alaskan; I think by and large it's a unique place to live so you have to be ready for just about any kind of weather.

How has your life improved since working with Now Health?

I definitely think my life has improved since I started working with Jill and Now Health. I'm much more focused on my health and I think it's helped my longevity.

Did you have any hesitations before joining the practice?

The number one reason I didn't almost join—I waited a little bit—was that I was a current patient at Dr. Valerius before she went to this model of health and I just needed to learn more about it. It was unique to Alaska. I have really good coverage for insurance so switching over to a subscription base, I had some questions about it. I wondered if it would turn into something where only people like me that can afford it could do it.

What surprised you most about the transition to Now Health?

What surprised me the most about Now Health is how seamless the transition was. She has always had a very steady staff who are kind and understanding. It's just a first class operation which actually happens to be about two blocks from me, so I can walk there.

What makes their approach to medicine unique?

Her focus on not just treating a symptom but finding out why you have that symptom? I think is unique to doctors and I was all for that. It's a very non-invasive way of medicine and I think it really does make a difference on how healthy you are.

What is the primary benefit you have received?

The number one benefit I've received is the simplicity of it, but at the same time just the focus on without judgment, which I think is really important with doctors. The thing I thought I was buying was a membership and access to her, but what I really got was a much fuller picture on how she could help me with my health and areas I hadn't thought about.

Can you share a specific health win you've experienced?

I'm older today, much older today than when I started seeing her, but I'm far healthier, so that's been a really nice surprise. She helped me through—I really thought I was headed to knee replacement—and through her efforts and the efforts of a really, really good physical therapist that she works with, I'm avoiding it. So that to me, that's a huge win.

What would you say to someone considering joining Now Health?

If you're sitting on the fence, my recommendation to you is jump over the fence. I think it's a health model that everybody will benefit from. It'll save you time, and in the long run it'll save you money because I know that she is very conscious about not ordering extra tests and extra hoops to go through. You'll be very pleased at the rapid response time.

Frequently asked

Is a subscription-based medical model worth it if I have good insurance?

Terry Snyder initially questioned the subscription model because she already had excellent insurance coverage. However, after seeing the focus on root-cause healing rather than just symptom management, she found it to be a 'first class operation' that ultimately saves time and money.

Can functional medicine help avoid surgery like a knee replacement?

Yes, according to Terry Snyder, the efforts of Dr. Valerius at Now Health and a recommended physical therapist allowed her to avoid a knee replacement she previously thought was inevitable.

What is the communication like at Now Health?

Terry Snyder highlights the 'rapid response time' and the lack of frustration compared to normal doctor offices, noting that the staff is steady, kind, and understanding.

Full transcript

Now Health is the best of the world in caring for the patient and making them feel important, each and every one of them. Hi, I'm Terry Snyder. I live in Alaska and I am currently retired. I was just a normal Alaskan, I think by and large it's a unique place to live so you have to be ready for just about any kind of weather but I definitely think my life has improved since I started working with Jill and Now Health, I'm much more focused on my health and I think it's helped my longevity. The number one reason I didn't almost join, I waited a little bit before I was a current patient at Dr. Valerius before she went to this model of health and I just needed to learn more about it, It was unique to Alaska. I have really good coverage for insurance so switching over to a subscription base I had some questions about it, I wondered if it would turn into something where only people like me that can afford it could do it but after talking to her and her staff and I already knew she was an amazing doctor I decided to give it a try and I never looked back, I'm very happy with it and so like it's definitely a good thing that I did for myself. What surprised me the most about Now Health is how seamless the transition was. She has always had a very steady staff who are kind and understanding. It's just a first class operation which actually happens to be about two blocks from me, so I can walk there. But her focus on not just treating a symptom but finding out how why you have that symptom? I think is unique to doctors and I was all for that and it's a very non invasive way of medicine and think it really does make a difference on how healthy you are. The number one benefit I've received as a result of my current arrangement with Now Health is the simplicity of it but at the same time just the focus on without judgment which I think is really important with doctors of concentrating on good health and how to improve it so that I understand it and then I benefit from it. it. The thing I thought I was buying was a membership and access to her but what I really got was a much fuller picture on how she could help me with my health and areas I hadn't thought about. I'm older today, much older today than when I started seeing her but I'm far healthier, so that's been a really nice surprise. She helped me through, I really thought I was headed to knee replacement and through her efforts and the efforts of a really, really good physical therapist that she works with I'm avoiding it. So that to me, that's a huge win. If you're sitting on the fence my recommendation to you is jump over the fence. I think it's a new, it's a health model that only everybody will benefit from. It'll save you time, and in the long run it'll save you money because I know that she is very conscious about not ordering extra tests and extra hoops to go through. You'll be very pleased at the rapid response time. I think if you put all those things together as far as time and the lack of frustration of the normal what normally calling a doctor and trying to get them to get back to you and filling prescriptions and all of that. This is just really the best of both worlds. I mean, she's an MD so when she has to throw hard guns at something she will but she really is your partner in health and so I say climb that fence, jump that fence and go for

About Now Health

Now Health is a functional medicine clinic in Alaska that provides personalized, patient-centered care focused on addressing the root causes of health issues. Serving individuals in Palmer, Wasilla, and Anchorage, they combine integrative medicine and lifestyle changes to help patients move beyond symptom management. As Terry Snyder's experience shows, the practice helps patients achieve lasting wellness and avoid invasive procedures through a dedicated partnership with an MD.

Industry
Health Insurance

Topics

  • functional medicine
  • chronic pain
  • longevity
  • alaska
  • subscription healthcare
  • patient experience

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How this story was recorded

Was Terry Snyder paid or coached to say this about Now Health?

No. Share One records unedited answers to a fixed set of questions, so what Terry Snyder says is what Terry Snyder said. That's the point of video: you can judge the tone yourself. Businesses collect these honest stories at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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