ShareOne ReviewsCustomer stories
Paperless Pipeline reviews
Paperless Pipeline helps real estate brokerages scale through centralized transaction and document management
- Recorded interviews
- 2
- Recorded between
- 2024
- Named reviewers
- 2
2 customers have recorded a first-hand video interview about Paperless Pipeline, a real estate & property business. 2 of them (100%) described clearer systems and processes in their own words. Interviews were recorded in 2024.
About Paperless Pipeline
Paperless Pipeline helps real estate brokers and COOs achieve scalable growth and operational oversight. According to 2 verified Share.one video interviews, customers praise their centralized document and checklist system, citing outcomes like immense time savings and the ability to monitor files from initial agreement through escrow.
Paperless Pipeline provides a centralized platform for managing real estate transactions, checklists, and potential deals. The software is used by national agent networks and managing brokers to streamline workflows and maintain a pulse on brokerage activity.
At a glance
- Industry
- Real Estate Software
- Primary Use Case
- Centralizing documents and tracking transactions from agreement to escrow
- Reported Result
- Eliminated growth bottlenecks and achieved immense time savings
- Time to Value
- Implemented four weeks prior to company opening
- Target Audience
- Managing brokers and COOs of national agent networks
What customers say changed
Counted across 2 recorded Paperless Pipeline interviews. Each figure links to the interview it came from.
2 of 2 described better systems
“I did like one of the other systems that we were using but the more that our brokerage began to grow we just didn't have the systems that were flexible enough to meet the criteria that we had as far as that growth.”
Wana Crouch's interview →1 of 2 described mobility
“I did like one of the other systems that we were using but the more that our brokerage began to grow we just didn't have the systems that were flexible enough to meet the criteria that we had as far as that growth.”
Wana Crouch's interview →1 of 2 described team & hiring
“With my transaction coordinators and with our team members and then with our more independent agents, it has given everybody the flexibility to really operate their business and keep up with their documents and with t…”
Wana Crouch's interview →1 of 2 described felt supported
“I call them all the time they always answer, I email them they get back to me, they're very efficient in their process to assist me so I haven't really had any trouble with Paperless because they have such a great sup…”
John Barry's interview →
What people worried about first
“You know everything you look at these days in the brokerage is how to save a few dollars here and there so to have cost-effectiveness and have an efficient system with customer service was kind of a no-brainer.”
John Barry →
Customer stories about Paperless Pipeline
WatchAchieving Scalable Growth and Centralized Document Management for a National Agent NetworkWana Crouch, COO for a National Agent Network, found that Paperless Pipeline provided the scalable infrastructure necessary to overcome growth plateaus. By centralizing documents and checklists in one location, the system enabled her team to transition from c…Wana Crouch · Paperless Pipeline
WatchManaging Broker Saves Immense Time Tracking Real Estate Transactions and Potential DealsJohn Barry, managing broker for Diamondback Real Estate, uses Paperless Pipeline to manage transactions and track potential deals. He reports that the software has helped him save immense time and keep a better pulse on his brokerage by allowing him to monito…John Barry · Paperless PipelineWho reviewed Paperless Pipeline
- Wana Crouch · Paperless Pipeline
Wana Crouch, COO for a National Agent Network, found that Paperless Pipeline provided the scalable infrastructure necessary to overcome growth plateaus. By centralizing documents and checklists in one location, the system enabled her team to transition from c…
- John Barry · Paperless Pipeline
John Barry, managing broker for Diamondback Real Estate, uses Paperless Pipeline to manage transactions and track potential deals. He reports that the software has helped him save immense time and keep a better pulse on his brokerage by allowing him to monito…
Questions people ask about Paperless Pipeline
How does Paperless Pipeline support brokerage growth?
It provides a scalable infrastructure that centralizes documents and checklists, helping teams overcome growth plateaus and transition from fragmented processes to streamlined workflows.
What stages of a real estate deal can be tracked?
The software allows brokers to monitor files starting from the buyer-broker agreement stage all the way through escrow.
What are the main benefits for managing brokers?
Brokers report saving immense time and gaining a better pulse on their brokerage by tracking both active transactions and potential deals in one location.
Is the interface easy for agents to use?
Yes, customers noted that the flexible and simple interface helps improve agent adoption across the organization.
Is it difficult to get real estate agents to adopt a new software system?
Wana Crouch noted that while it is often hard to get agents on board with new systems, it was 'pretty easy' with Paperless Pipeline. She attributes this to the system's simplicity and the flexibility it gives agents to operate their business in a way that works best for them.
Answered by Wana Crouch →Can a brokerage outgrow its transaction management system?
Yes, Wana Crouch experienced a period where her brokerage felt 'stymied' because their previous systems weren't flexible enough to meet growth criteria. She now believes Paperless Pipeline is a system a company can grow with for a very long time without outgrowing it.
Answered by Wana Crouch →How does Paperless Pipeline handle training and onboarding?
Wana Crouch highlighted that the transition was made easy by the training webinars and extensive help topics offered. She found these resources highly beneficial for moving her team into the new system.
Answered by Wana Crouch →Is Paperless Pipeline easy to set up for a new real estate brokerage?
Yes. John Barry started setting up the system four weeks before opening his company. He notes that while he called customer service frequently in the beginning, the software is simple to use and easy to 'play around with' to learn the process.
Answered by John Barry →How does Paperless Pipeline help with managing buyer-broker agreements?
John Barry uses the system to start files as soon as an agent gets a buyer-broker signed, rather than waiting for a transaction. This allows him to track potential deals and convert them easily once the deal is finalized.
Answered by John Barry →Reviewer profiles
Other companies reviewed in Real Estate & Property
Every account here was recorded on camera by the customer, not written for them.