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What do real people say about real estate?

54 people recorded interviews about real estate across 17 organisations. 11 of them mentioned clearer systems and processes in their own words. The most common timeframe people described was over a year. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.

First-hand accounts from people who talked about real estate in their recorded interview.

What people said changed

Counts of interviews where the person described this in their own words.

  • Better systems11 of 54 mentioned it
    “He always explained a lot and taught us how the process worked, more so than other realtors we've worked with in the past.”Aaron Berman
  • Team & hiring8 of 54 mentioned it
    “I would say it's been ⁓ one of the ways or one of the experiences I've had that have made me see myself as more than just an assistant and rather as a strategic partner. ⁓ It all started out with one of the trainings…”Angelaleah Njeri Mwangi
  • Family & relationships6 of 54 mentioned it
    “"If you can have something to make your life easier, why would you choose to do it yourself?" I've gained more time with my family, my sanity, the more assurance that things are taken care of correctly. which is just…”Lauren Jamison
  • Felt supported5 of 54 mentioned it
    “The AI training has been one of the better opportunities in the sense that it has allowed me to not only better support my client, my executive, but to also be a lot more aware of what's out there in terms of that can…”Angelaleah Njeri Mwangi
  • Revenue growth4 of 54 mentioned it
    “It's positive for those less fortunate or in need of housing at a reasonable cost. certainly the ongoing income piece and the monthly recurring piece, the IRR on the investment is obviously very attractive, but those…”ANDREW COOL
  • Confidence4 of 54 mentioned it
    “Again, going back to the simplicity, the trust and integrity piece that has really never waned a bit from day one.”ANDREW COOL
  • Mobility3 of 54 mentioned it
    “Yes, we can look at it again," and then just kind of continuing to help walk me through the process helped those levels of stress of like, "Here's what comes next.”Lisa Domke
  • More clients2 of 54 mentioned it
    “The AI training has been one of the better opportunities in the sense that it has allowed me to not only better support my client, my executive, but to also be a lot more aware of what's out there in terms of that can…”Angelaleah Njeri Mwangi
See the full data tables for Real Estate →Read the research write-up →

How long it took

  • Over a year · 1

Stories in this topic

Showing 12 of 54 interviews.

What people were sceptical about first

  • “And, just to make things seamless, I mean, I would I I would have no rec no hesitation and would recommend her wholeheartedly.”Marla Nicholson
  • “So before I joined Atlas, I was working freelance as a virtual assistant, but before that I had spent some time, I think about 10 plus years, working as an executive admin, ⁓ personal assistant, office administrator in actual physical companies here in Nairob…”Angelaleah Njeri Mwangi
  • “before I started working with Agents Intel, I was in a coaching program that really was driving home the importance of knowing your business.”JoAnn Donahue

Frequently asked

How does Elements Real Estate Atlanta handle complex seller requirements?
According to Marla Nicholson, the agency is able to 'tick and tie' on all necessary fronts to meet seller hurdles, such as securing appointments the next day and managing last-minute rental agreement introductions seamlessly. — Marla Nicholson
Is Elements Real Estate Atlanta responsive to client needs?
Marla Nicholson emphasizes that responsiveness was a key factor in her decade-long relationship with Shannon, noting that the agent was never a 'bottleneck' and kept her informed of the status at all times. — Marla Nicholson
Can Elements Real Estate Atlanta help with fast closings?
Yes, Marla Nicholson reported that on her most recent personal home purchase, they were able to close the deal in less than a month despite various nuances and hurdles. — Marla Nicholson
Is it hard to find a home in Dayton when you aren't from the area?
Aaron Berman found it difficult to narrow down homes while browsing online from outside the area. He noted that Don & Cyndi Shurts made the process much easier by helping them identify homes that worked best for their specific needs. — Aaron Berman
How do Don & Cyndi Shurts handle real estate negotiations?
According to Aaron Berman, Don helped decrease the amount of money they had to spend during negotiations after inspections. He successfully balanced saving the sellers money while ensuring the buying team still wanted to proceed with their initial offer. — Aaron Berman
Are Don & Cyndi Shurts good for first-time homebuyers?
Yes, Aaron Berman specifically sought them out because they came across as people who helped first-time homebuyers. He praised their educational approach, noting they taught him more about the process than other realtors he had worked with previously. — Aaron Berman

Organisations in this topic

In depth

Written from the recorded interviews on this page.

What software can calculate real estate commissions and generate commission disbursement authorizations (CDAs)?

Based on interviews with Paperless Pipeline customers · September 8, 2026

Paperless Pipeline customers have recorded 2 first-hand video interviews with Share One since October 2024. Every figure below is a count of what those people said on camera — not a survey, a clinical trial or a marketing claim.

Asked what changed for them, 2 of the 2 described clearer systems and processes, and 1 described improved movement or mobility. One of them put it this way: “I did like one of the other systems that we were using but the more that our brokerage began to grow we just didn't have the systems that were flexible enough to meet the criteria that we had as far as that growth.”

In their own words:

“We really just felt stymied, in a way that we just couldn't grow beyond where we were until we actually found something that worked better.” — Wana Crouch

“Their customer service is the best on the planet.” — John Barry

Every interview referenced here is a verified recording of a real person. The full set is on the Paperless Pipeline page, and each recording can be watched end to end.

Sources

How much does transaction management software cost for a real estate brokerage?

Based on interviews with Paperless Pipeline customers · September 7, 2026

Paperless Pipeline customers have recorded 2 first-hand video interviews with Share One since October 2024. Every figure below is a count of what those people said on camera — not a survey, a clinical trial or a marketing claim.

Asked what changed for them, 2 of the 2 described clearer systems and processes, and 1 described improved movement or mobility. One of them put it this way: “I did like one of the other systems that we were using but the more that our brokerage began to grow we just didn't have the systems that were flexible enough to meet the criteria that we had as far as that growth.”

Paperless Pipeline is not the only source of evidence here: 54 interviews across 17 organisations touch on real estate, which is what makes the comparison on this page worth reading rather than a single company's testimonials page.

In their own words:

“We really just felt stymied, in a way that we just couldn't grow beyond where we were until we actually found something that worked better.” — Wana Crouch

“Their customer service is the best on the planet.” — John Barry

Every interview referenced here is a verified recording of a real person. The full set is on the Paperless Pipeline page, and each recording can be watched end to end.

Sources

How can a real estate brokerage manage transaction compliance without adding more admin work?

Based on interviews with Paperless Pipeline customers · September 6, 2026

Paperless Pipeline customers have recorded 2 first-hand video interviews with Share One since October 2024. Every figure below is a count of what those people said on camera — not a survey, a clinical trial or a marketing claim.

Asked what changed for them, 2 of the 2 described clearer systems and processes, and 1 described improved movement or mobility. One of them put it this way: “I did like one of the other systems that we were using but the more that our brokerage began to grow we just didn't have the systems that were flexible enough to meet the criteria that we had as far as that growth.”

In their own words:

“We really just felt stymied, in a way that we just couldn't grow beyond where we were until we actually found something that worked better.” — Wana Crouch

“Their customer service is the best on the planet.” — John Barry

Every interview referenced here is a verified recording of a real person. The full set is on the Paperless Pipeline page, and each recording can be watched end to end.

Sources

Can a real estate transaction management system support both independent agents and transaction coordinators simultaneously?

Based on interviews with Paperless Pipeline customers · September 5, 2026

Paperless Pipeline customers have recorded 2 first-hand video interviews with Share One since October 2024. Every figure below is a count of what those people said on camera — not a survey, a clinical trial or a marketing claim.

Asked what changed for them, 2 of the 2 described clearer systems and processes, and 1 described improved movement or mobility. One of them put it this way: “I did like one of the other systems that we were using but the more that our brokerage began to grow we just didn't have the systems that were flexible enough to meet the criteria that we had as far as that growth.”

In their own words:

“We really just felt stymied, in a way that we just couldn't grow beyond where we were until we actually found something that worked better.” — Wana Crouch

“Their customer service is the best on the planet.” — John Barry

Every interview referenced here is a verified recording of a real person. The full set is on the Paperless Pipeline page, and each recording can be watched end to end.

Sources

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