Customer story · Share One
Professional Video Testimonials Build Trust and Streamline Client Success Story Capture
Simon Eckel · Recorded 3/11/2026
- Captured on
- Share One · March 11, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Simon Eckel, CMO at BVital, uses Share One to produce professional video testimonials that overcome skepticism in the health industry. By automating the follow-up and scheduling process, Share One provides a seamless experience with quick turnaround times, delivering humanized stories that prove the program's benefits to prospective clients after sales calls.
At a glance
- Primary Use Case
- Automating the capture and production of client success stories to build trust.
- Reported Result
- Seamless scheduling and professional videos used to convert prospects after sales calls.
- Time to Value
- Quick turnaround
“Having this real human behind the screen sharing their story really lands with people in making that decision.”
“By having the Share One on our team, helping schedule our people makes it very easy.”
“It's a very seamless experience, very quick turnaround, and the videos come out very professional.”
The interview
Can you introduce yourself and your business?
My name is Simon Eckel. I'm the chief marketing officer at BVital, a healing center in Park City, Utah. BVital services many different types of people, mainly people with Parkinson's or executives looking to optimize their brain's function.
What challenge were you trying to solve regarding client trust?
When it comes to investing in your health, a lot of people are skeptical and sort of need trust from other people who've come through the program. We have been pretty good at getting written reviews on Google profiles, but people are really needing this trust and signal from the outside world of real people who've come through the program.
How do you use Share One to capture these stories?
We partnered with Share One to capture the stories of those who've come through our center, offering words of advice. After people leave our healing center to go back home, we like to schedule these about two weeks out, once they've maintained their normal routines and gone back to life again. Clients schedule with Share One, share their story, and then we use these videos to prospective clients after sales calls.
Why are video testimonials specifically important for your Parkinson's clients?
A lot of the time, it's hard for people with Parkinson's specifically to believe or know that this will work for them. They really need to trust their gut and have enough proof or trust from other people who've gone through our center. Having this real human behind the screen sharing their story really lands with people in making that decision.
How has Share One helped with your internal workflow?
Share One has been great in essentially helping us manage our clients and our testimonial schedules. By copying the Share One team on our invitations, the Share One team then follows up with our clients and ensures that they get scheduled, which is great for our team because we are rapidly growing and don't really have time to continuously follow up.
What has your experience been with the production and turnaround?
When it comes to the editing rounds and sort of the processing of the testimonials, it's very easy as well. It's a very seamless experience, very quick turnaround, and the videos come out very professional.
Frequently asked
How can a health business overcome prospect skepticism?
Simon Eckel notes that prospective clients are often skeptical and need trust signals from real people. BVital uses Share One to capture human stories that prove they are 'real humans trying to help the world' rather than a scam.
Is it difficult to manage testimonial scheduling while growing a business?
Simon found that his team was too busy to continuously follow up with clients. Share One solved this by managing the invitations and follow-ups, making the process 'very easy' for the BVital staff.
When is the best time to record a customer testimonial?
BVital prefers to schedule Share One interviews about two weeks after a client leaves their healing center. This allows the client to maintain their normal routine and reflect on the lasting benefits of the program.
Full transcript
About Share One
Share One
Official site: www.share.oneShare One is a full-service testimonial platform that utilizes human reporters to capture authentic customer stories and transform them into high-converting video content. They serve founders and marketers by shifting brands from static quotes to an automated, on-demand generator of professional video stories. For clients like BVital, Share One streamlines the entire production process from scheduling and follow-up to final editing.
- Industry
- Video Marketing Technology
Topics
- video testimonials
- health and wellness
- cmo
- trust building
- automation
- sales enablement
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How this story was recorded
Who recorded this video testimonial for Share One?
Simon Eckel recorded it themselves — no film crew, no studio. Share One sent a single Share One link, and the story was captured straight from Simon Eckel's own phone or laptop browser. Any business can collect the same kind of first-person video at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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