Customer story · SPA SOURCE LLC
Durable High-Quality Exam Chairs with Superior Price Points and Service
Andy Keith · Recorded 3/11/2026
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- Share One · March 11, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Andy Keith, office manager at Andrea Keith in Smithville, Tennessee, reports that Spa Source LLC provides medical chairs with superior durability and price points compared to other suppliers. Keith noted that chairs purchased years ago remain in the same condition as new units, citing Robert's informative customer service and a seamless ordering process.
At a glance
- Primary Use Case
- Medical and aesthetic exam chairs
- Reported Result
- Long-term durability and better pricing than competitors
- Key Contact
- Robert at Spa Source
“Those products that we purchased a few years ago are in just as good of shape as the newest ones that we bought are.”
“I had purchased one other chair from a different supplier and the quality of these particular chairs was much better and the price point was better as well.”
“Experience has been wonderful. The guys have exceeded my expectations in all areas.”
The interview
Can you introduce yourself and your location?
My name is Andy Keith. I'm with Andrea Keith, I'm the office manager there and we're located in Smithville, Tennessee.
How did you first discover Spa Source?
I was online for a chair I came across, Spa Source started looking at the reviews and of course, they were excellent, so I decided to give you guys a shot.
What was your initial impression of the product quality?
The quality of products, I mean, looked amazing and of course, I was impressed with the product we received. Those products that we purchased a few years ago are in just as good of shape as the newest ones that we bought are.
How does Spa Source compare to other suppliers you have used?
I feel like the price point was definitely better than other competitors I've seen and the quality was just as good. I had purchased one other chair from a different supplier and the quality of these particular chairs was much better and the price point was better as well.
What has been the best part of your experience with the company?
Attention to detail, customer service was amazing, so as it has been every time that I've ordered from you guys. The guys have exceeded my expectations in all areas.
What was it like working with the Spa Source team?
I worked with Robert the past couple of times. He's been amazing, informative, keeps you in the loop always, great experience on our end.
What would you say to someone hesitant about buying from Spa Source?
If you're hesitant about purchasing from Spa Source, I would say give them a shot. I feel like they're very competitive with any other retailer out there.
Frequently asked
Are Spa Source chairs durable enough for long-term clinical use?
Yes. Andy Keith noted that products purchased a few years ago are in just as good of shape as the newest ones they bought, proving they hold the test of time.
How does Spa Source pricing compare to other medical furniture suppliers?
Andy Keith stated the price point was definitely better than other competitors he had seen, while the quality remained equal or superior.
What is the customer service experience like at Spa Source?
Andy Keith described the service as amazing, specifically mentioning Robert as being informative and keeping the client in the loop throughout the process.
Full transcript
About SPA SOURCE LLC

SPA SOURCE LLC
Official site: www.SpaSource.comSPA SOURCE LLC is a premier wholesale provider of high-quality spa equipment, medical exam chairs, and motorized procedure tables. They serve a diverse range of professionals including medical clinicians, dermatologists, and aesthetic practitioners. By offering ADA-compliant designs and durable furniture, they help practices like Andy Keith's upgrade to high-end clinical environments that withstand years of use.
- Industry
- Medical Spa Equipment
Topics
- medical equipment
- office manager
- durability
- price point
- aesthetic clinic
- customer service
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How this story was recorded
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