Customer story · The Bigelow Team
Secured Spacious First Home Under $275k Through Rapid Late-Night Response
Joslen & Ana Lache-Veloz · Recorded 2/23/2025
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- Share One · February 23, 2025
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Joslen and Ana Lache-Veloz worked with The Bigelow Team to purchase their first home in New Mexico. Despite a strict budget under $275,000 and a need for significant space for their family, Dawn Bigelow facilitated a 9:00 PM showing and secured a verbal approval by 8:00 AM the following morning.
At a glance
- Primary Use Case
- First-time home purchase for a large family on a single income
- Reported Result
- Purchased a spacious home under $275,000 budget
- Time to Value
- Pending status achieved within 12 hours of first viewing
“We actually wanted to stay under anything that was $275k because I am the only one working.”
“She told us, 'Do you mind waiting 50 minutes? I'm all the way in Rio Rancho, I can make so you guys can go inside and take a look at it.'”
“We woke up, like, 8am and Joslen wakes me up and he's like, 'Babe, the house is pending. This house is going to be ours thanks to Dawn.'”
The interview
Why do you recommend The Bigelow Team?
We highly recommend The Bigelow Team because they go above and beyond to make your dream come true. They helped us buy our first home ever, and it was such a great experience. They did the impossible for us.
What were your specific requirements and budget constraints?
We needed to stay in a price range that was very limited. We actually wanted to stay under anything that was $275k because I am the only one working as Ana is taking care of our kids at home. Our biggest thing was having a lot of space for our big family and for our dog to run around.
How did the team react to your budget limitations?
I made it real clear that we wanted to stay under $275,000, which is a limited price range. Unlike other realtors, Dawn said, 'That's not a problem. We're going to get this done.' She's the type of person to go and do it; she won't hesitate to help you.
Can you describe the night you found the house you wanted?
We saw this house on their website all the way in Los Lunas. We called Dawn late at night, around 9pm. We told her we loved the place but didn't want to bother her. She asked if we could wait 50 minutes so she could drive from Rio Rancho to let us inside. She even brought her son along because she didn't want us to miss out.
What happened after you decided you wanted the house?
Dawn called the listing broker right away and tried to get some numbers going. She told us she would keep working on it that night. By 8am the next morning, the house was pending. It happened exactly as she said.
How would you describe the personal connection with the team?
From there on we had a great friendship. They treated us the same way they would take care of their own kids. It's not only Dawn and Mike, it's the entire family. They are one of God's greatest blessings we could ever ask for.
Frequently asked
Can I find a large family home in New Mexico for under $275,000?
Yes, Joslen and Ana Lache-Veloz were able to find a spacious home for their family and dog within this specific price range. They noted that while it seemed impossible, The Bigelow Team met their needs without hesitation.
Will realtors show houses late at night or on weekends?
According to Ana Lache-Veloz, Dawn Bigelow drove from Rio Rancho to Los Lunas at 9:00 PM on a Saturday night to ensure they didn't miss out on their dream home, showing the property immediately upon request.
How quickly can The Bigelow Team get an offer accepted?
Joslen Lache-Veloz reported that after viewing a home late at night, Dawn worked through the evening to contact the listing broker, resulting in the house being marked as 'pending' by 8:00 AM the next morning.
Full transcript
About The Bigelow Team
The Bigelow Team
Official site: Nmmoves.comThe Bigelow Team, led by Mike and Dawn Bigelow, is a real estate group serving the Albuquerque, Rio Rancho, and Los Lunas areas. They specialize in helping families find homes that meet specific space and budget requirements, often going to extreme lengths to secure properties in competitive markets. Their approach is characterized by a family-oriented service model that treats clients with personal care and rapid responsiveness.
- Industry
- Real Estate Brokerage
Topics
- real estate
- first-time homebuyer
- residential property
- family home
- budget-friendly
- the bigelow team
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How this story was recorded
How long did it take Joslen & Ana Lache-Veloz to record this The Bigelow Team testimonial?
Just a few minutes. Share One walks the customer through one question at a time, so Joslen & Ana Lache-Veloz never had to plan a script or re-shoot. The polished page you're reading was produced from that single take — see how it works at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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