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Customer story · Atlas Assistants, LLC

Executive Assistant Gains 4-Week Specialized Training and High-Level Strategic Placement

Michael Mbama · Recorded 12/4/2025

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Michael Mbama, an executive assistant at Atlas Assistants, LLC, successfully transitioned into a high-level role supporting a Chief Marketing Officer with 30 years of experience. Following a rigorous 4-week training program covering inbox triaging and calendar management, Michael now handles complex workflows that allow his executive to focus on higher-value tasks.

At a glance

Primary Use Case
Executive Assistant placement and professional training
Training Duration
4 weeks
Key Skills Gained
Calendar management, zero inbox triaging, and resourcefulness
Atlas is not just where you get a job and then it does abandon you to go sort things yourself, right? It's a community that builds.
That training was something that solidified my experience with her, and also improved, you know, my workflow with my exec as well.
I see that when I do those things it brings that, you know, that change to my exec, where she has a lot of time to do different stuff.

The interview

What is the culture like at Atlas Assistants?

Atlas is not just where you get a job and then it does abandon you to go sort things yourself. It's a community that builds. I don't see Atlas as a workplace because whenever we're having meetings, everyone just talks and there's always someone who wants to help you with anything. Atlas provides the resource, mentorship, and training to do that.

Can you introduce yourself and your current role?

My name is Michael Mbama, and I am currently based in Lagos, Nigeria. I currently work for Atlas, and I am paired with a chief marketing officer—someone who's been in the industry for over 30 years.

What was your professional background before joining Atlas?

Before I bumped into Atlas, I was actually working in the e-commerce industry for about 5 years. At some point, I just felt like I needed change and something more engaging and challenging. I realized that working as an executive assistant comes with experience working for different CEOs and executives across different industries.

What was the onboarding and training process like?

Before I started working with my executive, I went through a 4-week training with Atlas. That covered calendar management, inbox, zero inbox, triaging, bookings, hotel bookings, flights, and all of that. They also taught us how to be resourceful, not always waiting for your exec to tell you things to do, and how to bring up initiatives.

How did the training impact your relationship with your executive?

That training was something that solidified my experience with her and also improved my workflow. There was a little bit of pressure coming on board because she had to let a previous E.A. go, and you don't want to make any mistake. The training helped me leave a very good first impression.

How has your presence changed the daily life of the executive you support?

I have been handling a lot of different tasks, and by doing that, I see that it brings that change to my exec, where she has a lot of time to do different stuff. When I wanted to take time off, she said, 'I'm going to miss having you working,' which made me realize how important I have been to her.

What would you say to someone considering joining Atlas?

If you're looking for a place to grow yourself as an executive assistant, if you're looking for support and experience, Atlas is the right place to come to. You're going to get the best training, the best support, and the best onboarding where they walk you step by step every single week.

Frequently asked

What kind of training does Atlas Assistants provide to its EAs?

Michael Mbama completed a 4-week training program that covered calendar management, zero inbox triaging, and travel bookings. The curriculum also focused on resourcefulness and taking initiative rather than waiting for instructions from the executive.

Is Atlas Assistants a supportive environment for remote workers?

Yes, Michael describes Atlas as a community rather than just a workplace, noting that there is always someone available to help. The company provides ongoing mentorship and weekly step-by-step onboarding support even after an EA is paired with a client.

How does an Atlas Assistant impact an executive's workload?

Michael reports that by handling diverse tasks and workflows, he has given his executive—a CMO with 30 years of experience—significantly more time to focus on different priorities, leading to a strong professional bond.

Full transcript

Ella Webber (00:00) Atlas is not just where you get a job and then it does abandon you to go sort things yourself, right? It's a community that builds it's not a workplace for me. I don't see Atlas as a workplace because whenever we're having meetings, everyone just talks and then, you know, there's always someone who wants to help you with anything. Atlas provides the resource to do that. Atlas providing mentorship to do that, And also the training. by seeing all of that, I'm grateful that I am currently working with Atlas because I'm always looking forward to the next day. my name is Michael Mbama, and I am currently based in Nigeria - Lagos, Nigeria, which is the capital of Nigeria actually. so I currently work for Atlas, and I am paired with a chief marketing officer. someone who's been in the industry for over 30 before I bumped into Atlas, I was actually working in the e-commerce industry, right? And I've been there for, like, 5 years. And at some point, I just felt like I needed change. I needed something more engaging. something that would be more challenging as well, right? And I just realized that working as an executive comes a whole lot of that experience working for different CEOs and executives for different industries, right? And it just piqued my i reached out to a couple of friends and they said, "okay, this is one of the best E-Agency out there." And that was how I bumped into Atlas. I did my findings, of course, which was great. And here I am, currently working as an executive at atlas. before I was paired with my executive, right? there was a little bit of an issue where she had to let a previous E.A. go, and it brought some sort of pressure coming on board, right? it felt like... You don't want to make any mistake, And as much as possible you are trying to live a very good first impression. And then before I started working with her, I went through a 4-week training with Atlas. and that covered calendar management, inbox, zero inbox, triaging, bookings, hotel bookings, flights, and all of And they also taught us how to be resourceful. not always waiting for your exec, you know, to tell you things to do. Also taught us how to, you know, bring up initiatives. right? that training was something that solidified my experience with her, and also improved, you know, my workflow with my exec as well. when I wanted to take a little time off, and my exec was... "Oh, that's a lot of time. I mean, I'm going to miss having you working, being around and all that, you know." And that was when I realized that we have bonded a lot where we, you know, taking a time apart, you know, between the both of us is like, no one is going to be here to do this thing for me. And it made me realize how important I have been with my exec. And aside from that, I have been handling like a lot of different by doing that I see that when I do those things it brings that, you know, that change to my exec, where she has a lot of time to do different stuff. in the end she just says, "Thank you for doing this." I just realized how important it is to work for her and she also realized how important I also am working for her as well If you're looking for a place to grow yourself as an executive assistant, if you're looking for support, right? If you're looking for experience, Atlas is the right place to come to. you're going to get the best training, you're going to get the best support. And even when you are paired with your executive, right? You're also going to get the best onboarding. they walk you step by step every single week. We have the best team, we have the best colleagues, we also have the best training, so... If you're coming here, reach out to Michael. looking forward to working with you as well. and then, as much as possible, I'll say hi whenever you're on board.

About Atlas Assistants, LLC

Atlas Assistants, LLC provides specialized executive assistant services designed to help busy professionals and entrepreneurs reclaim 10-20 hours per week. By pairing highly-trained assistants with executives, they facilitate the delegation of tasks like inbox triaging and calendar management to enhance productivity. Their model focuses on rigorous training and community support to ensure assistants can take initiative and transform their clients' work-life balance.

Industry
Executive Assistant Services

Topics

  • career transition
  • executive support
  • professional services
  • training & development
  • remote work
  • nigeria

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How this story was recorded

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Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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