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Customer story · Pioneer Health Center

Eliminated Chronic Reflux and Recurrent UTIs Through Personalized Functional Medicine

Maureen Harvey · Recorded 9/4/2025

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Share One · September 4, 2025
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Maureen Harvey successfully resolved chronic reflux and recurrent UTIs at Pioneer Health Center. After seven years of ineffective conventional treatment, Gene Gresh used food sensitivity testing and a custom supplement protocol to help her completely taper off PPI medication within one month. Harvey reports the results were life-changing, restoring her sleep and overall health.

At a glance

Primary Use Case
Chronic reflux and recurrent UTIs
Reported Result
Completely off PPI medication within one month
Time to Value
Immediate changes in 30 days; reflux gone in 2 weeks of new protocol
Within a month I was off—completely off the PPI and have stuck to the diet ever since, never had it reoccur.
This approach to diet and supplements, and clearing the gut biome and the bladder biome, I am a firm believer because it was just life-changing.
I spent probably 7 or eight years with one of the top GIs in the Hartford area... and there was no change. It just kept getting worse and worse.

The interview

What was your experience with conventional medicine before finding Pioneer Health Center?

I spent probably 7 or eight years with one of the top GIs in the Hartford area for a problem that I had with reflux that started out fairly mild. I was put on a PPI and then as time went on, the reflux got worse and worse and the medication seemed to have less effect on it. I had many trips back and forth to see my gastroenterologist and there was no change. It just kept getting worse and worse and worse to the point that was interrupting all my sleep.

How did you first get started with Pioneer Health Center?

I had heard of Pioneer's Practice and knew of Gene Gresh, and had heard great things from other people, so I gave them a call. I was a skeptic at first. I had a meeting with him and Gene went into a full explanation of the program that they offer with the fit testing and the food testing, and indeed had it done. Results came back and there was a list of—although healthy foods—offensive foods to my system. I went all in.

What specific steps were taken to address your reflux?

My real goal was to get off the PPI that I had been on for years. He also designed a program of probiotics and completely changed my diet, really stuck to it fervently for a good month and saw immediate changes. I then found a study that was published about this continued Non-erosive reflux and brought it to Gene. He searched and found a combination of supplements that were very effective. Within 2 weeks, the reflux was completely gone.

How long did it take to see results and get off your medication?

He set up a program for how to slowly titer myself off of the PPI. Within a month I was off—completely off the PPI and have stuck to the diet ever since, never had it reoccur. I've stayed on the probiotics and it was miraculous.

Did Pioneer Health Center help you with any other health concerns?

I also had an issue with recurrent UTIs that again, I'd seen all kinds of bladder specialists and Gene did some as well as Mike—and he devised a program of additional supplements and that cleared up. So I am an avid believer in Pioneer Health and they did amazing things for me.

What is the consultation process like with Gene Gresh?

You sit down with Gene and, you know, he has the entire afternoon. You're never rushed through anything, he answers all your questions. If he doesn't know the answer, he'll research. I just feel like they're really cutting edge on all of this.

Frequently asked

Is functional medicine effective if I am a skeptic?

Maureen Harvey admitted she was a skeptic at first, but after Gene Gresh provided a full explanation of the fit testing and food testing programs, she decided to go 'all in' because she was desperate for a solution.

Can Pioneer Health Center help with long-term PPI dependency?

Yes, Maureen Harvey had been on PPIs for years. Gene Gresh designed a specific program to slowly titer her off the medication, and she was completely off within one month.

What is the patient experience like at Pioneer Health Center?

Maureen Harvey notes that Gene Gresh dedicates significant time to patients, stating he has 'the entire afternoon' for appointments and never rushes through questions, even conducting additional research when needed.

Full transcript

Maureen Harvey (00:00) They're very professional. They know their stuff. The research that those two have done is amazing. And the more I read, the more it confirms all that they had told me. Once I got involved in the program, I just put my full faith in them and it really played out. I wouldn't hesitate to recommend them. I spent probably 7 or eight years with one of the top GIs in the Hartford area for a problem that I had with reflux that started out fairly mild, was put on a and then as time went on, the reflux got worse and worse and the medication seemed to have less effect on it. I had many trips back and forth to see my gastroenterologist and there was no change. It just kept getting worse and worse and worse to the point that was interrupting all my sleep. I started to do a lot of reading about the gut biome and more of a holistic approach. I had heard of Pioneer's Practice and knew of Gene Gresh, and had heard great things from other people, so I gave them a call. I was a skeptic at first. I had a meeting with him and Gene went into a full explanation of the program that they offer with the fit testing and the food testing, and indeed had it done, results came back and there was a list of... although healthy foods, offensive foods to my system. I went all in. I was desperate at that point. My real goal was to get off the PPI that I had been on for years. He also designed a program of probiotics and completely changed my diet, really stuck to it fervently for a good month and saw immediate changes. I then found a study that was published about this continued Non-erosive reflux, and brought it to Gene hoping he would read it, which he did, and studied it and went further. They had suggested a combination of supplements that were very effective for reflux and he searched and found the combination. I started it. Within 2 weeks, the reflux was completely gone. He set up a program for how to slowly titer myself off of the PPI. Within a month I was off - completely off the PPI and have stuck to the diet ever since, never had it reoccur. I've stayed on the probiotics and it was... miraculous. I also had an issue with recurrent UTIs that again, I'd seen all kinds of bladder specialists and Gene did some as well as Mike - and he devised a program of additional supplements and that cleared up. So I am an avid believer in Pioneer Health and they did amazing things for me. This approach to diet and supplements, and clearing the gut biome and the bladder biome, I am a firm believer because it was just life-changing. I just feel so much better. Sleep is a whole different deal when you're not waking up at 3 in the morning with Reflux. You sit down with Gene and, you know, he has the entire afternoon. You're never rushed through anything, he answers all your questions. If he doesn't know the answer, he'll research I just feel like they're really cutting edge on all of this.

About Pioneer Health Center

Pioneer Health Center is a functional medicine practice and compounding pharmacy specializing in holistic, evidence-based therapies customized to the individual. They serve patients seeking root-cause solutions for complex health issues, moving them beyond the limitations of conventional medicine. As Maureen Harvey's experience demonstrates, they empower individuals to overcome chronic challenges like digestive distress and recurrent infections through personalized nutrition and supplement protocols.

Industry
Healthcare Provider

Topics

  • gut health
  • functional medicine
  • patient story
  • chronic reflux
  • supplement therapy
  • holistic healing

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How this story was recorded

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