Transforming Continuing Education Conferences into High-Value Global Productions with OkWhen

Andrew Reale (00:00) I think what they are really good about is just getting to know their client. understanding that every client's individual, every client has individual needs, every client's schedules are different and the time that they can give back to okwhen to get action items done. they make it extremely, extremely easy to work with. guys, my name is Andrew Reale, and myself, my wife and our business partners, we run some continuing education conferences for pelvic floor physical therapy. we started our conference called Pelvicon. So pelvic floor physical therapy / con, right? And so this will be our sixth year coming up in 2026. when we started using okwhen, prior to them, we didn't really know what we were doing, right? We hadn't really grown a whole lot in the space regarding the execution piece. then luckily we were introduced to okwhen and the awesome team there. And they have totally transformed the experience from just the interaction with us to their team, to actual execution, logistics of the event planning. And so now we are so attached to them, we would not run an event without So we use most really all the services. We do a couple of events. We do an in-person event. So we use obviously all their in-person production stuff. It's a live stream event with an app as well. so that's all the production, the lights, the sound, the video, all the things. And then we also live stream it to another close to about thousand people. people around the world, and their team executes it flawlessly to make sure, you know, Wi-Fi is working and all the different tips and tricks are working for our guests around the world. Then we also use an in-house app that they have built for us. It's a fantastic piece that really connects all of our attendees day of that they can utilize different resources and connect and make sure that that engagement process is strong. I think ⁓ production value is key, especially in this day and age. I think that was the biggest feedback from all of our participants is when they purchased tickets, they were kind of expecting kind of the typical, you know, covid-style webinar style, And they were blown away with - it was truly a production. And that's, i think, the biggest takeaway. from okwhen is... they're a production outfit, right? They're not just... people that do in-person events or do online events. They're kind of a production studio, really. They're a production suite to where they've got the staff, they've got the logistics, they've got the technology, they've got the manpower to really run anything you can imagine. I would say that okwhen, honestly, they are change-makers and they're disruptors. they have totally changed the game for our event. I know at least for our field, they've totally disrupted what anyone else can do just because of their expertise, their level of detail. And yeah, I think that they've just totally changed the game. I would recommend them to anybody just to get in on day one and help you build an event to anything from registration to on-site support to apps to live streaming to lights sounds, all the bells and whistles. I mean they're your one-stop shop. they can really do it all you're not going to be disappointed. Their customer service, every single person I've met on the team - the owners, the sound guys, everywhere in between, right? Just been absolutely world class.