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Customer story · Disk.com

Disk.com Provides a One-Stop Shop for Event Swag, Printing, and Global Fulfillment

Giovanni Marsico

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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Giovanni Marsico, founder of Archangel, credits Disk.com with transforming his event logistics from a source of anxiety into a seamless, one-stop operation. By consolidating printing, shipping, and inventory management, Disk.com saved Marsico days of time and eliminated the stress of managing multiple vendors for international event swag and speaker gifts.

At a glance

Primary Use Case
End-to-end event logistics including printing, swag, and global shipping.
Reported Result
Saved days of time and eliminated vendor-related anxiety.
Customer Tenure
Over ten years.
Disk was the last missing puzzle piece of designing experiences that lead to lifelong memories.
I just calculated that Disk has given me days of my life back, by not stressing about things.
There's an efficiency and a time saving and a money saving by having one organization do everything for us.

The interview

What was your life like before working with Disk.com?

Prior to working with them, I had fear and anxiety because of issues with mistakes happening, delays happening, things not being done on time, and having to deal with multiple companies. My life was two-dimensional and they brought up the 3D for me.

What specific items does Disk.com produce for your business?

Disk produces all of my journals, pens, swag for our events, gifts for speakers, and gifts for clients. They also handle printing, shipping, managing inventory, and creating signage for events.

What made you decide to work with Disk.com?

What made me say yes was Joe Foley, the founder, who is one of the most incredible humans I've ever met in my life. Business is all about relationship, and I love Joe and his team is outstanding.

What surprised you most about working with them?

The surprising thing was their immense capability of what's possible. You assume a company does one thing, but Disk can do everything. They even help with brainstorming ideas when I throw them a puzzle.

How has Disk.com helped grow your business?

I have grown my business using Disk by creating delight for existing clients and surprise for new ones. They fill in the attendee experience before they arrive, while they're in their seats, and after they leave.

What can you do now that you couldn't do before?

Having one place to do everything for me. In the past, I'd have to work with multiple companies for fulfillment and printing. There's an efficiency, time saving, and money saving by having one organization do everything.

How do they handle challenges like international shipping?

Joe and the team have gone above and beyond every single time. Sometimes there's been issues with getting things across customs because I'm in Canada and Disk is based in the US, and Joe does whatever it takes to make sure stuff arrives on time.

Frequently asked

Does Disk.com ship internationally to Canada?

Yes. Giovanni Marsico, based in Toronto, noted that founder Joe Foley and the team go above and beyond to navigate customs issues to ensure materials arrive on time for major events.

Can Disk.com handle multiple vendors' worth of work?

Giovanni Marsico highlighted that Disk.com acts as a one-stop shop, replacing the need to manage separate companies for printing, fulfillment, and inventory management.

What was the main obstacle to working with Disk.com?

According to Giovanni Marsico, the only obstacle was simply not knowing they existed; once discovered, the partnership felt like a 'match made in heaven.'

Full transcript

Hey, my name is Giovanni Marsico and I am shooting this video because I truly believe in Disk. I have been working with Disk for over ten years and prior to working with them, I had fear and anxiety because of issues with mistakes happening, delays happening, things not being done on time, and having to deal with multiple companies. All of the things that Disk does in one place. The massive gratitude I have for Disk. The increased level of confidence I have, and reassurance and peace in my life. Knowing that I don't have to stress that if I have an idea, they'll take care of it for me. If I need anything that they do, they will do it world class. They will make me look amazing to my clients and my customers and my attendees at my events. And I am Disk's number one fan. I highly recommend Disk. My name is Giovanni Marsico. I am the founder of Archangel, living in Toronto, Canada. Before working with Disk, my life was two dimensional and they brought up the 3D for me. We produce really amazing events and there's something about giving people something tangible to leave with. Disk produces all of my journals, pens, swag for our events, gifts for speakers, gifts for clients. And those gifts create a token of memory of the experience they've had at my event. Disk was the last missing puzzle piece of designing experiences that lead to lifelong memories. What made me say yes to Disk was Joe Foley, the founder, who is one of the most incredible humans I've ever met in my life. I spent a lot of time together. We've spoken on the same stages together. He's been to many of my events, and he has one of the kindest hearts of anyone I've ever known. And he's one of the most giving people. And to me, business is all about relationship, and I love Joe, and I love being connected to Joe. And then his team are outstanding. Joe's the catalyst. And then working with everyone at Disk is a dream come true. The obstacle was knowing they existed. And once I learned that they existed, it felt like a match made in heaven kind of thing. What surprised me the most about Disk was their immense capability of what's possible. I think for any company, you assume they do one thing Disk can do everything supports us, from printing, to shipping, to managing inventory, to creating signage for events, to creating swag, to brainstorming ideas. I love throwing Joe and the team a puzzle to say hey, I'm thinking about X, and they'll come back at me with all these cool ideas I couldn't have never thought of on my own. So the surprising thing was what's possible. I have grown my business using Disk, creating delight for existing clients and by creating surprise for new ones that when people first encounter us, it's usually at one of our live events. I want to focus what's happening on stage, but there should be as much focus of what's happening for the attendee experience before they arrive, while they're in their seats, after they leave, and that's where Disk fills all that in for me. So it's been an amazing partnership with respect to making not only are people happy when they're with us, but want to come back and have a token of what we do. What I can do now working with Disk that I couldn't do before was having one place to do everything for me. In the past I'd have to work with multiple companies, from fulfillment, to printing, to all of the different aspects of what Disk does as a one stop shop for us. There's an efficiency and a time saving and a money saving by having one organization do everything for us. Disk is an incredible company to work with and it would be hard to try to find one. They do whatever it takes to make sure you're happy and to make your clients are happy. Joe and the team has gone above and beyond every single time. Sometimes there's been issues with getting things across customs because I'm in Canada and Disk is based in the US and Joe does whatever it takes to make sure stuff arrives on time for our big events because those things are crucial. So getting things on time done well, never any mistakes, been a joy to work with them. I just calculated that Disk has given me days of my life back, by not stressing about things, by working with the best people, by being able to surprise and delight my clients. I am Disk's number one fan.

About Disk.com

Disk.com is a comprehensive fulfillment and production partner that serves businesses needing a one-stop shop for printing, shipping, and inventory management. They specialize in helping clients create tangible brand experiences through event swag, signage, and speaker gifts, transforming complex logistics into seamless global delivery.

Industry
Fulfillment and Printing Services

Topics

  • event fulfillment
  • printing and shipping
  • inventory management
  • founder
  • swag production
  • logistics

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How this story was recorded

Who recorded this video testimonial for Disk.com?

Giovanni Marsico recorded it themselves — no film crew, no studio. Disk.com sent a single Share One link, and the story was captured straight from Giovanni Marsico's own phone or laptop browser. Any business can collect the same kind of first-person video at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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