Physical Therapist Gains Majority of Patient Referrals Directly From Google Search

Heather Hutchinson (00:00) e-Rehab is the best at customization, and promptness, and really getting results quickly. I can't imagine going another route with it. I don't need a marketing team. This is my marketing team. This is the whole side. So being able to have that support, and not have to have the staff or the time that I have to do this on my own. Hello, my name is Heather Hutchinson. I live in Las Vegas, Nevada, and I am a physical therapist. Well, I got started with e-Rehab right at the inception of the idea of starting this company. don't know how I would have been successful without it. So just setting up a brand new business, really getting that marketing and online from the beginning. #1 benefit - which I did not believe them about the online presence and getting referrals directly from the internet. I did not think that was gonna happen. I thought it was all gonna come from doctors. I'm mostly a out-of-network, cash-based practice. And the majority of my referrals are people that literally just found me online from their own Google searching. And I just can't believe that that's... been my main source of patient they told me that and I didn't believe them. And it's driving my whole business. the contact and how quick people are to respond if I ever have a question and want to update Something I just get responses right away. and also just the onboarding and development process Was just one-on-one with a real person, really going through all the pain points, and working on it together. So that human content, and that really quick response to was a huge shock to me, and has really really been helpful. the team, I mean, they just go above and beyond. even, like, thinking of the name of my company, developing a logo, just advice on how make, Rack cards - everything you could possibly think of marketing-wise, they've been really helpful in kind of giving me that support beyond just the website and the online presence. And then just taking the time to make custom content, and working with me with every little detail. I've never been told that something can't be done. They always are able to produce what I'm asking for. So it's just been incredible. this is my first time working with a company like this, but I know the past working for different companies, getting that content changed and updated seemed like the hardest thing ever. It would take months to just get the address updated or to get old staff members off the website. and... just get that instant help and feedback, and it's really, really important. Also the presence on Google Maps, Bing, all these different avenues that people look for things online, they just handle all of it for you. I know that that's not easy to do because last places that I've worked have had errors in all those different platforms that lasted for years. So getting those things fixed can be really difficult. So it's so helpful to have a team on your side.