Achieved Regulatory Compliance and Lower Rates with Personalized Merchant Services Support

Hi, my name is Dan Lievens and I'm shooting this video because a few months ago I was using Stripe and I was just another number and today using InChek I have an entire team of people at my fingertips that I can reach out to whether it's support, whether it's technical, whether it's billing, whether it's chargebacks and it's been absolutely beautiful to know that I'm treated as a human being as a fellow business owner. One of the main reasons that I almost did not go with InChek is because of the whole back end process. and a lot of people just don't think that they have the time but at the end of the day it's quite amazing when you can see the savings and everything else that comes with being able to switch to a merchant service account that really kind of holds your hands and treats you like a real human being. So little we know that having been in business for years weren't truly in compliance with regulations FTC and whatnot and through InChek their compliance went through all of our stuff and made sure that we had i's dotted and the t's crossed and that process alone created so much value for our company because now we know that our backs are covered. When it comes to chargebacks or we have a heavy volume day all of those things are foundation is built so the compliance process was actually at the end of the day something that we truly value tremendously. There are tons of benefits of using InChek. I have access to everybody on the team via email and even on text messaging, anytime I send any kind of question whether it's technical or rate related or billing issues they immediately respond back to me and I'm on a first name basis with their entire team and that's something that you cannot find anywhere else. And they understand the importance of making your funds available. So that's just something that doesn't happen. Knowing that we have that safety net and that our funds won't be frozen and all the chargebacks and everything is taken care of, that's a safety net that every single business owner should take into consideration. So if you're a business owner like me and you're on the fence about switching to InChek, the rates are lower first of all and then knowing that you have a team of people that are behind you when it comes to one of the most important things in your business and that's your revenue. I knew InChek was right for me when I looked at my peers and even in the masterminds that we're with and when you look under the hood they're all using InChek so that was certainly a decision maker there for me.