Customer story · Left Right Labs
Clarifying Brand Voice and Professional Credibility for a Healthcare Founder
Sherri Griggs
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Sherri Griggs, a Nurse Practitioner at Balanced Body Health and Wellness, worked with Left Right Labs to achieve brand clarification and professional credibility. By defining her unique brand voice, the agency helped translate her vision into a professional identity that attracts clients. Griggs highlighted their organized process and commitment to her specific goals over a one-size-fits-all strategy.
At a glance
- Primary Use Case
- Brand clarification and defining a professional brand voice
- Reported Result
- Increased professional credibility and a voice that others can understand
- Time to Value
- Not stated
“I felt it was more of we will take what you have and we will help you define it, say what you need to say, get the words out, get the message out, and work with you, meet you where you're at.”
“I feel that the new brand strategy will help people see me as more credible.”
“Left Right Labs helped me put that into a brand voice, into a voice that I can share with others and others can now understand and see what my brand is.”
The interview
Why did you choose to work with Left Right Labs for your business?
I chose to work with Left Right Labs because I felt that they had a very good process put together, and process is so important. They also had worked with some really big names and I was able to see some of their work and some of the things that they had already done.
What was your initial impression of the team when you heard them speak?
When I heard them talk at the event I was at, I really liked the energy and what I heard. I felt that they were really coming from a place of wanting to help you as opposed to coming from a place of wanting to help themselves.
What specific transformation did Left Right Labs provide for your brand?
We really didn't pivot my brand, and we didn't do anything that I think would have to do with audience expansion because it was more clarification. They were able to take what I have and help me define it, say what I need to say, get the words out, get the message out, and work with me and meet me where I'm at.
What makes Left Right Labs different from other potential agencies?
One, they were there at the right place at the right time. I also liked their willingness to share; other agencies have not come across with that mindset. I really felt that their number one goal was my number one goal. It wasn't to say, 'I have this strategy that I use and so we're going to take your company and fit you into it.'
How do you feel the new brand strategy will impact your business?
I feel that the new brand strategy will help people see me as more credible. We were able to put together clarification, defining what I have and putting it into a voice that's my brand voice. When people see that, it is more professional and it will be more attractive.
What was it like working with Trina and Gretchen?
Trina and Gretchen at Left Right Labs were both so personable. They're on the spot, they do what they say they're going to do, and they were very organized. It was some very well spent money. In fact, when they mentioned doing another program, I said, 'count me in.'
Frequently asked
How does Left Right Labs approach brand strategy differently than other agencies?
Sherri Griggs noted that unlike other agencies that try to fit a company into a pre-existing strategy, Left Right Labs meets the founder where they are. She felt their number one goal was her number one goal, focusing on defining her specific message rather than using a rigid template.
Full transcript
About Left Right Labs
Left Right Labs
Official site: leftrightlabs.comLeft Right Labs is an award-winning brand strategy and design agency that specializes in brand evolution for visionary founders and personal brands. They help 6, 7, and 8-figure leaders translate complex ideas into high-authority identities that support sustainable growth. As Sherri Griggs experienced, the agency focuses on aligning a founder's inner power with their outer expression through a highly organized and personable process.
- Industry
- Brand Strategy Agency
Topics
- brand strategy
- healthcare
- founder
- brand voice
- credibility
- professionalism
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