Customer story · Live Your Message
Richard Zaltner Achieved Zero Resistance Marketing and Strategic Business Clarity
Richard Zaltner
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Richard Zaltner used Live Your Message to transform his marketing from high-pressure sales to 'zero resistance marketing.' By implementing Marisa Murgatroyd’s Flow Mapping and Road Mapping, he stopped chasing dead ends and focused his message on the right audience, resulting in potential clients proactively asking to sign up for his project management training.
At a glance
- Primary Use Case
- Learning how to market and fill rooms for training programs independently.
- Reported Result
- Achieved 'zero resistance marketing' where clients ask to sign up.
- Key Methodology
- Flow Mapping and Road Mapping for strategic business alignment.
“It's zero resistance marketing. And that has to do with how Marisa views marketing. And it's such a refreshing difference.”
“With Flow Mapping and Road Mapping, you don't need to go through those kind of zigzags where you have lots of dead ends.”
“You leave every session like your entrepreneurial batteries are recharged. It's amazing.”
The interview
What is your professional background and what do you teach?
I work with frustrated project managers facing impossible challenges. I teach them how to consistently finish their projects early, 15% to 25% early, by shifting their project management paradigm. I've done consulting and teaching and training for quite a while, so I'm very comfortable with what I do.
What was the primary challenge you faced before joining the program?
What I didn't know was how to market it. Most of the work I had done, someone else had put the people in the room. I took care of them very well, but I didn't know how to get them in the room myself. What I learned from Marisa in terms of how to do that myself has been just so helpful.
How has your approach to sales and marketing changed?
Before, I always felt like I had to push to get people to say yes. And what I have finally reached is the point where, at least with certain people, I essentially lay out what I do and they ask me how they can sign up. They ask me, 'Is this real?' They ask me, 'Do you have availability?' So it's zero resistance marketing.
How did the program help you define your business goals?
In Marisa's program, she starts with, 'What are your goals? What kind of business are you trying to develop?' I was able to realize that I'm not an empire builder. I'm not looking for massive scale or massive revenue. I'm looking for substantial impact on the people who really need what I had to offer, and she has methods that fit that perfectly.
What specific tools or concepts were most impactful for your strategy?
The ideas of Flow Mapping and Road Mapping allowed me to really think strategically about what I was doing and allowed me to start on some small things and then grow them into bigger things and they fit. You don't need to go through those kind of zigzags where you have lots of dead ends but don't make forward progress.
What was your experience with the community and coaching staff?
The part of Marisa's program that I loved but didn't expect was the community. Marisa attracts a great group of people and because of that, she attracts a great group of coaches to work with those people. You leave every session like your entrepreneurial batteries are recharged. It's amazing.
Frequently asked
Does Live Your Message only work for people who want to build massive empires?
No. Richard Zaltner noted that while the program supports scaling, it also perfectly fit his goal of making a substantial impact as a retired mentor without seeking massive revenue or scale.
How does the Live Your Message community impact the experience?
Richard found the community to be a powerful, unexpected benefit, stating that Marisa attracts a great group of people and coaches that leave your 'entrepreneurial batteries recharged' after every session.
Will I waste time on marketing tactics that don't work together?
Richard explained that the Flow Mapping and Road Mapping techniques allow for strategic progress, helping students avoid the 'zigzags' and 'dead ends' of disconnected products.
Full transcript
About Live Your Message
Live Your Message
Live Your Message is a business coaching and marketing education company that helps entrepreneurs build a brand that is authentic to their goals. They serve a wide range of clients, from those seeking massive scale to those focused on deep, individual impact. Through methodologies like Flow Mapping, they transform frustrated business owners into confident marketers who can attract their ideal audience with ease.
- Industry
- Business Coaching and Marketing Education
Topics
- consulting
- marketing strategy
- business clarity
- lead generation
- coaching
- professional services
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How this story was recorded
Is this a real, verified customer review of Live Your Message?
Yes. Richard Zaltner recorded this on video through Share One, so you can see and hear the person behind the words rather than reading an anonymous text review. Businesses that want verified video reviews like this one use share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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