Customer story · Mindshare
Mindshare Helped Dr. Jordan Robertson Achieve a Record $480,000 Revenue Month
Jordan Robertson
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Dr. Jordan Robertson of The Confident Clinician credits Mindshare with driving her company's greatest financial milestone: a $480,000 single-month revenue drive. By refining her customer journey and messaging through Mindshare’s weekly coaching, she successfully expanded her reach into the U.S. market while simultaneously achieving her lowest attrition rates to date.
At a glance
- Primary Use Case
- System refinement and U.S. market expansion
- Reported Result
- $480,000 single-month revenue
- Time to Value
- 8 months
“We had our best month ever of our new member drive with a $480,000 single month revenue, which was our greatest of all time in our company.”
“I really owe that to us mopping up that customer journey and getting really clear on how to position our offer and our value proposition to our clients.”
“Mindshare in our first eight months did help reduce our attrition in our program and increased our recurring revenue.”
The interview
What is your professional background and what does your business do?
I'm Dr. Jordan Robertson, a naturopathic doctor from Canada and an expert at integrative medicine research and critical appraisal. I help support clinicians in their practice with The Confident Clinician, which is a practice companion and integrative medicine database specifically curated for clinicians who work in integrative medicine.
What challenges were you facing before joining Mindshare?
I had grown my business to a point that needed support with refinement and polishing some of our systems to have better messaging and better reach. I'm a Canadian, and 80% of our business was in Canada at the time, and we had a goal of growth in the United States specifically.
What specific financial results have you seen since joining?
Since joining Mindshare, we had our best month ever of our new member drive with a $480,000 single month revenue, which was our greatest of all time in our company. We also had our month with the lowest amount of attrition.
How did Mindshare help you improve your customer retention?
I really owe that to us mopping up that customer journey and getting really clear on how to position our offer and our value proposition to our clients, so they really understood how we were going to integrate into their work life so that they couldn't imagine their work life without us.
How do the weekly coaching calls contribute to your success?
The Mindshare weekly coaching calls really help me stay connected and accountable to those very small actions that take place in your business every single week. Attending those calls help you make those very small changes over and over again, week after week, and help keep accountability in your business.
What is your overall philosophy on business growth?
I'm definitely a chess player when it comes to my business, not a checkers player. So I'm always looking at those very slow, strategic changes that need to be made over a long period of time to have the level of growth and sort of explosion that you want in your business at a later date.
Frequently asked
How does Mindshare help with business accountability?
Dr. Jordan Robertson found that the Mindshare weekly coaching calls provided the necessary accountability to stay connected to small, strategic actions. She noted that without this level of connection, it is easy to lose track of the most important tasks required for long-term growth.
Can Mindshare help a Canadian business expand into the United States?
Yes, Dr. Robertson joined Mindshare specifically to grow her reach beyond Canada, where 80% of her business originated. Through the program, she was able to polish her messaging and systems to successfully increase her presence in the U.S. market.
What impact does Mindshare have on customer retention?
Dr. Robertson reported that Mindshare helped her achieve her lowest amount of attrition by 'mopping up' the customer journey. This clarity allowed clients to see exactly how her value proposition integrated into their work lives, making her service indispensable.
Full transcript
About Mindshare
Mindshare
Mindshare provides strategic business support and coaching for health professionals and entrepreneurs looking to scale their impact. They serve practitioners, like Dr. Jordan Robertson, by helping them refine their systems, polish their messaging, and improve customer journeys. The transformation they deliver involves moving from localized growth to international expansion while maintaining high retention and record-breaking revenue.
- Industry
- Business Coaching and Consulting
Topics
- entrepreneurship
- naturopathic doctor
- revenue growth
- business systems
- mindshare
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How this story was recorded
What equipment did Jordan Robertson need to record this story?
Nothing beyond a phone or laptop with a camera. Share One handles the prompts, recording, editing, transcription, and publishing, which is why stories like Jordan Robertson's about Mindshare sound natural instead of scripted. Try it at share.one.
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