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Customer story · Preferred Properties Steamboat

Affordable Mountain Living with Seamless Lease Transitions and Exceptional Property Maintenance

Tishauna Perue · Recorded 7/7/2025

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Share One · July 7, 2025
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Tishauna Perue recommends Preferred Properties Steamboat for their responsive communication and well-maintained mountain rentals. Tishauna highlighted the ease of using their online portal for requests and praised the team for facilitating an abrupt lease transition with individual care, noting that the units remain affordable for single tenants in the Steamboat area.

At a glance

Primary Use Case
Single-tenant residential apartment rental in Hayden, Colorado.
Reported Result
Seamless lease transition and high-quality property maintenance.
Time to Value
Immediate via online portal and responsive communication.
Maintenance of the building was amazing. Like, I love your online portal. Absolutely easy to get any requesting or responses.
They really thought about me as an individual as well, which is super appreciated. Sean was phenomenal.
Price-wise is pretty on point. It's reasonable. I was a single person living there and it was pretty affordable.

The interview

Can you introduce yourself and where you are living?

Hi, my name is Tishauna Perue, and I am living in Hayden, Colorado.

How would you describe your overall experience living in the apartment?

Honestly, as it's coming to an end, I'm a little sad because I love that little apartment, but I have to give it up. I recently got engaged, so I'm moving out of my little apartment to go live with my spouse. But it was a wonderful experience living there.

How did the company support your stay and handle maintenance?

Preferred Properties in Steamboat really supported my stay in there. Maintenance of the building was amazing. I love your online portal. Absolutely easy to get any requesting or responses.

How did they handle your lease transition?

Even though it was a little bit abrupt to switch over my lease, they understood my circumstance, and they were pretty easy to communicate with to facilitate that transition. They really thought about me as an individual as well, which is super appreciated. Sean was phenomenal and just worked with me throughout that process.

What was the communication like during your tenancy?

Throughout my time there, honestly, communication was great. I could always communicate via email, via phone calls; pretty easy to connect. Whether you guys were out of office or not, I got a response, and I knew how to navigate whatever issue I was having.

What did you think of the property's physical condition and community?

What I really liked is how you guys took great care of the complex itself. In Steamboat, there's snow, there's a bunch of different stuff, and you guys took care of the property itself, the surrounding, the townhouses; immaculate at all times. It's a pretty safe community, pretty quiet neighborhood, and I think you guys just really take pride in whoever, whatever tenants you pick that is a really good mesh within that complex.

How was the pricing and the layout of the unit?

Every rental property is a little bit challenging in the mountains, but price-wise is pretty on point. It's reasonable. I was a single person living there and it was pretty affordable. I kind of like the little funky layout. It's pretty unique. Even though the buildings are kind of adjoined you really have your own space, and it felt great for me.

Frequently asked

Is it difficult to break or switch a lease with Preferred Properties Steamboat?

According to Tishauna Perue, the process was handled with understanding. Even though her need to switch the lease was abrupt due to an engagement, the staff worked with her as an individual to facilitate the transition smoothly.

How does Preferred Properties Steamboat handle snow and property upkeep?

Tishauna noted that the company takes great care of the complexes, keeping the surroundings and townhouses 'immaculate at all times' despite the challenging Colorado snow conditions.

Are rentals at Preferred Properties Steamboat affordable for single people?

Tishauna stated that for a single person living in the mountains, the price-wise was 'pretty on point' and 'pretty affordable' compared to other rental challenges in the area.

Full transcript

Tishauna (00:03) Hi, my name is Tishauna Perue, and I am living in Hayden, Colorado. So honestly, as it's coming to an end, I'm a little sad because I love that little apartment, but I have to give it up. I recently got engaged, so I'm moving out of my little apartment to go live with my spouse. But it was a wonderful experience living So Honestly, Preferred Properties in Steamboat really supported my stay in there. there. I mean, maintenance of the building was amazing. Like, I love your online portal. Absolutely easy to get any requesting or responses. And even though it was a little bit abrupt to switch over my lease, they understood my circumstance, and they were pretty easy to communicate facilitate that transition. They really thought about me as an individual as well, which is super appreciated. Sean was phenomenal, and pretty and just worked with me throughout that process. It was just super great. Throughout my time there, honestly, communication was great. I could always communicate via email, via phone calls; pretty easy to connect. Whether you guys were out of office or not, I got a response, and I knew how to navigate whatever issue I was So honestly, what I really liked is how you guys took great care of the complex itself. I mean, in Steamboat, there's snow, there's a bunch of different stuff, and you guys took care of the property itself, the surrounding, the townhouses; immaculate at all times. It's a pretty safe community, pretty quiet neighborhood, and I think you guys just really take pride in whoever, whatever tenants you pick that is a really good mesh within that complex. Every rental property is a little bit challenging in the mountains, but price-wise is pretty on point. It's reasonable. I was a single person living there and it was pretty affordable for pretty fair game for what you're getting for the units there. And I kind of like The little funky layout. It's pretty unique in the setting of how it is. Even though the buildings are kind of adjoined you really have your own space, and it felt great for me. You guys are pretty phenomenal. I love the units I really love the community there.

About Preferred Properties Steamboat

Preferred Properties Steamboat provides residential rental management services in the Steamboat Springs and Hayden, Colorado areas. They serve tenants looking for well-maintained, unique living spaces in mountain communities, offering a mix of apartments and townhouses. The company delivers a seamless rental experience through responsive communication, an efficient online portal, and a personalized approach to tenant transitions.

Industry
Residential Property Management

Topics

  • property management
  • residential rentals
  • tenant experience
  • lease transition
  • hayden colorado
  • affordable housing

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