Skip to main content

Customer story · SPA SOURCE LLC

High-Quality Chiropractic Equipment with Premium Features at One-Third the Expected Cost

Christopher Proulx · Recorded 12/15/2025

0:000:00
Captured on
Share One · December 15, 2025
Content fingerprint
dacf155be07a99e2
FNV-1a-32x2 over this page's video URL, capture timestamp and transcript — recompute it to confirm nothing was altered after publication.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Dr. Chris Proulx of Motion Theory Health reviewed SPA SOURCE LLC, specifically praising the Ossiflect Pro table. He reported that the equipment delivered the quality and features he expected to pay two to three times more for elsewhere. Proulx highlighted the seamless communication and professional support as key factors in his successful clinic expansion.

At a glance

Primary Use Case
Equipping a new expanded clinic space for physical medicine and chiropractic care.
Reported Result
Acquired high-quality equipment for 1/3 to 1/2 the price of competitors.
Key Product
Ossiflect Pro
It has the features, it has the quality, it really has everything that I would have expected to pay two to three or more times, you know, for that, that same product.
I was able to overcome that sort of initial resistance of the unknowingness... you're a much larger organization than I had realized, which again, just lends itself to the credibility aspect.
Buying capital equipment is challenging in and of itself, let alone if something goes wrong... I think Spa Source realizes that and that's why they do such a good job.

The interview

Can you introduce yourself and your practice?

Hi, I'm Dr. Chris Prew. I am located at Motion Theory Health in Wolfboro, New Hampshire. I'm a conservative physical medicine specialist, chiropractor, and athletic trainer.

What were you looking for when you started your search for new equipment?

I was looking for a new table; I'm in a new clinic space. I expanded from another one and thought it would do well to treat myself with a new piece of equipment. But I was also looking for a lot of appropriate techniques that I wanted to be able to perform in sort of this quote-unquote compact package.

How did you first encounter Spa Source and the Ossiflect Pro?

I came across the Ossiflect Pro and thought it looked very interesting. And so I started communicating online with a salesperson, and that kind of started the process, just all of that really led to a really good experience even before I actually got to use the product.

Did you have any initial hesitations about working with Spa Source?

To be honest with you, I was not very familiar with SpaSource. I think you have some more products in other areas such as aesthetics and Med Spa. I did my due diligence. I became much more familiar with your product offerings; you're a much larger organization than I had realized, which again, just lends itself to the credibility aspect of things. And so I was able to overcome that sort of initial resistance of the unknowingness.

What set Spa Source apart from other companies you considered?

I did consider others, but it was that level of communication because I wasn't getting it from those others. There really seemed to be that connection and that implication that there was that understanding and that guarantee of support. The pricing was also incredible.

What was your reaction when the product finally arrived?

When the product came in, I was surprised at how good it was and how the value was just incredible. It has the features, it has the quality, it really has everything that I would have expected to pay two to three or more times for that same product.

What would you say to other clinicians considering Spa Source?

I would just say, listen, you need to identify what your resistance is. Buying capital equipment is challenging in and of itself, let alone if something goes wrong. Spa Source is a well-established organization with great customer service, great products, and great follow-up. If those are any of those resistances, then check, check, check, check.

Frequently asked

Is Spa Source a credible company for medical professionals?

Dr. Chris Proulx initially had 'unknowingness' about the brand but found credibility in their large organizational size and specialized product offerings for aesthetics and Med Spas. He noted that their professional communication and follow-up solidified his trust.

How does Spa Source equipment pricing compare to other brands?

According to Dr. Proulx, the value was 'incredible,' stating the Ossiflect Pro had features and quality he expected to pay two to three times more for with other providers.

What is the customer service experience like at Spa Source?

Dr. Proulx described the service as a 'really good experience' characterized by consistent online communication and a 'guarantee of support' that he could not find with other equipment vendors.

Full transcript

Chris Proulx (00:00) when the product came in, I was surprised at, at how good it was and, how. the value was just incredible. it has the features, it has the quality, it really has everything that I would have expected to pay two to three or more times, you know, for that, that same product. Hi, I'm Dr. Chris Prew. I am located at Motion Theory Health in Wolfboro, New Hampshire. was looking for a new table, I'm in ⁓ a new clinic space. expanded from another one and thought it would do well to treat myself with a new piece of equipment. But I was also looking for a lot of appropriate techniques that I wanted to be able to perform in sort of this quote unquote compact package. I came across the Ossiflect Pro and thought it looked very interesting. And so I started communicating online with a salesperson, and that kind of started the process, just all of that really led to a really good experience even before I actually got to use the product. to be honest with you, I was not very familiar with SpaSource. I think you have some more products in other areas such as aesthetics and Med Spa and things like that. I'm a conservative physical medicine specialist, chiropractor, athletic trainer, came across it, did my due diligence. Like I said, we communicated several times. And so, you know, then I became much more familiar with your product offerings, you're a much larger organization than I had realized, which again, just lends itself to the credibility aspect of things. and so I was able to overcome that sort of initial resistance of the unknowingness, the customer service, mean, like I said, it really, it solidified it, the pricing was And it just really checked off all those boxes that I would want to portray, you know, as a potential, you know, organization trying to reach out to these, these potential customers, which in this case is clinicians and, you know, people that are offering those professional services. And so there was this sort of connection that suggested that you guys understood what I was doing and so, you know, made me feel the way that I would want to make my patients to be completely transparent, I did consider again, it was that level of communication because I wasn't getting it from those others, And there really seemed to be that connection and that implication that there was that understanding and that guarantee of support. I would just say, listen, you need to identify what your resistance is. the expectations, you know, need to meet that. And so well-established organization, great customer service, great products, great follow-up. if those are any of those resistances, then, you know, check, check, check, check. Buying capital equipment is challenging in and of itself, let alone if something goes wrong, that's the last thing you need because it impacts my business. And so I think Spa Source realizes that and that's why they do such a good job.

About SPA SOURCE LLC

SPA SOURCE LLC is a premier wholesale provider of high-quality medical exam chairs, spa equipment, and specialized procedure tables. They serve a diverse range of professionals, including chiropractors like Dr. Proulx, dermatologists, and aesthetic clinicians, by providing advanced motorized furniture. Their mission is to help practitioners upgrade to high-end, durable clinical environments while maintaining exceptional value and customer support.

Industry
Medical Spa Equipment

Topics

  • chiropractic
  • physical medicine
  • clinic expansion
  • equipment upgrade
  • ossiflect pro
  • cost savings

Watch next

How this story was recorded

Where does the transcript for "High-Quality Chiropractic Equipment with Premium Features at One-Third the Expected Cost" come from?

It's auto-generated by Share One from Christopher Proulx's recording, then lightly cleaned so it stays readable and searchable. Every SPA SOURCE LLC story published here gets the same treatment. You can publish your own customer stories the same way at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

Collect your own customer stories at share.one