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Customer story · SPA SOURCE LLC

Savage Aesthetics Upgrades Practice with High-Quality Versatile Motorized Spa Chair

Devan Peek

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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Devan Peek of Savage Aesthetics recommends Spa Source for their high-quality, versatile motorized spa chairs. Peek reported a great experience from order placement to quick shipping, highlighting the chair's memory functions, swivel base, and ADA-friendly low height. The practice gained value through Spa Source’s responsive support and ability to identify the best product for their specific clinical needs.

At a glance

Primary Use Case
High-quality motorized spa chair for an aesthetic practice
Reported Result
Improved patient comfort and clinical versatility
Key Features
Memory functions, swivel base, and low-entry height
I feel like Spa Source actually cared which product they put in my office versus others just was pushing the sale.
The shipping was very quick. They were, like I said before, very responsive, attentive, answered all my questions thoroughly.
It's holding up well, all of my patients love it, it's doing everything that I need it to do, it's very versatile, highly recommend.

The interview

Why did you consider Spa Source as a resource for your spa equipment?

I considered Spa Source as a good resource because I read several reviews where they had great feedback, their product line was phenomenal, and they were very responsive to any of my questions prior to purchase.

Was there anything that almost prevented you from using Spa Source?

No, as far as anything that would have prevented me towards using Spa Source, I really honestly couldn't find a reason. They aligned with everything I was looking for.

What is the number one value you gained by working with them?

The number one value is that they are very responsive. They were attentive, they were able to source the product that I was looking for for my specific needs, and they actually cared which product they put in my office versus others just pushing the sale.

How did their customer service impact your decision process?

They reached out whenever I only had a product in my cart and I was hesitant towards buying it. They reached out to confirm if I had any questions, not really pushing the sale, just making sure that I was taken care of, which helped forward my decision process. Also, the promotions they offer were awesome and helped me save money.

How would you describe the ordering and shipping experience?

My overall experience has been great from the time of order placement to the shipping of the product. The shipping was very quick. They answered all my questions thoroughly and it's just been a great experience.

What specific product did you purchase and how is it performing?

I purchased a spa chair for the aesthetic practice. I'm super excited; every time my patients come in I'm like 'look at my new chair.' It's holding up well, all of my patients love it, it's doing everything that I need it to do, and it's very versatile.

What specific features of the chair do you find most useful?

It's got high-quality buttons on the side and a remote with a reset button and memory functions. The armrests lift up, which I love, and it has an awesome swivel. It goes up high enough and it also goes really low for patients who might not be able to crawl up into a chair.

Frequently asked

Is Spa Source a pushy company when it comes to sales?

According to Devan Peek, Spa Source was not pushy; they reached out when a product was left in the cart to ensure questions were answered and to help the decision process rather than just pushing a sale.

Are Spa Source chairs suitable for patients with mobility issues?

Yes, Devan Peek noted that the chair goes low enough for patients who might otherwise struggle to crawl up into a chair, making it accessible for various patient needs.

How is the build quality of Spa Source equipment?

Devan Peek described the chair as high quality, specifically noting that the side buttons and remote are durable and the chair is holding up well under regular patient use.

Full transcript

Speaker 0: My name is Devin Pink and I am with Savage Aesthetics and I'm located in Lafayette, Georgia. So I considered Spasource as a good resource for spa equipment due to I read several reviews where they had great feedback, their product line was phenomenal, and they were very responsive to any of my questions prior to purchase. So no, as far as anything that would have prevented me towards using SpalSource, I really honestly I couldn't find a reason. They aligned with everything I was looking for. So the number one value that I have gained by working with SpawSource is that they are very responsive. Like I said previously, they were attentive, they were able to source the product that I was looking for for my specific needs and that was important. So they was able to really identify with my practice and which product best fit. I feel like SpawSource actually cared which product they put in my office versus others just was pushing the sale They also reached out whenever I only had a product in my cart and I was hesitant towards buying it and they reached out to confirm if I had any questions, not really pushing the sale, just making sure that I was very, you know, taken care of and actually helped me forward my decision process. Honestly, the promotions that they offer were very awesome, so I was able to obtain a promotion and get on board with a promotion that was available at the time of my purchase and that surprised me, you know, anytime we could save money, so. My overall experience with SpallSource has been great from the time of order placement to the shipping of the product. The shipping was very quick. They were, like I said before, very responsive, attentive, answered all my questions thoroughly and it's just been a great experience. Don't have anything negative to say about Spasource. So my product that I purchased was a spa chair for the aesthetic practice. I'm actually super excited every time my patients come in I'm like look at my new chair, you know, so it's holding up well, all of my patients love it, it's doing everything that I need it to do, it's very versatile, highly recommend. If you are hesitant about purchasing from Spasource, definitely feel relieved. They'll talk you through any hesitations you may have and they'll lead you to the best product for your practice. I guess I could totally take this pillow out. Okay. So we've got So the chair itself, I don't know if I need to be in it, but it's got your buttons here on the side. It's hard to hold this stand up and do this. So we've got the buttons on the side here. That's very awesome. They work well. You can tell they're high quality. And then I've also got the remote that can you see that? So we've got the remote. It's very versatile. It's got the reset button. It also has the memory functions on that. It's just overall just a great chair. The armrest lift up, love that feature. Also we've got this awesome swivel down here. I don't know if you can see that, but this also swivels the chair. It goes up high enough and I love that it goes low as well. So it goes really low for your patients who might not be able to crawl up into a chair. Yeah, I don't ever get on video. Can you send them to me? Okay, I would like to view it first but I mean I don't mind that you guys use it as long as if I could get that as well.

About SPA SOURCE LLC

Spa Source LLC is a premier wholesale provider of professional medical exam chairs, procedure tables, and aesthetic equipment. They serve a diverse range of medical professionals, including dermatologists and aesthetic clinicians, by providing advanced motorized systems and ADA-compliant designs. Their mission is to help practices like Savage Aesthetics transition to high-end, durable clinical environments through premium furniture and attentive, expert support.

Industry
Medical Spa Equipment

Topics

  • medical spa equipment
  • aesthetic practice
  • motorized exam chair
  • customer service
  • product versatility
  • equipment upgrade

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Who recorded this video testimonial for SPA SOURCE LLC?

Devan Peek recorded it themselves — no film crew, no studio. SPA SOURCE LLC sent a single Share One link, and the story was captured straight from Devan Peek's own phone or laptop browser. Any business can collect the same kind of first-person video at share.one.

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