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Customer story · SPA SOURCE LLC

Space-Saving Motorized Spa Chair Enhances Clinical Efficiency at Honolulu Urgent Care

Dr. Young Kwon & Lelah Kaleikini · Recorded 4/27/2026

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Share One · April 27, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Dr. Young Kwon and Lelah Kaleikini of Honolulu Urgent Care recommend Spa Source for their high-quality, motorized spa chairs. They achieved a perfect fit in a small clinical space, noting the chair's smooth movement, dual hand and foot controls, and damage-free shipping to Hawaii, which had previously been a challenge with other vendors.

At a glance

Primary Use Case
Medical procedures and patient examinations in a small clinic setting.
Reported Result
Perfect fit for small rooms with smooth, motorized adjustments and dual controls.
Shipping Experience
Packaged perfectly with no damage, even for Hawaii delivery.
It gives her, like, a perfect fit right in her office, and then movement is definitely a bonus. It's very good. It's smooth.
The most important reason I bought it because I kind of like a small spa. It's a small space compared to others, but it's perfect for small room.
Usually, like, the shipping to Hawaii, I mean, I'm having an issue, like, previously, like, to have a broken part. Yeah. And then damage of the boxes. No problem at all.

The interview

What challenges did you face when looking for a spa chair from other providers?

I tried to look at other chairs, but they were too big, too bulky, and not comfortable. The foot pedals were often far behind and they were not reasonably priced. Also, the coloring didn't match our decor.

What specific features of the Spa Source chair stood out to you?

Your spa chair has a handy one and a foot pedal one, which is perfect. It goes around and it's neat. It gives a perfect fit right in the office, and the movement is definitely a bonus. It's very smooth and adjusts easily without getting stuck going up, down, or around.

How was the ordering and delivery process?

Ordering wasn't an issue. It came packaged perfectly, no damage, and there was easy communication. We had good information and a contact number if we had any questions, which was a good bonus.

Why was the size of the chair so important for your practice?

The most important reason I bought it is because I have a small spa. It's a small space compared to others, but this is perfect for a small room. Everything is in one spot and it is the perfect size. I'm thinking of buying more later.

What was your experience with the assembly and setup?

Putting it together was good too—super easy and quick. It didn't require any crazy tools, so that was another plus.

How does the chair perform during patient procedures?

Whenever I do a patient, you can easily pull the leg down and do whatever procedures you need while they lay down. I love it.

Frequently asked

Is Spa Source equipment suitable for small medical exam rooms?

Yes. Dr. Young Kwon specifically chose Spa Source because the chair was the perfect size for a small room compared to other bulky options, noting it fits neatly in the office without sacrificing movement.

How difficult is it to assemble Spa Source motorized chairs?

Lelah Kaleikini reported that putting the chair together was 'super easy' and 'quick,' specifically mentioning that it did not require any 'crazy tools' for assembly.

Does Spa Source ship to Hawaii without damaging the equipment?

Dr. Kwon noted that while they previously had issues with broken parts and damaged boxes from other shippers, the Spa Source order arrived in a timely manner, packaged perfectly with no damage.

Full transcript

Hi, my name is Young Kwan. We are located at 1441 Kapiolani Boulevard, Honolulu, Hawaii. The name of the spa is Honolulu Urgent Care. And then my name is Lele Kalikini. I also work alongside with Dr. Kwan at Honolulu Urgent Care. I tried to look at the chair, spa chair. Another one I look at it was, like, too big, and then it's, like, kind of too bulky and then it's comfortable. And then the foot pedal was far behind, and then not reasonable priced either. And then- Coloring wasn't- Yeah ... another thing, that it didn't match with the decor was not good. And then also your spa has there is, like, a handy one and the foot pedal one, which is perfect. Perfect. It goes around. It's neat. It gives her, like, a perfect fit right in her office, and then movement is definitely a bonus. Yes. It's very good. It's smooth. Yes. And it adjusts easily for her. It's not like she's gonna get stuck going up, down- Mm-hmm ... or going around. It's just very good. I just like the chair. No hesitation. Ordering wasn't an issue. No issue. It came packaged perfectly, no damage, easy communication. We had any questions about it, which is also a good bonus. The most important reason I bought it because I kind of like a small spa. It's a small space compared to others, but it's perfect for small room. So I'm thinking buying more later. Everything is in there, like, here and there, like, just one spot, perfect size. Customer serv- everything was good. Like, if we had any questions, I mean, it was accessible, easy. Usually, like, uh, the shipping to Hawaii, I mean, I'm having an issue, like, previously, like, to have a broken part. Yeah. And then damage of the boxes. No problem at all. I would recommend Spa Source because it w- came in a timely manner. Shipping, packaging was good. Good information, contact number. It was comfortable and a perfect size. No kinks, nothing. Putting it together, everything, it was good too. Super easy, quick. It didn't require, like, any crazy tools, so that was another good thing. Mm-hmm. That was another plus. Whenever I do patient, and then you can easily pull the leg in the, uh, down, and then you can do whatever you do, procedures, lay down. I love it.

About SPA SOURCE LLC

Spa Source LLC is a leading professional wholesale provider of high-quality spa equipment, medical exam chairs, and procedure tables. They serve medical professionals, dermatologists, and day spa owners by offering advanced motorized systems and ADA-compliant designs. Their products are designed to transform clinical environments into high-end, durable, and comfortable spaces, even when working within limited square footage.

Industry
Medical Spa Equipment

Topics

  • urgent care
  • medical equipment
  • space optimization
  • motorized furniture
  • hawaii shipping
  • aesthetic clinic

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