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Customer story · HomeCareSales

Structured Sales Training and Accountability for Increased Agency Revenue and Volume

Jensen Jones · Recorded 1/14/2026

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Share One · January 14, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Jensen Jones, owner of Home Care CEO Forum, recommends HomeCareSales for delivering clear, structured strategies that produce positive outcomes. Jones reports that agency members using the program have seen increased sales volume and revenues through neuroscience-based scripting, consistent education, and built-in accountability pieces that solve execution challenges across home health and hospice.

At a glance

Primary Use Case
Sales accountability, scripting, and execution for home-based care agencies.
Reported Result
Increased volume of sales and revenues for agency members.
Key Program Features
Structured scripting, consistent education, and built-in accountability.
There's been nothing but positive feedback and helping increase the volume of sales and revenues for their agencies.
Home Care Sales has a very structured program with scripting and consistent education as well as built in accountability pieces.
She understands the languages of how they speak and the way to approach those different types of industries in order to get positive outcomes.

The interview

Why is HomeCareSales your go-to referral partner for agencies?

The reason why I have Homecare Sales as the go-to referral partner is because her strategy is very clear. It's structured and it produces positive outcomes. If you're going to invest in something, you want to know that you're going to get an ROI on it. And so far from all of our members, there's been nothing but positive feedback and helping increase the volume of sales and revenues for their agencies.

What are the biggest challenges you see with the 60+ agencies you work with?

The number one challenge is accountability with sales, consistency and activity, and then execution of actually getting the right things to say in order to gain sales. Home Care Sales has a very structured program with scripting and consistent education as well as built in accountability pieces.

How did you first meet Melanie Stover?

I ran into Melanie at a conference, I believe it was the private duty conference in Vegas. We were both speaking and she spoke before I did. That was my first exposure to her and she's fun on stage, very energetic, captivating. I told myself I need to introduce myself and get to know this person.

What makes her expertise in the home care continuum unique?

Her time being involved with hospice, home health, and home care just speaks volumes because she's been able to work with franchises, independents, large and small. She understands all three very well and sees the overlap, which creates this nice, large mesh network for her to be able to connect people as referral partners to each other throughout the country.

What is it like to work with Melanie in a professional setting?

Mel's fun. She's high energy. She engages with everybody. She's very approachable. And the thing is, she's also a connector. I've been to conferences with her where she's made several introductions to folks who have now become part of my network. This is a lot of value that she brings.

What has been the result of bringing Melanie to your Home Care CEO Forum meetings?

I brought Melanie out to some of our in-person meetings and she's actually met with several of my groups. All of them have liked the presentations and the exercises she brings and it sparks discussion. We have several members who are under her programs right now, just due to that experience and understanding what she has to offer and the amount of knowledge she brings based around sales and structuring it.

Frequently asked

Will I get a return on investment from HomeCareSales training?

Jensen Jones notes that ROI is a primary concern for agency owners, stating that members have seen positive feedback regarding increased sales volume and revenues after investing in the program.

Does HomeCareSales understand the difference between hospice and home health?

Yes, Jensen Jones highlights that Melanie understands the unique languages and approaches for hospice, home health, and home care, recognizing the overlap while respecting their differences.

How does HomeCareSales help with sales representative accountability?

The program addresses the challenge of consistency and activity by providing a structured program with built-in accountability pieces and specific execution steps.

Full transcript

The reason why I have Homecare Sales as the go-to referral partner is because her strategy is very clear. It's structured and it produces positive outcomes. If you're going to invest in something, you want to know that you're going to get an ROI on it. And so far from all of our members, there's been nothing but positive feedback and helping increase the volume of sales and revenues for their agencies. Hi, my name is Jensen Jones. I'm the owner of Home Care CEO Forum and Home Care Sales is a well-trusted resource partner with Home Care CEO. We work with over 60 agencies across the country and the number one challenge is accountability with sales, consistency and activity, and then execution of actually getting the right things to say in order to gain sales. And Home Care Sales has a very structured program with scripting and consistent education as well as built in accountability pieces. So I ran into Melanie at a conference, I believe it was the private duty conference in Vegas. We were both speaking and she spoke before I did. So that was my first exposure to her and she's fun on stage, very energetic, captivating. And so I told myself, I was like, I need to introduce myself and get to know this person. So I just honestly think that her time being involved with hospice home health and home care just speaks volumes because she's been able to work with franchises. She's been able to work with independence, large and small, and that's across the different industries because hospice, home health and home care are very different and she understands all three very well. And she sees the overlap, which is really great because it creates this nice, large mesh network for her to be able to connect people as referral partners to each other throughout the country. And then she also understands the languages. of how they speak and the way to approach those different types of ⁓ industries in order to get positive outcomes. That was pretty impressive. Mel's fun. She's high energy. She engages with everybody. She's very approachable. And the thing is, is she's also a connector, which I really appreciate. I've been to conferences with her where she's made several introductions to folks who have now become part of my network. And this is a lot of value that she brings to conferences. So if you're able to get a chance to connect with her. Definitely say hi. So I brought Melanie out to some of our in-person meetings. So she's actually met with several of my groups. All of them have liked the presentations and the exercises she brings and it sparks discussion. We have several members who are under her programs right now, just due to that experience and in understanding what she has to offer and the amount of knowledge that she brings based around sales and structuring it and accountability and how to actually execute on it for results.

About HomeCareSales

Home Care Sales provides professional development, coaching, and sales training specifically designed for the home-based care continuum, including home care, home health, and hospice agencies. They serve owners, managers, and sales liaisons by shifting agencies from traditional methods to neuroscience-based strategies. As Jensen Jones highlights, their structured approach helps agencies activate new referral partners and achieve measurable ROI through improved sales execution.

Industry
Healthcare Consulting

Topics

  • sales training
  • home care
  • hospice
  • revenue growth
  • agency owner
  • accountability

Watch next

How this story was recorded

How was Jensen Jones's testimonial for HomeCareSales filmed?

It was filmed remotely through Share One: HomeCareSales shared a recording link, Jensen Jones clicked it, answered the interview questions on camera, and the video, transcript, and highlights were generated automatically. You can set up the same flow in a few minutes at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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