Does E-rehab.com provide consistent support after the initial setup?

Yes. Rick Rafael notes that unlike other companies that 'fall off' after a few months, E-rehab.com has provided consistent, immediate support for 16 years, often with the same staff members.

Is E-rehab.com affordable for private physical therapy practices?

Rick Rafael states that the service is 'not too expensive' and that the 'price makes sense' for his multi-location practice.

Can E-rehab.com handle specialized PT business models like concierge clinics?

Yes. When Rafael switched to a concierge model, David at E-rehab understood the specific dynamics and goals needed for the new website and SEO strategy.

Will an event production company understand my specific business needs?

Andrew Reale emphasizes that OkWhen is excellent at getting to know their clients individually, understanding that every schedule and action item requirement is unique to the specific organization.

Can OkWhen handle both in-person and virtual attendees simultaneously?

Yes, Andrew Reale reports that OkWhen manages their in-person production while simultaneously live streaming to nearly 1,000 people worldwide, ensuring Wi-Fi and technical logistics work flawlessly for both audiences.

How do attendees react to the production quality of OkWhen events?

According to Andrew Reale, participants were 'blown away' because they expected a typical COVID-style webinar but instead received a high-end production that changed their perception of the event.

What do real people say about physical therapy?

17 people recorded interviews about physical therapy across 3 organisations. 5 of them mentioned team, hiring or delegation wins in their own words. The most common timeframe people described was over a year. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.

First-hand accounts from people who talked about physical therapy in their recorded interview.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

What people said changed

Counts of interviews where the person described this in their own words.

Team & hiring5 of 17 mentioned it
“What surprised me about ERH when I came back was that the same team was still there, I saw four years ago. was great to see and they all seem so happy to work there and it shows in the quality of their work. fence joi…”Willem Verweij
More clients3 of 17 mentioned it
“Once you specify what your needs are and timeline of execution, they're able to deliver within those parameters that you specify, which that's what every client wants.”Blerim Dibra
Felt supported2 of 17 mentioned it
“When you send an email to support, they're able to respond same day, sometimes within the hour.”Blerim Dibra
Less pain2 of 17 mentioned it
“David very timely reached out to me, I decided go The pain points became more apparent after I made the switch.”Willem Verweij
Family & relationships1 of 17 mentioned it
“I think the longer I get to know them, and the more they get to know me, it's just kind of like an extension of family.”Erin Carr

See the full data tables for Physical Therapy →Read the research write-up →

How long it took

Over a year · 2

Stories in this topic

Showing 12 of 17 interviews.

What people were sceptical about first

“As she then began public school, special education, preschool, we were a little bit worried that the appointments would compromise her ability to access preschool, and the therapists were great about working with us.”Aimee & Mati Holleb
“had no doubt that they were going to be good for me.”Paul Drumheller
“Adam Robin found that previous agencies often added unnecessary 'bells and whistles' that felt like a money grab. He switched to E-rehab because their program is affordable and simple, allowing him to reallocate marketing dollars to other areas.”Adam Robin

Frequently asked

Does E-rehab.com provide consistent support after the initial setup?: Yes. Rick Rafael notes that unlike other companies that 'fall off' after a few months, E-rehab.com has provided consistent, immediate support for 16 years, often with the same staff members. — Rick Rafael
Is E-rehab.com affordable for private physical therapy practices?: Rick Rafael states that the service is 'not too expensive' and that the 'price makes sense' for his multi-location practice. — Rick Rafael
Can E-rehab.com handle specialized PT business models like concierge clinics?: Yes. When Rafael switched to a concierge model, David at E-rehab understood the specific dynamics and goals needed for the new website and SEO strategy. — Rick Rafael
Will an event production company understand my specific business needs?: Andrew Reale emphasizes that OkWhen is excellent at getting to know their clients individually, understanding that every schedule and action item requirement is unique to the specific organization. — Andrew Reale
Can OkWhen handle both in-person and virtual attendees simultaneously?: Yes, Andrew Reale reports that OkWhen manages their in-person production while simultaneously live streaming to nearly 1,000 people worldwide, ensuring Wi-Fi and technical logistics work flawlessly for both audiences. — Andrew Reale
How do attendees react to the production quality of OkWhen events?: According to Andrew Reale, participants were 'blown away' because they expected a typical COVID-style webinar but instead received a high-end production that changed their perception of the event. — Andrew Reale