Private Practice Achieves Top Local Search Ranking and Consistent Patient Referrals

Paul Drumheller (00:00) I think some of the successes that I've seen since working with e-rehab has, #1 been my Google reviews. Dave was on me about those, and I've been doing this for 30 years. I kind of feel like it's begging a little bit. But he convinced me, hey, when you go to a place in the city and you want to go to dinner, what do you look at? You look at Google reviews. And so that was the deciding factor that made me convince my staff that we need to do it. And over the last 2 years, we've had several 5-star reviews, and now we're up there, top in our area, and that has been my most success. and then also with the newsletters that they send out for me every month I get positive feedback from patients that I see or hear or text me as well as current patients and say, "hey, this was a great article." the patients like them. Hi, I'm Paul Drumheller. I'm from Auburn, Washington, and my clinic practices three-dimensional physical therapy and sports conditioning. Before working with e-rehab, I did listen to a presentation that Dave and John gave at the private practice meeting, and I like what they had to say. I talked with them afterwards little bit more, told them my situation. And so I went with them, and that was in November of 2022. So it's been a great transition since then. The main benefit I got from working with e-rehab was the multiple areas of which I could improve, which I could do things. I had some idea and I thought - like everyone else - I thought I could do it myself. But the more I talked to Dave, the more I found out I didn't know. And they just had multiple areas what I could do. it is definitely an opportunity and they will work with you in any step of the way to make sure that it happens. I knew that e-rehab was right for me when I had a discussion with Dave and John after the conference that they gave. I just liked their personality. They've gelled well with mine. I knew that they had been around for a long time. I knew he was a PT, he was in my back pocket, I could talk to him anytime. He was very quick to reach out, to get back to me on questions I had to make me feel comfortable going with them. from then on I just... had no doubt that they were going to be good for me. e-rehab is absolute best at not letting you sit back and do nothing. They make you do things, they want you to do things, they encourage you to do things, and they're right. You should, every opportunity. The price is right, Dave works way more than what he's paid for, and you have to take opportunities that they give you. if you're on the fence about working with e-rehab, my defense for them is that they will not let you fail. They're on you - friendly, in a friendly way, but they are very encouraging to show you why you need to do things, why you should do things, and it's up to you to do it. Dave has actually gone to the point where he's actually done some stuff for me because I've been a little lazy on what he said. Just to show me that yes, it can work, and he was right once again. I've gone with the bigger companies, like I said, I've gone to another session where I took the whole staff down for a week at a facility. And there's just not the follow-up that you get with Dave. he's gone above and beyond. We've got group sessions that he's done. So we get to talk to, and complain to other therapist owners around the country. And so we're all dealing with lot of the same issues, and we can also brainstorm how to solve them.