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Customer story · Birches Health

Moving Beyond Willpower to Sustainable Recovery Through Specialized Gambling Addiction Therapy

Nancy Helen Spitzer · Recorded 1/23/2026

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Share One · January 23, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Nancy Spitzer, a licensed therapist at Birches Health, highlights how the platform helps clients move from the 'action stage' of recovery to sustainable change. By addressing psychological factors and neurochemical cycles like dopamine surges, Birches Health enables patients to repair relationships and financial damage caused by compulsive gambling and sex addiction.

At a glance

Primary Use Case
Specialized counseling for gambling and sex addiction
Reported Result
Transition from willpower-based stopping to sustainable action-stage recovery
Therapeutic Focus
Psychological factors, mindfulness, and neurochemical cycle disruption
The key difference of someone trying to stop versus somebody actually being in what we call like an action stage of recovery is being involved and getting therapy, support, doing action work.
Gambling in essence kind of surges your body with what we call the good drugs, dopamine and serotonin. Very hard to break that cycle.
The most common lie I've heard gamblers tell themselves is that it's not as bad as it is compared to somebody else. You really can't compare your addiction to anyone else's.

The interview

What is the difference between trying to stop gambling and being in the action stage of recovery?

The key difference is being involved and getting therapy, support, and doing action work rather than just removing themselves from a gambling website or taking it off their phone. It involves actually getting a support system, looking at the psychological factors that caused the gambling to continue, and putting effort into mindfulness to create sustainability.

Why is Birches Health special to you as a provider?

Birches Health is special for me because I get to work with a specific demographic of clients, including gambling and sex addiction, and I get to see a wide variety of different individuals across the country. I work with mental health, trauma, infertility, gambling, sex addiction, couples work, and I also see people with mood disorders.

What is the typical experience for clients regarding their finances?

Usually, they don't realize how much money they've spent, especially with any sort of electronic or online gambling. And then they get back their bank statements or realize that they are in the negatives. That's usually what happens with a good majority of our clients.

What are the common misconceptions about gambling?

Many times, people think it is just a fun social activity, so they don't really need help for something that's recreational. What happens most when people honestly start talking about their gambling is they realize how much money they spent and the damage that it has cost them—the effects on their family, their marriage, their relationships, and even their job.

What reasons do people give for continuing to gamble?

People often blame their gambling on a variety of different things: stress at a job, family members asking them to go, or even the websites themselves emailing them and offering 'free money.' There's definitely a lot of different reasons to why they're continuing to go back.

How does gambling affect the brain and daily pleasure?

Gambling surges your body with dopamine and serotonin, making it very hard to break that cycle. Once you get started, it elicits positive thought processes and muscle memory that are hard to change. A lot of times our clients feel dull or flat or just kind of bored with regular activities that used to bring them pleasure.

What practical tools can be used to manage an urge to gamble?

One thing I think is very valuable is taking 15 to 30 minutes to let the craving pass. You can also put the urge on a scale of one to five and see if you can reduce it by challenging your mindset. Other things include breath work, meditation, reading a mantra, or 'playing the tape forward' to consider the negative consequences of gambling today.

Frequently asked

Is willpower enough to stop a gambling addiction?

According to Nancy Spitzer, a common misconception is that gambling is just a recreational activity that can be stopped with willpower. She explains that because gambling surges the body with dopamine and serotonin, it creates a hard-to-break cycle that requires professional support and psychological work rather than just deleting apps.

How long do gambling cravings typically last?

Nancy Spitzer notes that research suggests a craving typically lasts for 30 minutes at the longest. She recommends clients 'play the tape forward' or engage in active distractions like calling a friend or watching a sitcom to allow the urge to subside.

When does gambling transition from entertainment to a problem?

Spitzer observes that it becomes a problem when individuals start 'chasing losses' after losing significant money, often fueled by the belief they can win just one more time. Many clients only realize the extent of the damage when they see negative bank statements or impact on their families.

Full transcript

So think the key difference of someone trying to stop versus somebody actually being in what we call like an action stage of recovery is being involved and getting therapy, support, doing action work rather than just removing themselves from a gambling website or taking it off their phone or blocking it, actually getting a support system, looking at some of the psychological factors that have caused the gambling to continue. and starting to really question and put effort into mindfulness to create sustainability. Hi, my name is Nancy Spitzer. I'm a licensed marriage and family therapist. I currently reside in the state of Tennessee. Birches Health is special for me because I get to work with a specific demographic of clients, including gambling and sex addiction, and I get to see a wide variety of different individuals across the country. I work with mental health, trauma, infertility, gambling, sex addiction, couples work, and I also see people with mood disorders. Usually, They don't realize how much money they've spent, especially with any sort of electronic or online gambling. And then they get back their bank statements or realize that they are in the negatives. So that's usually what happens with a good majority of our clients. So in my experience, a lot of people obviously start out with gambling being fun or entertainment, and then it sort of steeps into the addictive process. But normally it's when they're starting to chase losses after they've lost a good amount of money and they feel like maybe I could just win one more time. So that's usually when it starts to become more of a problem. Common misconception between willpower and gambling. feel like, as many times, people think it is just a fun social activity. So they don't really need help for something that's recreational. What happens most when people honestly start talking about their gambling is they realize how much money they spent and the damage that it has cost them. the effects on their family, their marriage, their relationships, and even their job. I wish people would ask themselves, what does gambling really, truly, and honestly provide me? Because many times when I talk to clients, or I work with families, they really don't have anything to show for years of spending hours in a casino or online gambling. But in their mind, they think that they've won a lot. People often blame their gambling on a variety of different things. Sometimes stress a job. Sometimes, well, my family asked me to go and I can't say no. Sometimes they just blame it on the website itself while they emailed me and they offered me free money. So there's definitely a lot of different reasons to why they're continuing to go back. So, gambling in essence kind of surges your body with what we call the good drugs, dopamine and serotonin. Very hard to break that cycle. So once you get started, You elicit a lot of positive thought processes in your head and it's hard for your muscle memory to start to change that and think of anything else as pleasurable. So a lot of times our clients feel dull or flat or just kind of bored with regular activities that used to bring them pleasure. When you're struggling with the urge, one thing I really think is very valuable is taking 15 to 30 minutes. Historically in research base, they've also said that a craving lasts for 30 minutes at The longest, always kind of joke with clients, as long as you can watch a sitcom, go do something else, be active, call a friend and see if your craving has reduced. Another thing you can do is also put it on a scale at its highest right now, one out of five, where is it? Could you reduce it from a five to a four by doing something and challenging your mindset? The most common lie I've heard gamblers tell themselves is that it's not as bad as it is compared to somebody else. You really can't compare your addiction to anyone else's. If it's problematic for you or your family members have made a comment, or your bank account has sent you an alert, you're probably in a negative space and need some help so you can continue to manipulate yourself. But the reality is that you know what's going on and probably help is needed. Some of the things that a person can do when they are struggling with urges to gamble. And obviously, I'm not working with somebody right now in front of me, but Some of the things are breath work. They can tap into meditation. They can also read or recite a mantra that's helpful for them. And then also what I call is like playing the tape forward. What is it going to look like if you gamble today? What would be the outcome? What would be the negative consequence? Is it worth it right now to gamble?

About Birches Health

Birches Health is a specialized online healthcare provider dedicated to treating gambling addiction and behavioral compulsions through confidential, insurance-covered counseling. They serve individuals struggling with gambling, sex, and gaming addictions, helping them move from compulsive struggles to a higher quality of life. By providing personalized recovery plans and professional support, Birches Health helps patients repair the financial and relational damage caused by addiction.

Industry
Digital Mental Health

Topics

  • gambling recovery
  • behavioral health
  • telehealth
  • addiction therapy
  • mental health
  • recovery tools

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