Customer story · Birches Health
Moving Beyond Willpower to Sustainable Recovery Through Specialized Gambling Addiction Therapy
Nancy Helen Spitzer · Recorded 1/23/2026
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- Share One · January 23, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Nancy Spitzer, a licensed therapist at Birches Health, highlights how the platform helps clients move from the 'action stage' of recovery to sustainable change. By addressing psychological factors and neurochemical cycles like dopamine surges, Birches Health enables patients to repair relationships and financial damage caused by compulsive gambling and sex addiction.
At a glance
- Primary Use Case
- Specialized counseling for gambling and sex addiction
- Reported Result
- Transition from willpower-based stopping to sustainable action-stage recovery
- Therapeutic Focus
- Psychological factors, mindfulness, and neurochemical cycle disruption
“The key difference of someone trying to stop versus somebody actually being in what we call like an action stage of recovery is being involved and getting therapy, support, doing action work.”
“Gambling in essence kind of surges your body with what we call the good drugs, dopamine and serotonin. Very hard to break that cycle.”
“The most common lie I've heard gamblers tell themselves is that it's not as bad as it is compared to somebody else. You really can't compare your addiction to anyone else's.”
The interview
What is the difference between trying to stop gambling and being in the action stage of recovery?
The key difference is being involved and getting therapy, support, and doing action work rather than just removing themselves from a gambling website or taking it off their phone. It involves actually getting a support system, looking at the psychological factors that caused the gambling to continue, and putting effort into mindfulness to create sustainability.
Why is Birches Health special to you as a provider?
Birches Health is special for me because I get to work with a specific demographic of clients, including gambling and sex addiction, and I get to see a wide variety of different individuals across the country. I work with mental health, trauma, infertility, gambling, sex addiction, couples work, and I also see people with mood disorders.
What is the typical experience for clients regarding their finances?
Usually, they don't realize how much money they've spent, especially with any sort of electronic or online gambling. And then they get back their bank statements or realize that they are in the negatives. That's usually what happens with a good majority of our clients.
What are the common misconceptions about gambling?
Many times, people think it is just a fun social activity, so they don't really need help for something that's recreational. What happens most when people honestly start talking about their gambling is they realize how much money they spent and the damage that it has cost them—the effects on their family, their marriage, their relationships, and even their job.
What reasons do people give for continuing to gamble?
People often blame their gambling on a variety of different things: stress at a job, family members asking them to go, or even the websites themselves emailing them and offering 'free money.' There's definitely a lot of different reasons to why they're continuing to go back.
How does gambling affect the brain and daily pleasure?
Gambling surges your body with dopamine and serotonin, making it very hard to break that cycle. Once you get started, it elicits positive thought processes and muscle memory that are hard to change. A lot of times our clients feel dull or flat or just kind of bored with regular activities that used to bring them pleasure.
What practical tools can be used to manage an urge to gamble?
One thing I think is very valuable is taking 15 to 30 minutes to let the craving pass. You can also put the urge on a scale of one to five and see if you can reduce it by challenging your mindset. Other things include breath work, meditation, reading a mantra, or 'playing the tape forward' to consider the negative consequences of gambling today.
Frequently asked
Is willpower enough to stop a gambling addiction?
According to Nancy Spitzer, a common misconception is that gambling is just a recreational activity that can be stopped with willpower. She explains that because gambling surges the body with dopamine and serotonin, it creates a hard-to-break cycle that requires professional support and psychological work rather than just deleting apps.
How long do gambling cravings typically last?
Nancy Spitzer notes that research suggests a craving typically lasts for 30 minutes at the longest. She recommends clients 'play the tape forward' or engage in active distractions like calling a friend or watching a sitcom to allow the urge to subside.
When does gambling transition from entertainment to a problem?
Spitzer observes that it becomes a problem when individuals start 'chasing losses' after losing significant money, often fueled by the belief they can win just one more time. Many clients only realize the extent of the damage when they see negative bank statements or impact on their families.
Full transcript
About Birches Health

Birches Health
Official site: www.bircheshealth.comBirches Health is a specialized online healthcare provider dedicated to treating gambling addiction and behavioral compulsions through confidential, insurance-covered counseling. They serve individuals struggling with gambling, sex, and gaming addictions, helping them move from compulsive struggles to a higher quality of life. By providing personalized recovery plans and professional support, Birches Health helps patients repair the financial and relational damage caused by addiction.
- Industry
- Digital Mental Health
Topics
- gambling recovery
- behavioral health
- telehealth
- addiction therapy
- mental health
- recovery tools
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How this story was recorded
Who recorded this video testimonial for Birches Health?
Nancy Helen Spitzer recorded it themselves — no film crew, no studio. Birches Health sent a single Share One link, and the story was captured straight from Nancy Helen Spitzer's own phone or laptop browser. Any business can collect the same kind of first-person video at share.one.
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