Customer story · little deeds
Electrician Scales Business Operations and Improves Craftsmanship Through Strategic Partnership with Little Deeds
Tyrell R Smith · Recorded 3/13/2025
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- Share One · March 13, 2025
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Tyrell R. Smith, owner of a Baltimore electrical business, reports that partnering with Little Deeds provided consistent contract work and essential mentorship on the "business side" of operations. Smith achieved consistent growth and improved his craftsmanship standards, noting that Little Deeds prioritizes project quality and client satisfaction over immediate profit margins.
At a glance
- Primary Use Case
- Strategic partnership for consistent contract work and business mentorship.
- Reported Result
- Consistent business growth and improved operational standards.
- Time to Value
- Immediate upon first contract partnership.
“The lead technician shows me so many new ways to run the business.”
“If they start a project and they don't like one little thing on it, they'll take the whole thing out even if they're losing money on the job.”
“I didn't see consistent growth with them like I do with Little Deeds.”
The interview
What is your name and what do you do?
My name is Tyrell Smith. I'm an electrician, and I'm in Baltimore, Maryland. I provide electrical services in the residential areas to better fit the electrical needs of the customer.
What were you struggling with before working with Little Deeds?
Before working with Little Deeds I was struggling with my business, finding quality tradesmen to work with. Honest, good people to work with, having a good time at work at the same time.
How did your partnership with Little Deeds begin?
What made me say 'yes' to partnering with Little Deeds is, I worked on the lead technician's personal home, getting him and his family secure in his home with all the electrical that they needed in their property. And from there, we just continued to work together.
How does this partnership compare to others you have tried?
The other partnerships I tried to work with before, kind of shady. Didn't trust them too much. I didn't see consistent growth with them like I do with Little Deeds. Little Deeds and I, we consistently work together. If they have a contract, I'm on it for sure.
What has the lead technician taught you about business?
Since partnering with Little Deeds, the lead technician has showed me how to really work the 'business side' of the business. Because by trade, I'm just an electrician, but now I own my own business and the lead technician shows me so many new ways to run the business.
What surprised you most about working with them?
What surprised me most about Little Deeds is how quality their work is. If they start a project and they don't like one little thing on it, they'll take the whole thing out even if they're losing money on the job.
How has this impacted your own work and team?
My partnership with Little Deeds has helped me to improve the quality of my work, the standards of my work, and also helped me to get a chance to teach my young apprentice how the trade really should work and being consistent in what you do.
What is it like working with the owner, Greg?
Working with Little Deeds, Greg - the owner - is amazing to work with. Before partnering with Little Deeds - even our first interaction - Greg was interested in who I was as a person and my kids, my family. He's an all-around good human being.
Frequently asked
How does Little Deeds handle project quality issues?
According to Tyrell Smith, Little Deeds has an uncompromising commitment to quality. If they are dissatisfied with even a small detail of a project, they will remove and redo the work entirely, even if it results in a financial loss on the job.
Is Little Deeds a reliable partner for small business owners?
Yes, Tyrell Smith notes that unlike previous 'shady' partnerships where he lacked trust, Little Deeds provides consistent communication and growth. He highlights that the owner, Greg, is personally invested in the well-being of his partners and their families.
Can Little Deeds help a tradesman learn to run a business?
Tyrell Smith, an electrician by trade, credits the lead technician at Little Deeds with teaching him how to manage the 'business side' of his company, offering new ways to run operations more effectively.
Full transcript
About little deeds
little deeds
Official site: www.littledeeds.comLittle Deeds is a residential project and contract management firm that partners with skilled tradespeople to deliver high-quality home improvements. Led by owner Greg, the company serves homeowners by ensuring rigorous craftsmanship standards and clear communication across all job sites. They transform the service experience by fostering honest, long-term partnerships with local specialists to ensure client satisfaction.
- Industry
- Residential Contracting and Project Management
Topics
- business mentorship
- electrician
- residential construction
- operational growth
- partnership
- quality standards
Watch next
How this story was recorded
How was Tyrell R Smith's testimonial for little deeds filmed?
It was filmed remotely through Share One: little deeds shared a recording link, Tyrell R Smith clicked it, answered the interview questions on camera, and the video, transcript, and highlights were generated automatically. You can set up the same flow in a few minutes at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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