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Customer story · Elements Real Estate Atlanta

Repeat Client Successfully Navigates Challenging Concurrent Home Sale and Purchase

Emily Carpinone · Recorded 3/11/2026

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Share One · March 11, 2026
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Emily Carpinone worked with Shannon at Elements Real Estate Atlanta to simultaneously sell her home and purchase a new one. Despite a challenging sale and a tight timeline, Shannon managed the process calmly and traveled long distances to secure the right property. Emily highlighted Shannon's intelligence and ability to identify critical home maintenance needs.

At a glance

Primary Use Case
Simultaneous home sale and purchase for a repeat client
Reported Result
Successful closing on both properties despite a challenging sale and tight timeline
Service Area
South of Warner Robbins and long-distance locations
Shannon always has a very steady hand. She's very calm. She never makes you feel like the walls are falling down around you.
She was willing to go the extra mile, quite literally, to help us find a location, find a home. It meant the world to us.
There's no one else you can trust in the business.

The interview

Who are you and what was your recent experience with Elements Real Estate Atlanta?

Hi, my name is Emily Carpinone. I live just south of Warner Robbins and I recently purchased and sold a home with Shannon at Elements Atlanta. This is actually the second time we've purchased a home with Shannon.

Why did you choose to work with Shannon again for this transaction?

We had such a wonderful experience with her during that time that we of course, immediately reached out to her when we knew we would be preparing to buy and sell a home.

How does Shannon's approach differ from other real estate agents you've worked with?

I've had experiences in the past where it felt like the agent with whom we were working was frustrated and not trusting of my decision to walk away from a certain home option. So being able to work with someone who trusts you completely and is only going to work closely with you to find exactly what you need is so valuable.

How did Shannon handle the difficulties of your specific sale and search?

We had a very challenging sale with our home and Shannon went above and beyond, to say the least, to make it happen. She also went out of her way to find us a home in an area that is a pretty far drive from where she's living right now. She was willing to go the extra mile, quite literally, to help us find a location.

What is Shannon's demeanor like during high-stress situations?

Shannon always has a very steady hand. She's very calm. She never makes you feel like the walls are falling down around you. Even when we were balancing a really tough timeline as we were trying to purchase a new home and sell our other home, she took care of everything and managed it very calmly.

What specific expertise does Shannon bring to a home walkthrough?

Shannon is really intelligent and when you walk through a home with her, she's going to tell you what she sees and give you some information that might be helpful as you're thinking about what you will need to do for that home when you move in or what you will need to do before you sell.

Frequently asked

Will my real estate agent pressure me to buy a home I don't want?

Emily Carpinone noted that unlike previous experiences where agents were frustrated by her decisions, Shannon at Elements Atlanta trusts her clients completely and works closely with them to find exactly what they need without pressure.

How does Elements Atlanta handle stressful or complex closing timelines?

According to Emily, Shannon maintains a 'steady hand' and remains calm even when balancing tough timelines for buying and selling simultaneously, ensuring the client feels confident that all needs will be met.

Does Shannon at Elements Atlanta help identify potential home issues?

Yes, Emily mentioned that Shannon is highly intelligent and provides valuable insights during walkthroughs regarding what repairs or awareness may be needed before moving in or selling.

Full transcript

You can trust Shannon. She is going to help you find exactly what you need. And she's going to do it with a really steady hand. There's no one else you can trust in the business. Hi, my name is Emily Carpinone. I live just south of Warner Robbins and I recently purchased and sold a home with Shannon at Elements Atlanta. We worked with Shannon once before. This is actually the second time we've purchased a home with Shannon. We had such a wonderful experience with her during that time that we of course, immediately reached out to her when we knew we would be preparing to buy and sell a home. I've had experiences in the past where it felt like the agent with whom we were working was frustrated and not trusting of my decision to walk away from a certain home option. So being able to work with someone who trusts you completely and is only going to work closely with you to find exactly what you need is so valuable and so important when you're trying to find your home. We had a very challenging sale with our home and Shannon went above and beyond, to say the least, to make it happen. She also went out of her way to find us a home in an area that is a pretty far drive from where she's living right now. So she was willing to go the extra mile, quite literally, to help us find a location, find a home. It meant the world to us. Shannon always has a very steady hand. She's very calm. She never makes you feel like the walls are falling down around you. So even when we were balancing a really tough timeline as we were trying to purchase a new home, sell our other at home and try to manage that, the timing of all of that through a really challenging sale. And even though it was stressful, she took care of everything and she really managed it very calmly. And at no point did I feel like we were going to have a problem meeting all of our needs. We were able to go through the whole situation and feel really confident and just really impressed that it worked out so perfectly in the end for us. Shannon is really intelligent and when you walk through a home with her, she's going to tell you what she sees and give you some information that might be helpful as you're thinking about what you will need to do for that home when you move in or what you will need to do before you sell. And that's really valuable, having that eye for what's important to do or to be aware of as you think about home buying or selling. Shannon with Elements Atlanta will help guide you through your home-buying needs. and you can trust her. There's no one better in the business whom you can trust.

About Elements Real Estate Atlanta

Elements Real Estate Atlanta logo

Elements Real Estate Atlanta

Official site: elementsatlanta.com

Elements Real Estate Atlanta is a Keller Williams affiliate that applies 'The Science of Real Estate' to provide data-driven property services. They serve home buyers and sellers across the Atlanta area and Lake Country, focusing on professional guidance and modern solutions. As Emily Carpinone’s experience shows, the agency is known for managing complex, multi-transaction timelines with a calm and expert hand.

Industry
Real Estate Services

Topics

  • residential real estate
  • repeat client
  • home buying
  • home selling
  • atlanta
  • expert guidance

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