Customer story · Image One
Former IT Manager Doubles Investment and Achieves Financial Freedom with Image One
Marisa Avila
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Marisa Avila, an Image One franchise owner for nine years, transitioned from a corporate IT manager role to business ownership. She achieved a full return on her investment in approximately two years and subsequently doubled that investment. Avila highlights the comprehensive training and ongoing support from the business development team as keys to her success.
At a glance
- Primary Use Case
- Career transition from corporate IT to franchise ownership
- Reported Result
- Doubled initial investment after two years
- Time to Value
- Approximately 2 years for full ROI
“The return on my investment took approximately two years but after that I had already doubled my investment.”
“The training from a Image One was great, it was thorough, it was comprehensive but hands on, immediate and I knew what I had to do I walked out and I was already a pro.”
“I would recommend buying an a Image One franchise because the opportunity that it gives you to become free, debt free, to stop working for corporate America.”
The interview
What made you passionate about becoming an Image One franchise owner?
What got me passionate about being a Image One franchise owner is the opportunity that it held for me to be able to open up new doors and going to new levels that I never even imagined.
Can you introduce yourself and your business location?
Hi, my name is Marisa Avila and I operate my franchise from the northwest suburbs in the Chicago Land area and I've been a franchise owner for approximately nine years.
What surprised you most about becoming a franchise owner?
So what surprised me the most about being a franchise owner was the fact that I would hold my own business and at the time I was working in the corporate world, I had education, I had a great title, I was an IT manager but things were just going downhill because economy was not doing well and I knew I had to do something fast. I was tired of just the corporate world, the same routine day to day, working for someone else and not seeing any money coming in.
How did you find out about Image One and why did you choose them?
I was referred to a Image One and it was meant to be it just it was at the right time, the right moment they happened to come, I got the referral, I looked into it and at that time there wasn't many other franchise companies operating but what they had to offer and the friendliness and everything just worked out so well, so I knew it was a fit for me.
What was your experience with the Image One training program?
The training from a Image One was great, it was thorough, it was comprehensive but hands on, immediate and I knew what I had to do I walked out and I was already a pro.
How would you describe the financial investment and the return you've seen?
The investment in my franchise was sizable but what I found in my franchise was as I started along it was easy. I just, like kept building into the business and before I realized it I was already making lots of money. The return on my investment took approximately two years but after that I had already doubled my investment.
How has the business development team supported you?
The business development team at Image One has been wonderful. They're there, they're only a phone call away, they're hands on if they need to and theres not much I could say other than I've been led by the best team possible out there I've never felt like I've been alone, they're always with me.
Why would you recommend buying an Image One franchise to others?
I would recommend buying an a Image One franchise because the opportunity that it gives you to become free, debt free, to stop working for corporate America and to own your own franchise, to be your own business owner and to take it to the level that you want to take it's completely up to you. You can stay as low as 5k, you can go up to 100k. It's how you want to manage your business.
Frequently asked
Is the Image One franchise training effective for beginners?
Yes. Marisa Avila described the training as thorough, comprehensive, and hands-on. She noted that the immediate nature of the training allowed her to feel like a 'pro' the moment she started her operations.
How long does it take to see a return on investment with Image One?
According to Marisa Avila, it took approximately two years to see a full return on her investment. After that two-year mark, she reported that she had already doubled her initial investment.
What kind of support does Image One provide to its franchisees?
Marisa Avila emphasizes that the business development team is always available and 'only a phone call away.' She stated she has never felt alone and feels led by the best team possible.
Full transcript
About Image One

Image One
Official site: www.imageoneusa.comImage One is a nationwide commercial cleaning and facility solutions company that provides managed janitorial services and specialized maintenance packages. They serve businesses of all sizes, helping facility managers maintain sparkling, professional environments that create lasting first impressions. For entrepreneurs like Marisa Avila, they provide a structured franchise model that transforms corporate employees into independent business owners through comprehensive training and dedicated support.
- Industry
- Commercial Cleaning Services
Topics
- franchise ownership
- commercial cleaning
- career transition
- financial freedom
- chicago
- business growth
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How this story was recorded
Is this a real, verified customer review of Image One?
Yes. Marisa Avila recorded this on video through Share One, so you can see and hear the person behind the words rather than reading an anonymous text review. Businesses that want verified video reviews like this one use share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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